Specifications

Features
Tenant Services
Strata CIX General Description 08/14 183
Transfer (Screened)
The transferring party can talk privately with the receiving party before connecting the party to be
transferred. While that conversation is going on, the transferred party is on Consultation Hold
listening to Music-on-hold. When the receiving party agrees to accept the call, the transferring
party can use the switch hook or feature button to include the original party in the conversation. At
this point, the transferring party can hang up and the other two parties remain connected.
Transfer (Unscreened)
Unscreened Transfer allows the transferring party to exit the connection before the transfer
destination answers. After the destination answers the call, the system treats it as a regular call. If
the destination does not answer the call within the predetermined time of period, the transferring
party is recalled.
Transfer to Voice Mail
See “Direct Transfer to Voice Mailbox” on page 189.
Music or Ringing Option
This feature enables ringing or music to be heard by the caller when their call is transferred,
depending on system programming.
Tenant Services
System Availability: All systems
This feature enables one CIX to provide separate service to multiple companies or departments
(tenants). PDNs, DIDs and incoming line groups (ILGs) can be assigned to one through eight
tenants. Each tenant can have different attendant or night bell assignments for day-of-the week
schedules using Day 1, Day 2, or Day 3 modes. This feature is enabled through system
programming.
Traffic Measurement
System Availability: All systems
Technicians and System Administrators can monitor the effectiveness of the system resources for
proper traffic balance.These traffic statistics are necessary for the system administrator to both
monitor the effectiveness of the system and determine whether the system has enough resources or
improper traffic balance. No additional hardware is needed to support Traffic Measurement.
Traffic Measurement setup and reporting is done using CIX system programming commands.
Approximately five days of Traffic Measurement reports can be stored on the system SD flash
memory card.
The Traffic Measurement is system based. The measurement cannot be set to report per tenant.