TOSHIBA Telecommunication Systems Division ® Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 General Description Title Page August 2014
Publication Information Toshiba America Information Systems, Inc. Telecommunication Systems Division Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Strata CIX General End User Information The Strata CIX40, CIX100, CIX200, CIX670, and CIX1200 Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations. FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CIX system to be connected directly to the telephone network.
3.Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 4.
Patent Marking for G.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT.
T Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc.
WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and thirdparty manufactured products that support our Toshiba Strata CIX product portfolio.
Contents Introduction Organization .......................................................................................................................................... ix Conventions ............................................................................................................................................ x Related Documents/Media ....................................................................................................................
Contents Chapter 5 – Strata CIX670 and CIX1200 Power Backup ...................................................................................................................................... 20 Configuration ....................................................................................................................................... 21 Card Slot Use .................................................................................................................................
Contents Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards Mic Mute ....................................................................................................................................... 49 Handset/Headset ............................................................................................................................ 49 Shift and Hist Keys ..................................................................................................................
Contents Chapter 9 – IPedge Application Server for Strata CIX 2U Rackmount Platform ................................................................................................................ 73 MicroMAS ..................................................................................................................................... 74 Standard Software Applications ....................................................................................................
Contents Chapter 10 – VIPedge Application Service for Strata CIX Call Manager Standard ................................................................................................................ 111 Call Manager Advanced .............................................................................................................. 112 Companion Applications ............................................................................................................. 113 Meeting .........................
Contents Chapter 11 – Features Camp on Busy .................................................................................................................................... 135 Automatic Camp On .................................................................................................................... 135 Off-hook Camp On ...................................................................................................................... 136 Cancel Button .....................................
Contents Chapter 11 – Features Hold .................................................................................................................................................... 148 Automatic Hold ........................................................................................................................... 148 Analog Hold ................................................................................................................................ 148 Call Hold ........................
Contents Chapter 11 – Features Night Ringing Over Selected Page Zones ................................................................................... 171 Power Failure Protection .................................................................................................................... 172 Power Failure Transfer ................................................................................................................ 172 Reserve Power Battery Backup ......................................
Contents Appendix – Specifications Tenant Services .................................................................................................................................. 183 Traffic Measurement .......................................................................................................................... 183 Traffic Reports ............................................................................................................................. 184 Unified Communications .........
This page is intentionally left blank.
Introduction This General Description provides an overview of the Strata CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 IP and digital business telephone systems, associated hardware and features. The features described in this document assume that the Strata CIX/CTX system has the current software release installed. Organization This document is divided into the following major topics: • Chapter 1 – Strata CIX Overview is a brief introduction of the Strata CIX systems.
Introduction Conventions Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Courier Shows a computer keyboard entry or screen display. “Type” Indicates entry of a string of text. “Press” Indicates entry of a single key. For example: Type prog then press Enter.
Introduction Related Documents/Media Related Documents/Media Installation and Programming Manuals • Strata CIX Installation & Maintenance Manual • Strata CIX Programming Manual (Volume 1) • Strata CIX Programming Manual (Volume 2 – Stratagy ES Voice Mail Application) • Strata CIX Programming Manual (Volume 3 – Application Implementation) User Guides • Strata CIX IP5000-Series Telephone • Strata CIX DP5000-series Telephone • Strata CIX IPT Telephone • Strata CIX DP Telephone • My Phone Manager™ • Strata CT
This page is intentionally left blank.
Strata CIX Overview 1 The Strata CIX family includes the CIX40, CIX100-S, CIX100, CIX200, CIX670, and CIX1200 Internet Protocol (IP) systems that provide sophisticated business communication features. These systems deliver on the promise of IP telephony by providing all the features and benefits of our traditional business communications systems on a converged IP platform.
This page is intentionally left blank.
Strata CIX40 2 This chapter provides a system overview of the Strata CIX40 telephone system. The CIX40 is an IP communication system that brings powerful IP telephony and Strata Net networking capabilities to small customers and branch office locations. The Strata CIX40 system is a compact system that provides large system features (for dimensions, see Table 1). The CIX40 is designed for wall mounting and occupies very little space.
Strata CIX40 Processor Licenses are required on the Media Application Server (MAS), Stratagy, SES, and customer provided PCs for applications such as ACD, Strata Call Manager (SCM), TASKE, FeatureFlex, VCS, Insight, etc. The CIX40 comes with built-in circuitry for eight digital telephone ports, four CO line ports with Caller ID Interface, one standard telephone port, built-in maintenance modem, LAN/NIC interface, and one power failure transfer relay.
