User Guide

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Chapter 4
Troubleshooting
Make sure that your monitor is properly installed. If you have encountered
any trouble in using this product, for hardware installation problems, see
Chapter 2, Installing the Monitor. If the problems persist, check this chap-
ter for possible solutions. If you cannot find Acer 211c on the Windows 95 /
98 monitor list, you would have to update the Windows 95 / 98 setup informa-
tion for acer 211c. You can download the update file from the API web site.
(http://www.acerperipherals.com.tw)
§ If there is no picture on the screen, check:
l Power outlet type.
l Video sync signal. The video sync signal must be specified for the monitor.
l Power saving mode. Press any key and use the mouse to deactivate the
mode.
l Signal cable connector pins. If pins are bent or missing, consult your dealer.
§ If the picture is scrolling or unstable, check:
l Signal connector pin assignments. Replace with a functional one if inoperative.
l Signal cable connector pins. If pins are bent or missing, consult your dealer.
l Graphics card. See if the settings are made properly.
l Scanning frequency. Change the settings of your graphics card to acceptable options
l Remove magnetic objects near the monitor.
l Over-adjusting moire reduction setting, please check the moire reduction setting
level. See Chapter 3, A Look at the Control Panel.
A Look at the Control Panel