User`s manual

136
Error messages and troubleshooting
F
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05
4
Message text Cause Remedy
While the voice unit and meter are in
contact with one another
Saved error message (Menu 5.1)
Meter error E 13:
Test strip is stuck, or drum
does not rotate.
The test strip is/was stuck
or the drum does/did not
rotate.
Press the Test button to turn the me-
ter off. Open the drum compartment
and (if applicable) pull out the test
strip. Press the drum release button
and remove the test strip drum. Insert
the drum again and close the drum
compartment.
Further information on this error
message is contained in the User’s
Manual in Chapter 21.
If you have not yet eliminated the
error:
Press the Test button to turn the
meter off.
Open the drum compartment and
(if applicable) pull out the test strip.
Press the drum release button and
remove the test strip drum. Insert
the drum again and close the drum
compartment.
Further information on this error
message is contained in the User’s
Manual in Chapter 21.
Meter error E 20:
Temperature too low or
too high.
The temperature is/was
too low or too high to
perform a test.
Press the Test button to turn the
meter off. Allow it to cool down or
warm up slowly. During testing the
permitted temperature range is from
40°C to +40°C
none retrospectively
Meter error E 20: Tempera-
ture too low.
The temperature is/was
too low to perform a test.
Press the Test button to turn the
meter off. Allow it to warm up slowly.
During testing the permitted tempera-
ture range is from 40°C to +40°C.
none retrospectively
AC_Voicemate_Manual_EN-CAN.indd 136AC_Voicemate_Manual_EN-CAN.indd 136 1.5.2007 13:16:541.5.2007 13:16:54