Strata CIX40 CIX40 Cabinet Slots • One External Page RCA jack to interface with a Toshiba External Amplified Speaker (BESCB) or a customer-supplied page amplifier and speaker(s) for external paging, night ring over external page, and external BGM applications. • One Relay control interface that provides an interface to a normally open relay contact which can be programmed to control a Night Bell, door lock or to mute BGM during an external page.
Strata CIX40 CIX40 Cabinet Slots GCTU2A Processor Interfaces Memory Protection Battery If commercial AC power is lost or if a system is moved or stored without power, the processor has an on-board battery that protects data and the customer’s programmed configuration from memory loss. This information will be maintained in a powerless system for at least six years.
Strata CIX40 GVPH – Integrated Voice Mail GVPH – Integrated Voice Mail With the release of Strata CIX40, Toshiba is also introducing a plug and play voice mail circuit card (GVPH1A) specifically for the Strata CIX40 cabinet. It plugs into a dedicated cabinet slot and requires no additional hardware to provide its full set of features. The CIX40 is pre-programmed to match all related voice mail programming in the GVPH Voice Mail system.
Strata CIX40 System Configuration System Configuration Following are Strata CIX40 configuration guidelines: • Pre-programmed to initialize and match CIX40 extension numbers with GVPH1A voice mailboxes. So the system is ready for use when it is powered up the first time. • Supports all CIX Release 5.
Strata CIX40 System Configuration Table 2 CIX40 System Configuration Basic Configuration - No Licenses Needed Basic Capacity 4 CO line w/CLID, 8 Digital Telephones and 1 Standard Telephone. CHSU40A2 Cabinet, includes Power supply and Mother Board. The CIX40 cabinet and GCTU2A processor are boxed separately. The cabinet and processor are also warranted and repaired separately. Expanded Configuration – No Licenses Needed Includes: 33.6 Kbps/V.
Strata CIX40 System Configuration Table 3 CIX40 R2 Cabinet Configurations (CHSU40A2 Cabinet/R5.
Strata CIX40 Telephone and Console Support Reserve Power One or two HPFB-6 optional units can be added to the CIX40 to provide reserve power. The amount of reserve power time depends on the hardware (see Table 5). The table below is an estimate of battery backup time based on the premise that the HPFB-6 unit(s) are fully changed at the time of AC power failure.
Strata CIX40 CIX40 Functional Block Diagram CIX40 Functional Block Diagram The Functional Block Diagram below shows the circuit cards and interface connectors used for connecting the stations and peripherals to the CIX40 R2 cabinet (CHSU40A2).
Strata CIX40 Additional Specifications Additional Specifications Table 6 CIX40 Specifications Category Items Specification Input voltage rating 100-240VAC Input current rating 1.3A max. Input frequency 50/60 Hz AC adapter output voltage +15V/4.0A Voltage of inside Power switch Power failure back up DC Switch 2 HPFB6: 2 hours See page 11 Located inside cabinet The amount of time depends on hardware configuration. One hour in HPFB6 means 6 CO+16DP with GVPH based on HPFB6 is fully charged.
Strata CIX40 Station Loop Limits Station Loop Limits The table below provides the maximum loop limits for connection of telephones, lines, peripheral equipment, and power supplies. The following information applies to only the Strata CIX40 system. Digital Telephone/DIU/DDM Console/ADM/Loop Limits Mode DP5000, DKT3000, DKT3200-series or DKT2000-series models, DP with BVSU2 or DVSU or BHEU or HHEU.
3 Strata CIX100-S / CIX100 This chapter provides a system overview of the Strata CIX100-S and CIX100 telephone systems. Base Expansion The Strata CIX100-S/CIX100 systems are compact systems, yet they provide large system features (see Figure 3 and Table 7). They are designed for wall mounting and occupy very little space. The CIX100 processor (ACTU3A) comes with 32 ports (licensed) and can grow to 112 ports by adding 4-port licenses.
Strata CIX100-S / CIX100 CIX100-S and CIX100 Processors CIX100-S and CIX100 Processors Each system operates with one processor card (ACTU3A-S for CIX100-S, ACTU3A for CIX100) that installs in a dedicated slot of the Base Cabinet. The processors incorporate the following hardware features.
