User`s guide

MEA
Limited Product Warranty
A. Coverage of Limited Warranty
All Acer Product hardware products you purchased from any Acer Authorized Distributors, Resellers and Retailers
(Authorized Vendors) in the Middle East, & Africa Region (excluding SADC countries) shall be warranted as follows:
1) System Warranty
(i) Warranty Statement
Acer Computer (M.E.) Limited warrants the Acer hardware products (excluding Expendable parts) described in this
Warranty Booklet that are purchased from Acer or an Authorized Vendor* in the Middle East and North Africa Region,
against defects in materials or workmanship under normal use for the warranty periods defined in the Warranty Card.
It is the responsibility of the customers to refuse to accept delivery of any Acer product sold as new when the Acer
security seal is broken and notify the seller accordingly.
By accepting an Acer product with a broken seal, the customer acknowledges the warranty entitlement of such unit
will be different (reduced) vs. the standard Terms and Conditions associated to a sale of a new Acer product. Details of
the warranty are set forth in the remaining sections.
CONSUMERS HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF
CONSUMER GOODS AND THIS WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY SUCH APPLICABLE
RIGHTS
(ii) Warranty Period
The warranty period commences on the date of purchase.
(iii) Warranty Identification
The sales receipt or your purchase invoice showing the date of purchase of Acer Product and duly filled Warranty
Instructions, showing the serial number and date of purchase of Acer Product, is the proof of the date of purchase.
This Limited Warranty extends beyond the original purchaser to any lawful successor in interest, provided, however,
that anyone claiming under this warranty must, upon request, produce the original purchase invoice to be entitled to
warranty services.
(iv) Service Scope
Within the warranty period, Acer Authorised Service Provider (AASP) will perform repair or replacement of defects in
workmanship or parts covered by this warranty in the region of Middle East Africa (excluding SADC countries).
* Refer AASP Location URL.
2) Parts & Components Limited Warranty
All exchanged parts and products replaced under warranty service will become the property of Acer. Acer reserves the
right to replace defective parts with any serviceable used parts that meet the performance specifications of new parts.
3) Media & software Limited Warranty
Not Applicable
B. Warranty Limitations and Exclusions
1) Exclusions
The following situations are not covered by the warranty:
a) Normal wear and tear of the Acer Product.
b) Any defects due to repair, modification or damage to the Acer Product performed by anyone other than an AASP.
c) Any defect that results directly or indirectly from the use of parts not manufactured or sold by Acer.
d) Any defect resulting from operations that are not mentioned in the Acer Product’s user guide.
e) Minor defects of LCD displays occurring in Products equipped with LCD display technology, provided that there shall
not be more than four (4) defective pixels per million pixels on a given LCD display, and provided further that, if the
display panel is divided into nine (9) equal rectangular areas, there shall be one defective pixel in the central area of
the display.
f) Loss or damage of the Recovery/Resource CD (RCD).
g) Any damage that occurs due to transportation, fall, weather, extreme temperatures, shock, mishandling or other
misuse of or negligence to the Acer Product after purchase.
h) Any defects due to natural disasters, e.g., fire, flood damage, earthquake and irregular voltage sources.
i) When customers cannot provide the sales receipt or purchase invoice or duly completed Warranty Instructions for
the Acer Product.
j) When any alterations whatsoever are made to the Warranty Documents (receipt, invoice or the Warranty Card)
regarding without limitation the date of purchase, the customer’s name, the reseller’s name or the serial number.
k) This warranty applies to the purchased Acer Product only. This warranty does not extend to Expendable Parts.