Specifications

IPedge Application Server for Strata CIX
Messaging
102 Strata CIX General Description 08/14
Future Delivery
A mailbox owner can input a time and date to schedule a message for future delivery.
Hospitality Mailbox
A hospitality mailbox is a streamlined mailbox that allows guests (users) to retrieve room
messages from any phone on or off the property and access voicemail through a web browser. The
front desk can also retrieve messages for a guest as well as retrieve messages from the archive for
a guest that has already checked out.
Key Ahead
Bypass a voice prompt by selecting a key press.
Mailbox Owner Language Selection
A default language can be set for each mailbox owner. This is the language of the prompts that a
mailbox owner will hear when calling into his mailbox. If this feature is not set, the mailbox owner
will hear the language identified in department settings.
Mailbox Time Zone
This configurable setting defines a time zone for the mailbox owner which is used during envelope
information message playback. The owner will hear the message delivery time relative to their
time zone.
Message Call Back
While listening to a message, a mailbox owner can initiate a call back to the caller (based on
caller ID). In a supervised call back the IPedge Messaging remains on the call, allowing the use of
functions such as call record, transfer to voicemail, or transfer to another mailbox owner.
Message Cascading
An administrator can create a set of independent rules to determine what happens to a message
after it is received in a mailbox. For example, when a message comes in to a sales group mailbox it
is automatically copied to all members of that group. The administrator can also define cascade
rules that will delete or save the messages from all the members as soon as one member has
listened to the message.
Message Delete Confirmation
Message delete confirmation requires the mailbox owner to confirm message deletion by pressing
an additional key. This option can be enabled or disabled by the system administrator.
Message Waiting Indication
The system will trigger a light on a phone when a new message is received. In addition, an
indication on the phone display shows the mailbox owner how many phone messages are in the
mailbox.
Notification of Non-Receipt
A mailbox owner may request notification when another mailbox owner does not listen to a
specific message.