Strata CIX100-S / CIX100 CIX100 Cabinet Slots Built-in Ethernet Connection The ACTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications.
This page is intentionally left blank.
Strata CIX200 4 The Strata CIX200 supports 192 ports and can be configured as a one or two cabinet system, consisting of a Base Cabinet and one optional Expansion Cabinet. One processor model supports all Strata CIX200 configurations from smallest to largest. These cabinets are designed specifically to fit standard (customer-supplied) 19” racks. The 19” rack and rack screws must be supplied by the dealer.
Strata CIX200 Basic Specifications Basic Specifications The following table lists the parts and basic specifications of the CIX200 Rack Mount Cabinets. Height: 2U or 3.5 inches (88.9 mm) Dimensions of each cabinet – Base (CHSUB192A) and Expansion (CHSUE192A) Width: 17.3 inches (440mm – without bracket); 19 inches (483 mm – with bracket) Depth: 16.1 inches (410mm) Weight: 16 lbs (7.
Strata CIX200 Configuration Configuration The two primary considerations in system configuration are Card Slot Use and Power Factor. Card Slot Use The card slots can each support up to 32 ports. There are a few card position requirements based on cable lengths. These are discussed in detail in the Strata CIX Installation Manual. These requirements do not affect the system capacities.
Strata CIX200 CIX200 PCBs CIX200 PCBs Two circuit cards are specific to the CIX200 systems; the LCTU processor card and the LSLU, a two-circuit, single-line, telephone interface card. The MIPU24 IP interface card with 24 channel works with the CIX200. The LIPU, an IP interface with 16 resources expands to 32 with the LIPS expansion card and works on all CIX systems. PCB Option Considerations Strata CIX PCBs can be configured for a variety of hardware and software options.
Strata CIX200 Modular or Amphenol Connections Analog Standard Station Interface Unit (LSLU1A) The optional 2-circuit LSLU card provides for connection of two analog devices, such as faxes, modems, standard telephones, etc., without message waiting. The LSLU installs into a dedicated mount in rear of Strata CIX Base Cabinet behind the processor slot. The LSLU does not occupy any of the universal slots of the cabinet, so it does not reduce the maximum capacity of the system.
Strata CIX200 Modular or Amphenol Connections LCNU-A1A, LCNU-B1A, LCNU-C1A, LCNU-D1A, LEXU, and LCNU-E1A Table 8 Extender LEXU-A1A LEXU-B1A LCNU-A1A CIX Extender Use Used For Required LIPU/MIPU Optional BPTU1A RDTU3A BSTCIU1A Optional BDKU/ BDKS RCOU3A LCNU-C1A RGLU3A RDDU2A BCOCIU1A LCNU-D1A REMU1A Optional Plugs into the 50-pin Amphenol socket on the interface card. Extends modular connectors to the CIX200 chassis face. Optional Plugs into the modular connectors on the interface card.
5 Strata CIX670 and CIX1200 Strata CIX670 The Strata CIX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs. The CIX670 BCTU basic processor can be configured for smaller systems as a one or two cabinet system with a capacity of up to 192 CO lines and stations combined.
Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards CIX670 Processor Circuit Cards The system operates with the BCTU only or the BCTU and BEXU processor circuit cards that install in dedicated slots of the Base Cabinet.
Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards Network Interface The BCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications.
Strata CIX670 and CIX1200 Strata CIX1200 Strata CIX1200 The Strata CIX1200 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs. The CIX1200 HCTU basic processor can be configured for smaller systems as a one or two cabinet system with a capacity of up to 192 CO lines and stations combined.
Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards CIX1200 Processor Circuit Cards The system operates with the HCTU (2 cabinets) only or the HCTU and HEXAU (7 cabinets) or HCTU and HEXBU (12 cabinets) processor circuit cards that install in dedicated slots of the Base Cabinet.
Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards Network Interface The HCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications.
Strata CIX670 and CIX1200 CIX670 and CIX1200 Cabinet Slots CIX670 and CIX1200 Cabinet Slots Base Cabinet The Base Cabinet has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards (see Figure 7). It also houses a power supply. B101 B102 S101 S102 S103 S104 S105 S106 S107 S108 DC OUT -24V1 -24V2 BATT + - -24V3 -24V4 POW +5V AC IN -5V P.F.
