User`s manual

131
Error messages and troubleshooting
4
Message text Cause Remedy
While the voice unit and meter are in
contact with one another
Saved error message (Menu 5.1)
Meter error E 5: Test strip
was bent.
You bent the test strip
while applying blood or
during testing.
Turn the meter off and then on again
by pressing the test button. Repeat
the test with a new test strip.
none retrospectively
Meter error E 5:
Test strip was bent or too
little blood was applied.
You bent the test strip
while applying blood or
during testing. Or you ap-
plied too little blood.
Turn the meter off and then on again
by pressing the test button. Repeat
the test with a new test strip and pos-
sibly a larger quantity of blood.
none retrospectively
Meter error E 5: Test strip
was removed.
You pulled the test strip
out of the meter before you
applied blood.
Turn the meter off and then on again
by pressing the test button. Repeat
the test with a new test strip.
Only remove the test strip by pressing
the Test button to turn the meter off.
none retrospectively
Meter error E 5: Measuring
window of meter is dirty.
The measuring window of
the meter is/was dirty.
Press the Test button to turn the me-
ter off. Have the measuring window
cleaned as described in the User’s
Manual in Chapter 22.1.
If you have not yet eliminated the
error:
Press the Test button to turn the me-
ter off. Have the measuring window
cleaned as described in the User’s
Manual in Chapter 22.1.
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