Specifications

IPedge Application Server for Strata CIX
Messaging
100 Strata CIX General Description 08/14
Automatic Message Copy
Messages can be copied automatically from an originating mailbox to a destination mailbox.
Specific types of messages, such as priority or group can be selected for automatic message copy,
and the automatic message copy can happen immediately or be assigned to copy only after a pre-
selected amount of time.
Call Queuing
When the automated attendant detects a busy event from an extension it can be set to put all callers
on hold in a queue and let each caller know his position in the queue. IPedge Messaging will
attempt to transfer the caller to the extension after a certain period of time and if the extension is
still busy the system will announce to the caller their position in the queue. While holding,
Messaging can play promotional announcements to the caller.
Call Record to Voice Mail
The mailbox owner can record an incoming call by using a key press on the telephone key pad.
While on an active call, a telephone user can record the conversation and store it in their voice
mailbox. Users can replay recorded messages by calling the voice mailbox that has the stored
recording and play it back as any other message. Recording to Voice Mail (VM) is available on
two-party and multi-party conference calls.
Call Screening
Call screening allows a mailbox owner to require that a caller state her name before a call is
transferred to the requested extension. The name is played back to the mailbox owner and the
owner can either accept or reject (i.e., send directly to voicemail) the call.
Caller ID (CID) Routing
Calls can be routed, based on caller ID information, to a mailbox or application. A complete or
partial number (which includes only the area code, or area code + exchange) can be used. Caller ID
routing tables are available at the system level, departmental level and for every voicemail box.
Cancel Operation
Allows a mailbox owner to cancel out of the current action and be brought back to the previous
menu.
Change Message Time
The date and time of a message can be automatically updated when re-saved by a mailbox owner
in order to extend message end-of-life.
Check Message Count
The mailbox owner can check how many new and saved messages are in his mailbox.
Codec Support
Codec support is built-in support for G.711 (ulaw and alaw) and G.729.
Confidential Message
A message may be marked as confidential and the recipient will be informed that it is confidential
before the message plays.