Strata CIX670 and CIX1200 Strata CIX670 and CIX1200 Rack Mount Strata CIX670 and CIX1200 Rack Mount The Strata CIX670 and CIX1200 Rack Mount cabinets consist of a Base cabinet (CRSUB672A) and Expansion cabinets (CRSUE672A). These cabinets are deeper, narrower, and designed specifically to fit standard (customer-supplied) 19” racks (shown right). The cabinets are made of plated sheet metal, dark gray in color with black cover plates.
Strata CIX670 and CIX1200 Strata CIX670 and CIX1200 Rack Mount Base Cabinet The CIX670 and CIX1200 rack mount base cabinet is similar to the Strata CIX670 and CIX1200 wall mount base cabinet. It has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards. It also houses a power supply. See Figure 9. -24V1 -24V2 -24V3 -24V4 DC OUT BATT + POWER ON OFF POW +5V -5V P.F.
Strata CIX670 and CIX1200 CIX670 and CIX1200 Remote Expansion Cabinet CIX670 and CIX1200 Remote Expansion Cabinet A CIX670 and CIX1200 Expansion Cabinet can be located between a few inches and up to three kilometers (1.86 miles) from its Base Cabinet. Remote Expansion Cabinets are enabled by the fiber optic RRCU interface cards. One RRCU connects to up to two Data Cables and applies the inter-cabinet signal to a multi-mode fiber-optic pair.
Universal Slot Circuit Cards 6 Universal Printed Circuit Cards installed in the Strata CIX1200, CIX670, CIX200 or CIX100 cabinets provide interfaces for stations, lines, and peripherals. Each circuit card measures 7.5 x 5.5 inches (190 x 140 mm) and mounts in the slot with a 44-pin backplane connector. Circuit Card external connections to station equipment are made to the Main Distribution Frame (MDF) using industry-standard connectors.
Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 11 Station circuit cards (continued) Standard Telephone Interface Unit (LSLU - CIX200 only) (ASTU - CIX100 only) Interface Options: Standard telephones (no message waiting lamp control - no OPS (48V)) Provides two standard telephone circuits. Other single-line devices Maximum number of ringers per circuit is one.
Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 11 Station circuit cards (continued) Stratagy iES32 (CIX100, CIX200, CIX670, and CIX1200) Stratagy iES16 (CIX100, CIX200, CIX670, and CIX1200) Table 12 Preprogrammed for plug-and-play in CIX Base or Exp., provides 4~32 voice ports. Also supports fax server and Unified Messaging (UM). 10/100BaseT Ethernet connection and a serial port used for Toshiba Proprietary Integration (TPI). (See Stratagy General Description for details).
Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 12 CO Line Circuit Cards (continued) CAMA Trunk Subassembly (RCMS) RCMS attaches to RMCU. Provides 2 E911 CAMA circuits. Same as RMCU. Up to 2 RCMSs per RMCU for 4 CAMA lines max. (1 RCMS comes packaged with the RMCU.) Ground/Loop Start Interface CO Line Interface Unit (RGLU3) Interface Options: Provides 4 ground or loop start line circuits. Each can be individually set for ground or loop start operation.
Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 13 Option Circuit Cards Interface Options: Provides Paging output (600 ohm and 3-watt amp), 4 zone paging relays, three MOH interfaces and 4 control relays (Night Transfer and BGM mute). Interface Options: Provides four RS232 ports.
Universal Slot Circuit Cards Functional Block Diagrams Functional Block Diagrams The Functional Block Diagrams show the circuit cards and interface connectors used for connecting the stations and peripherals (see Figures 11~15).
Universal Slot Circuit Cards Functional Block Diagrams Up to Four Programmable Serial (RS-232) Port Modular Jacks Available SMDR Call Accounting LCTU2A Processor PCB BSIS SMDI and Stratagy ES Integration Stratagy ES Voice Mail Conference SW with PAD (Optional) AMDS1 Remote Maintenance Modem Toshiba Proprietary Soft Key LCD Link Remote CIX eManager PC Internet Hub or LAN ACD (CSTA) DTMF/ABR Receivers( Built-In ) Memory Time Switch RJ45 2 Ethernet Interface License Secure Digital Maintenance
Universal Slot Circuit Cards Functional Block Diagrams Up to Four Programmable Serial (RS-232) Port Modular Jacks Available SMDR Call Accounting xCTU BSIS SMDI and Stratagy ES Integration Stratagy ES Voice Mail Processor PCB Conference SW with PAD (Optional) AMDS1 Remote Maintenance Modem Toshiba Proprietary Soft Key LCD Link Remote CIX Network eManager PC Internet Hub or LAN ACD (CSTA) DTMF/ABR Receivers( Built-In ) Memory Time Switch 2 Ethernet Interface License xEXU Processor PCB Memo
Universal Slot Circuit Cards Functional Block Diagrams SIP Trunk Provider CTX670 and CIX1200 Expansion Cabinets Optical Fiber Cable 3 km/(1.86 mi.
