Specifications

Features
User Programming Mode
186 Strata CIX General Description 08/14
Intercept
If UCD is assigned as the intercept position, the call terminates to UCD agent according to the
hunting rule even if the agent is not logged in.
Phantom DN
If the phantom DN is assigned to the UCD group, Login/Logout and DND are controlled by the
owner of the phantom DN. When the owner logs in, the call can be terminated at phantom DN. If
this DN appears on multiple phones, it will ring all phones. However, if no owner is assigned to the
phantom DN, the call cannot be terminated at the phantom DN.
Music on Hold
If a UCD call is camped on to the overflow destination, the caller hears MOH programmed for the
overflow destination. When a UCD call is in the UCD queue, the caller hears MOH programmed
for the UCD group.
User Programming Mode
System Availability: All systems
Digital telephone users can use the programming mode for customizing their Toshiba telephones
without the aid of an Administrator or Service Technician. The User Programming mode is
accessed with a
Program button assigned to a flexible button or through an access code. User
Programming enables users to customize these features:
• Flexible Buttons – Toshiba telephones have 10, 14, or 20 flexible buttons to which the user can
assign any one of approximately 50 different features (DND, ACB, Release, etc.). Once
assigned to a button, the feature is accessed by pressing that button. Some buttons have
parameters that users can set. These include:
• Call Forward – Users can set the Call Forward (CF) destination and CF-No Answer Timer
for the CF buttons.
• One Touch – Users can set speed dial and custom feature access code sequences for
One Touch buttons.
• Background Music – Users can select the music source (up to 15 sources) that will play on
their telephone’s speaker when they activate the
BGM button.
• Ring tones –
Line and [DN] button ringing tones can be changed to one of four different
tones. These tones apply to direct or transferred incoming calls from outside lines, not
internal calls.
Note Directory number and external line buttons cannot be added or deleted, but their ring tones
can be individually changed.
In addition to the Programming Mode, an advanced programming function enables administrators
to individually turn On/Off the telephone’s beep tone, handset call waiting tone, and microphone
background noise cancellation option.