Operation Manual

43
4
Performing a blood glucose test
Causes of implausible test results and error messages
If your meter repeatedly displays implausible test results or error messages, the following overview may
help you to eliminate the cause.
If none of the causes apply, contact the customer support and service centre.
Cause Action
The puncture site is soiled or sticky. Soiling may
not be visible.
Just before the blood glucose test: Wash your
hands with warm water and soap and rinse them
well to remove visible and invisible signs of
glucose residue from, for example, food or drink.
Dry your hands thoroughly with a clean towel.
The blood drop was applied too early.
Apply the blood drop to the test area only when
Apply drop is displayed.
The blood drop was applied too late.
Apply the blood drop to the test area immediately
after you have obtained the blood drop.
The blood drop was smeared or spread. Apply a well-formed blood drop to the test area.
The blood drop was applied to the sides or the
edge of the test area.
Apply the blood drop only to the centre of the test
area.
The finger was pressed onto the test area.
Touch the blood drop to the test area, which is
located between the guidance tabs at the tip of
the cassette. Place your finger lightly on the
guidance tabs without pressing it onto the test
area between them. Only the blood drop should
touch the test area of the cassette.
Trembling or shaky movements while applying
blood.
Keep your finger and the meter as still as possible
when applying the blood drop.
man_08252963001_02_EN-AUS.indb 43 27.02.2018 10:12:08