Universal Slot Circuit Cards Functional Block Diagrams BWDKU 8 or 16 Digital Telephone Circuits Cordless DKT Digital Telephone (DP) and Add-on Module Mode Msg Spdial Mic Redial Spkr Cnf/Trn Page Scroll Feature Vol Hold BDKU 8 Digital Telephone Circuits and BDKU/BDKS 16 Digital Telephone Circuits Digital Telephone3 Mode Page Scroll Feature TAPI PC iES32 Msg 4~32 Voice Mail Circuits (Programmable) Digital Single Line Telephone (DP) Connects audio path to Attd Console Handset 3 BATI
Telephones and Peripherals 7 This chapter covers Toshiba’s 5000-series Digital Telephones (DP), Internet Protocol Telephones (IP) and peripherals that are compatible with Strata CIX telephone systems. DP5000-series Digital Telephones The DP5000-series telephones replace the DKT3200-series telephones in the Toshiba product line. All three generations of telephones, DKT2000, DKT3200 and DP5000, can co-exist with full functionality in one Strata CIX system with Release 5.1 software or above.
Telephones and Peripherals DP5000-series Digital Telephones DP5000-series Telephone Illustrations A B C Legend D E F A. Status LED (message and ringing) G B. LCD Display H C. Softkeys J I K 20 Programmable Feature Buttons 4-Line LCD Telephone D. Programmable Feature Buttons E. Message Waiting LED Button F. Microphone LED Button G. Speaker LED Button H. Volume A I. Hold Button J. Microphone K. Tilt stand L.
Telephones and Peripherals DP5000-series Digital Telephones DP5008 DP5018-S Digital Single Line Telephone Digital Speakerphone with 10 programmable buttons DP5022-SDM (CIX40 only) DP5022-SD DP5122-SD DP5032-SD DP5132-SD Digital Speakerphone with 20 programmable buttons, 4-line LCD display with backlight option (shown with KM5020) Digital Speakerphone with 10 programmable buttons 4-line LCD display DP5130-SDL and DP5130-FSDL Digital half duplex and full duplex speakerphone options with 20 programmabl
Telephones and Peripherals DP5000-series Digital Telephones The DP5000 Look • Sleek low profile — less than 1-inch thick. • Black body with dark gray keys. • Metallic silver curved tilt stand with eight adjustable positions. Large Display Area for Call Information • New LCD Technology — High Contrast LCD panel. • All LCDs are 24 characters wide. • Four lines of LCD to display call information (on the DP5022-SDM, DP5022-SD, DP5122-SD, DP5032-SD, and DP5132-SD telephones).
Telephones and Peripherals DP5000-series Digital Telephones Mic Mute Note Not supported on DP5008. • All models have microphone and half duplex speaker capability. • Enhanced Mute – the handset and microphone are muted simultaneously. • The MIC key on the telephones toggles between Mic and Mute. When Mic key is lit, hands free communication is supported, when the Mic key is pressed and light is off, Mute is enabled. Handset/Headset • Built-In Headset Interface.
Telephones and Peripherals DP5000-series Digital Telephones DP5000-Series Telephone Tilt Angles The DP5000-series telephones, except the DP5008, have three tilt positions built into the base. There is also a tilt stand extension that adds an additional 20 degrees of tilt. When the telephone is sitting on a desk or table there are a total of six different angles of tilt available. When wall mounted there are two angles available. The DP5008 base is fixed at 15 degrees.
Telephones and Peripherals Telephone Button Expansion Options Telephone Button Expansion Options Add-on modules connect directly to the telephones and do not require an additional interface circuit (port). Up to two Add-on-Modules can be attached to a telephone to supplement the telephone's 10 or 20 buttons. The CIX supports a limited number of Add-on-Modules per cabinet (see Table 59 on page 215 for the capacities of different common control units).
