Technical information

Chapter 4: Meter Memory, Setup, and Downloading 58
5. Point the two IR windows toward each other. They should be 1 to 4 inches (3-10 cm) apart.
6. With the meter off, press and hold both and until you see two arrows on the display alternately
flash. This means the data is transferring. The two arrows continue flashing until the data transfer is
complete.
7. Follow the prompts on your computer screen.
8. The software program may shut off your meter automatically when the data transfer is complete.
Notes:
• If the data did not transfer successfully, try again. If you still have problems, call the ACCU-CHEK
Customer Care Service Center at 1-800-858-8072.
• To make the most of the download feature, you must set the time and date correctly.
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