Specifications
IPedge Application Server for
Strata CIX
Strata CIX General Description 08/14 109
Mailbox Usage Daily
This report displays mailbox usage information by date.
Message by Mailbox
This report provides a history of all messages by mailbox.
Message Activity
This report displays message activity by mailbox.
Outbound calls
This report provides information on all outbound calls placed by IPedge Messaging. The report
includes mailbox number, date, time, result (answered/ unanswered), call duration and number
dialed.
Port Statistics
This report indicates summary activity per port on specified dates. Information includes the port or
channel number, number of internal versus external calls, total number of calls, total duration,
number of transfers and completions.
Scripts
Messaging creates customized routines or scripts for directing callers around the system. Scripts
programming is a centralized application that can create various choices to a caller as well as being
the standard tool for setting up “Audio Text” mailboxes and building custom applications. Scripts
offers many different applications, including;
• Intelligent call routing, whereby callers are routed based on time of day, day of week, and other
criteria such as caller ID.
• Interactive questionnaires
• Recorded information
Scripts requires a license for each application desired.
Script Logging Reports
This report displays a list of all the calls to a script mailbox including time, date, caller information
and key presses.
System Group List
This report displays all broadcast groups in the system and shows if they are system groups or
personal groups and whether they have recorded the group name.
System Hourly Statistics
This report displays the total activity of Messaging on an hourly basis for the dates specified.
System Statistics
This summary report displays the total activity of the voicemail for the dates specified.
Unattended Mailboxes
This report lists all the mailboxes that have been created but not yet activated through the
subscriber’s menu.