OfficeConnect® Wireless Cable/DSL Gateway User Guide 3CRWE51196 http://www.3com.com/ Part No.
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 2002, 3Com Technologies. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Technologies.
CONTENTS ABOUT THIS GUIDE Naming Convention 7 Conventions 7 Feedback about this User Guide Related Documentation 8 Product Registration 8 1 8 INTRODUCING THE OFFICECONNECT WIRELESS CABLE/DSL GATEWAY OfficeConnect Wireless Cable/DSL Gateway 9 Wireless Cable/DSL Gateway Advantages 10 Package Contents 10 Minimum System and Component Requirements Front Panel 11 Rear Panel 13 2 HARDWARE INSTALLATION Introduction 15 Safety Information 15 Positioning the Gateway 15 Using the Rubber Feet 16 Before you Install
Timezone 26 WAN Settings 26 PPPoE Mode 26 Dynamic IP Address Mode Static IP Mode 28 LAN Settings 28 DHCP 28 Summary 30 5 27 GATEWAY CONFIGURATION Navigating Through the Gateway Configuration Pages Main Menu 31 Option Tabs 31 Getting Help 31 Welcome Screen 32 Notice Board 32 Password 32 Changing the Administration Password 33 Wizard 33 LAN Settings 33 Unit Configuration 33 DHCP Clients List 34 Wireless Settings 35 Wireless Configuration 35 Channel Selection 35 Service Area Name/SSID 35 Encryption 36 Wirel
PCs Privileges 46 Security 48 Allow PING from the Internet 48 Disable Firewall 49 Enabling Remote Administration 49 System Tools 49 Restart 49 Time Zone 50 Configuration 50 Backup Configuration 50 Restore Configuration Data 51 Reset to Factory Default 51 Upgrade 51 Status and Logs 52 Status 52 Logs 52 Support 53 6 TROUBLESHOOTING Basic Connection Checks 55 Browsing to the Gateway Configuration Screens Connecting to the Internet 56 Forgotten Password 56 Wireless Networking 57 Alert LED 58 Recovering from C
WLAN Interface 67 Operating Temperature 67 Power 67 Humidity 67 Dimensions 67 Weight 67 Standards 67 System Requirements 68 Operating Systems 68 Ethernet Performance 68 Wireless Performance 68 Cable Specifications 68 D SAFETY INFORMATION Important Safety Information 69 Wichtige Sicherheitshinweise 69 Consignes importantes de sécurité E 70 END USER SOFTWARE LICENCE AGREEMENT 3Com Corporation END USER SOFTWARE LICENSE AGREEMENT F ISP INFORMATION Information Regarding Popular ISPs GLOSSARY INDEX REGULA
ABOUT THIS GUIDE This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks) and Internet gateway systems. If a release note is shipped with this OfficeConnect Wireless Cable/DSL Gateway and contains information that differs from the information in this guide, follow the information in the release note.
ABOUT THIS GUIDE Table 2 Text Conventions (continued) Convention Description Words in italics Italics are used to: ■ Emphasize a point. ■ Denote a new term at the place where it is defined in the text. ■ Identify menu names, menu commands, and software button names. Examples: From the Help menu, select Contents. Click OK. Feedback about this User Guide Your suggestions are very important to us. They will help make our documentation more useful to you.
1 INTRODUCING THE OFFICECONNECT WIRELESS CABLE/DSL GATEWAY Welcome to the world of networking with 3Com®. In the modern business environment, communication and sharing information is crucial. Computer networks have proved to be one of the fastest modes of communication but, until recently, only large businesses could afford the networking advantage. The OfficeConnect® product range from 3Com has changed all this, bringing networks to the small office.
CHAPTER 1: INTRODUCING THE OFFICECONNECT WIRELESS CABLE/DSL GATEWAY Figure 2 Example Network Using a Wireless Cable/DSL Gateway Wireless Cable/DSL Gateway Advantages Package Contents The advantages of the OfficeConnect Wireless Cable/DSL Gateway include: ■ Shared Internet connection for wired and wireless computers ■ No need for a dedicated, “always on” computer serving as your Internet connection ■ Cross-platform operation for compatibility with Windows, Unix and Macintosh computers ■ Easy-t
Minimum System and Component Requirements Minimum System and Component Requirements Front Panel 11 Your OfficeConnect Wireless Cable/DSL Gateway requires that the computer(s) and components in your network be configured with at least the following: ■ A computer with an operating system that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000, Unix, Mac OS 8.5 or higher).
CHAPTER 1: INTRODUCING THE OFFICECONNECT WIRELESS CABLE/DSL GATEWAY 2 Power LED Green Indicates that the Gateway is powered on. 3 Four LAN Status LEDs Green (100Mbps link) / yellow (10Mbps link) If the LED is on, the link between the port and the next piece of network equipment is OK. If the LED is flashing, the link is OK and data is being transmitted or received.
Rear Panel Rear Panel 13 The rear panel (Figure 4) of the Gateway contains four LAN ports, one Ethernet Cable/DSL port, and a power adapter socket. Figure 4 Cable/DSL Gateway - Rear Panel 6 Wireless Antennae The antennae on the product should be placed in a ‘V’ position when initially installed. 7 Power Adapter Socket Only use the power adapter supplied with this Gateway. Do not use any other adapter.
CHAPTER 1: INTRODUCING THE OFFICECONNECT WIRELESS CABLE/DSL GATEWAY
2 Introduction HARDWARE INSTALLATION This chapter will guide you through a basic installation of the OfficeConnect Wireless Cable/DSL Gateway, including: ■ Connecting the Gateway to the Internet. ■ Connecting the Gateway to your network. ■ Setting up your computers for networking with the Gateway. Safety Information WARNING: Please read the “Important Safety Information” section in Appendix D before you start.
