User`s manual

143
Error messages and troubleshooting
4
Message text Cause Remedy
While the voice unit and meter are in
contact with one another
Saved error message (Menu 5.1)
Diary defective. Results are
no longer being saved in
the diary. The diary can no
longer be edited.
The diary is defective.
Results can no longer be
saved in the diary. Entries
in the diary can no longer
be changed, re-entered
or searched for. You can
still use the voice unit for
testing blood glucose,
however.
To suppress the “Diary defective”
error message, you should turn on
“speech-only”. The voice unit then no
longer attempts to save results in the
diary. If “speech-only” is left turned
off, this error message is repeated
every time the voice unit is turned on.
The voice unit asks you following the
error message whether you would
like to turn on “speech-only”.
Please contact customer support to
have the error eliminated.
At the time of the error message the
diary was defective. If, at the time,
you turned on “speech-only”, this
error message has since been sup-
pressed.
Please contact customer support if
the error has not yet been eliminated.
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