Operation Manual

Maintenance and Troubleshooting
33
5
Display and Error Messages
WARNING
• Never make therapy decisions based on an error message.
• If you have any concerns or see any other error display, contact Accu-Chek Customer Care at
1-800-363-7949.
Display Action
The meter will not
turn on or the
display is blank.
• Batteries are dead. Insert new batteries.
• Display is damaged. Contact Accu-Chek Customer Care at 1-800-363-7949.
• Meter is defective. Contact Accu-Chek Customer Care at 1-800-363-7949.
• Extreme temperatures. Move the meter to a more temperate area.
Battery power is low. Change the batteries soon.
The meter is in set-up mode, waiting for you to change or confirm settings.
The meter is ready for you to insert a test strip.
The meter is ready for a drop of blood or control solution.
Blood glucose may be higher than the measurement range of the system. See
Chapter2, Unusual Blood Glucose Results.
Blood glucose may be lower than the measurement range of the system. See
Chapter2, Unusual Blood Glucose Results.
Blood glucose is below the defined hypoglycemic (low blood glucose) level. See
Chapter2, Unusual Blood Glucose Results.
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