User Guide

Appendix 1: Contacting ACD Systems
Contact us by mail at:
North Ame rica
ACD Systems Inc.
2201 North Collins, Suite #100
Arlington, TX 76011, USA
International
ACD Systems Ltd.
PO Box 36
Saanichton, BC
V8M 2C3, Canada
Technical support
By purchasing this product, you receive ongoing, preferred treatment by our tech-
nical support team, should the need arise. If you have any technical related ques-
tions or general feedback, please visit our Web site at:
www.acdsystems.com/English/Support/
Telephone us for technical support at: 1 [phone]. Our office hours are
Monday to Friday, 7:00 A.M. to 5:00 P.M. PST. During U.S. and Canadian statutory
holidays, our hours of support are 8:00 A.M. to 4:00 P.M. PST.
Telephone calls for Technical Support are subject to international rates if calling
from outside of Canada, and/or long distance charges if calling from within
Canada.
Feedback
Your feedback is important to us. Many features and portions of the interface con-
tinue to be influenced by comments from users. So, if you have a grand idea for a
new feature, or a better way of doing something, please drop us a note.
Contact us Monday to Friday, 7:00 A.M. to 5:00 P.M. PST. During U.S. and
Canadian statutory holidays, our hours of support are 8:00 A.M. to 4:00 P.M. PST.
E-mail: [e-mail]
Telephone: [phone]
This e-mail address is not intended for technical support questions; technical relat-
ed questions will not receive a reply.
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