Operation Manual

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Measurement optics error. Clean the measurement
optics (Chapter 7.1). Check that the test strip is
lying flat and straight in the test strip guide. If the
message persists, the meter has a fault. Please call
your customer support and service centre.
Although rarely occuring - you applied too little
blood to the strip. Repeat the test with a new
Accu-Chek Active test strip.
The measurement optics are dirty or you have
inserted a test strip that has already been used
or is expired. Clean the measurement optics
(Chapter 7.1) and repeat the test with a new
Accu-Chek Active test strip.
The meter was exposed to a strong electro-
magnetic field. Move somewhere else.
The coding chip was removed during testing, has
a fault, or is not properly inserted in the meter.
Remove the coding chip and re-insert it.
8.3 Troubleshooting
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