Operation Manual

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9.1 Therapy-related issues
Many factors – such as alcohol consumption, medication, decreased activity, illness and stress – can affect your blood glucose level.
Contact your doctor or healthcare team for advice on how to manage these, or any other, therapy-related issues.
Problem Recommended Action
Individual characters, numbers, or symbols on the display
are shown incompletely or not at all.
Contact your Accu-Chek Customer Care (details on inside back cover).
Your Accu-Chek Spirit Combo insulin pump does not beep
or vibrate.
Check that the beep volume and alarm signals are turned on. Check the
battery and change it if necessary. If the pump still does not beep or
vibrate, contact your Accu-Chek Customer Care (details on inside back
cover).
The self-test is not completed correctly (after an error E7:
ELECTRONIC ERROR).
Remove the battery, wait a few seconds, and insert it again. If the
self-test is still not completed correctly, contact your Accu-Chek
Customer Care (details on inside back cover).
Insulin delivery is incorrect due to inaccurate time setting. If the time setting is inaccurate, the correct hourly basal rate cannot be
delivered. Check and reset the time if necessary. Perform the same
check whenever you change the battery.
Insulin delivery is incorrect due to incorrect basal rate
programming.
Review any changes that you have made to your basal rate
programming, to ensure that you are using the correct basal rate profile.
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