Operation Manual
134
Customer Support and Service Centre
18
Customer Support and Service Centre
If you need advice on how to operate the Accu-Chek Mobile meter or the Accu-Chek FastClix finger
pricker, if you seem to be obtaining implausible test results, or if you suspect that the meter, test cassette,
finger pricker or lancet drum might be defective, contact the Customer Support and Service Centre. Do
not attempt to repair or modify the meter or finger pricker yourself. Our sta will help solve any problems
you might be experiencing with the meter, test cassette, finger pricker or lancet drum from Roche.
Australia
Accu-Chek Enquiry Line: 1800 251 816
Pump Support: 1800 633 457
www.accu-chek.com.au
Hong Kong
Enquiry hotline: +852-2485 7512 (office hours)
www.accu-chek.com.hk
Singapore
Accu-Chek ExtraCare line: 6272 9200
www.accu-chek.com.sg
United Kingdom
Roche Diabetes Care Limited
Charles Avenue, Burgess Hill
West Sussex, RH15 9RY, United Kingdom
Accu-Chek Customer Careline
1)
UK Freephone number: 0800 701 000
ROI Freephone number: 1 800 709 600
1)
calls may be recorded for training purposes
Some mobile operators may charge for calls to these numbers.
www.accu-chek.co.uk
www.accu-chek.ie
man_08252963001_02_EN-AUS.indb 134 27.02.2018 10:12:53