Technical information

Chapter 5: Maintenance and Troubleshooting 62
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Screen Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any concerns,
call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072.
The meter won’t turn on or the
display is blank.
• Battery is dead —
Insert new battery.
• Display is damaged —
Call the ACCU-CHEK
Customer Care Service
Center at 1-800-858-8072.
• Extreme temperatures —
Move the meter to room
temperature.
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The meter is in set
mode, waiting for you
to change or confirm
settings. See Chapter 4
“Meter Setup.”
Battery power is
low. Change the
battery soon. See
Chapter 5
“Changing the
Battery.”
(blank screen)