CHAPTER 2: HARDWARE INSTALLATION ■ Using the Rubber Feet Before you Install your Gateway Air flow around the unit and through the vents in the side of the case is not restricted. 3Com recommends you provide a minimum of 25 mm (1 in.) clearance. Use the four self-adhesive rubber feet to prevent your Gateway from moving around on your desk or when stacking with other flat top OfficeConnect units. Only stick the feet to the marked areas at each corner of the underside of your Gateway.
Connecting the Wireless Cable/DSL Gateway 17 Figure 5 Connecting the Wireless Cable/DSL Gateway 1 Insert one end of the supplied Ethernet (RJ-45 Category 5) cable into the Cable/DSL port on the rear panel of the Wireless Cable/DSL Gateway. 2 Insert the other end of the cable into the RJ-45 port on your cable or DSL modem. Check that the Cable/DSL status LED lights on the Gateway. 3 Connect the cable or DSL modem to the Internet.
CHAPTER 2: HARDWARE INSTALLATION
3 SETTING UP YOUR COMPUTERS The OfficeConnect Wireless Cable/DSL Gateway has the ability to dynamically allocate network addresses to the computers on your network, using DHCP. However, your computers need to be configured correctly for this to take place. To change the configuration of your computers to allow this, follow the instructions in this chapter.
CHAPTER 3: SETTING UP YOUR COMPUTERS Figure 7 Internet Protocol (TCP/IP) Properties Screen 7 Restart your computer. Windows XP 1 From the Windows Start menu, select Control Panel. 2 Click on Network and Internet Connections. 3 Click on the Network Connections icon. 4 Double click on LAN or High Speed Connection icon. A screen titled Local Area Connection Status will appear. 5 Select Internet Protocol TCP/IP and click on Properties.
PPPoE Client Software PPPoE Client Software 21 If you have PPPoE client software installed on your computer, you will need to disable it. To do this: 1 From the Windows Start menu, select Settings > Control Panel. 2 Double click on Internet Options. 3 Select the Connections Tab. A screen similar to Figure 8 should be displayed. 4 Select the Never Dial a Connection option.
CHAPTER 3: SETTING UP YOUR COMPUTERS
4 Accessing the Wizard RUNNING THE SETUP WIZARD The Wireless Cable/DSL Gateway setup program is Web-based, which means that it is accessed through your Web browser (Netscape Navigator or Internet Explorer). To use the Setup Wizard: 1 Ensure that you have at least one computer connected to the Gateway. Refer to chapter 2 for details on how to do this. 2 Launch your Web browser on the computer. Enter the following URL in the location or address field of your browser: http://192.168.1.1.
CHAPTER 4: RUNNING THE SETUP WIZARD Figure 10 OfficeConnect Wireless Cable/DSL Gateway Log in Screen 4 If the password is correct, the OfficeConnect Wireless Cable/DSL Gateway Welcome screen will appear (Figure 11). If your Gateway has not been configured before, the Wizard will launch automatically (refer to Figure 12). Figure 11 OfficeConnect Wireless Cable/DSL Gateway Welcome Screen By selecting the Wizard tab on the Welcome screen the Wizard welcome screen will display (Figure 12).
Accessing the Wizard 25 Figure 12 Wizard Screen Click Next to display the Change Administration Password screen (Figure 13) Password Figure 13 Change Administration Password Screen When the Change Administration Password screen (Figure 13) appears, type the Old Password, then a new password in both the New Password and Confirm Password boxes. 3Com recommends entering a new password when setting up the Gateway for the first time. The Gateway is shipped from the factory with a default password, admin. 1.
CHAPTER 4: RUNNING THE SETUP WIZARD Timezone Figure 14 Time Zone Screen Select your time zone from the pull-down menu, check the daylight savings option if required, and then click Next. The Daylight Savings option advances the system clock by one hour. It does not cause the system clock to be updated for daylight savings time automatically.
Accessing the Wizard 27 To setup the gateway for use with a PPP over Ethernet (PPPoE) connection, use the following procedure: 1 Select the PPPoE is required radio button (See Figure 15) and then click Next. 2 Enter your PPP over Ethernet user name in the PPPoE User Name text box. 3 Enter your PPP over Ethernet password in the PPPoE Password text box. 4 Enter your PPP over Ethernet password again in the Confirm Password text box.
CHAPTER 4: RUNNING THE SETUP WIZARD one that was previously connected directly to the cable or DSL modem, choose Yes, please clone the MAC address. Static IP Mode To setup the Gateway for use with a static IP address connection, use the following procedure: 1 Select the ISP has provided a static IP address radio button (See Figure 15) and then click Next Figure 19 displays. Figure 19 Static IP Mode Screen 2 Enter your IP Address in the IP Address text box.
Accessing the Wizard 29 Figure 21 DHCP Server Setup Screen To activate the DHCP Server option, select Enable the DHCP server with the following settings: and specify the IP pool range. The largest available continuous IP pool will be automatically entered; if this is not appropriate, make your required changes. To disable DHCP, select Do not enable the DHCP server. Click Next when you have finished. Figure 22 Wireless Configuration Screen This screen displays a suggested Channel and Service Area Name.
CHAPTER 4: RUNNING THE SETUP WIZARD The choice of channel is less important as Clients will generally search all of the available channels. You should however make a note of the channel you select as this may be useful if you experience problems with your clients. If you have not set up your wireless clients then 3Com recommends that you use these settings initially and then increase security later using Encryption and Connection Control.