Telephones and Peripherals Cordless Digital Telephones Cordless Digital Telephones Toshiba offers three cordless digital telephone models, the DKT2404-DECT, DKT2204-CT and the DKT2304-CT (see photos in this section). These compact cordless digital telephones bring mobility and productivity to office telephones. Greater call access cuts down on leaving messages and playing “telephone tag.” The DKT2404-DECT delivers the DECT functionality for the Strata series of cordless digital telephones.
Telephones and Peripherals Cordless Digital Telephones DKT2404-DECT Combined with the DKT2404-UDR100 repeater solution, the DECT technology provides three to seven times the range compared to the DKT2204-CT and DKT2304-CT models. Up to six repeaters can be linked per base station, with up to three capable of being daisy-chained in one direction, to extend operation range to greater than 1000 feet in open areas. The DKT2404-DECT battery life is sixteen hours talk time and seven days standby time.
Telephones and Peripherals IP4100 DECT Telephone IP4100 DECT Telephone The IP4100 DECT telephone (shown right) supports 8~10 simultaneous call sessions per base and allows for seamless roaming between bases in a multi-base configuration. The High Definition voice enabled speaker and microphone allows for crystal clear speech. The handsets support more than 20 hours talk time and 200 hours standby time in normal operations.
Telephones and Peripherals IP 5000-Series IP Telephones IP 5000-Series IP Telephones The IP5000-series telephones replace the IPT2000-series telephones in the Toshiba product line. IPT2000- and IP5000-series telephones can coexist with full functionality in one Strata CIX system, Release 5.2 software, or above. The IP5000-series telephones have three operational modes: • When connected to Release 5.2 CIX systems with LIPU or MIPU interface cards, they will automatically run in IP5000-series mode.
Telephones and Peripherals IP 5000-Series IP Telephones IP5022-SD & IP5522-SD 10 programmable buttons, 4-line LCD IP5122-SD, IP5122-SDC & IP5622-SD 10 programmable buttons, 4-line backlit LCD IP5132-SD 20 programmable buttons, 4-line backlit LCD IP5131-SDL & IP5631-SDL 20 programmable buttons, large backlit LCD with HTML support and navigation key 56 Strata CIX General Description 08/14
Telephones and Peripherals IP 5000-Series IP Telephones Features The IP5000-series telephones include a speakerphone and are 802.3af standard compliant for Power-Over-Ethernet (PoE). The IP Telephony product family also includes matching Add-On Module and a DSS Console.
Telephones and Peripherals IP 5000-Series IP Telephones • These telephones do not use the System power supply, so there is no power restriction to limit the number of IP telephones that can connect to an individual Strata system. The IP Telephones have built-in connectors. The back of the telephone has connector labels. The telephones can be powered by a local power supply on the PoE (Power over Ethernet).
Telephones and Peripherals IP 5000-Series IP Telephones Liquid Crystal Display (LCD) Models The IP5022-SD, IP5122-SD, IP5522-SD, IP5622-SD, IP5122-SDC and IP5132-SD models display up to 24 characters times four lines of information and provide four Soft Keys. The IP5131-SDL, IP5631-SDL has 4 soft keys and a 9-line LCD. From the idle screen you can access telephone directories and speed dial lists of names or departments, internal or external to the telephone system.
Telephones and Peripherals Telephone Button Expansion Options Telephone Button Expansion Options Upgrade options for the Toshiba IP telephones are described below. LCD Add-on Module (LM5110) The LM5110 adds 10 programmable LCD feature buttons to the 5000-series telephones (except the IP5522-SD and IP5622SD telephones), these buttons can be assigned as CO line, Directory Number, DSS, One Touch, Speed Dial or any other flexible feature.
Telephones and Peripherals CIX Attendant Console CIX Attendant Console The Strata CIX Attendant Console runs on a PC with Microsoft® Windows® 7 Professional, Windows 2000 Professional or Windows XP Professional operating system. The Strata CIX Attendant Console PC is equipped with an Intel two gigahertz CPU in a small, compact desktop chassis that is just the right size for a receptionist’s desk.
Telephones and Peripherals CIX Attendant Console The optional items are: • Printed documentation is available on Toshiba FYI, as well as Documentation downloads. • 17” Flat screen Monitor – Toshiba offers a 17” Liquid Crystal Display (LCD) flat screen monitor; part number CTX-LCD-MONITOR. • Attendant Console Interface Unit (BATI) and Handset/Cradle (BATHC) connects to a digital telephone interface port on the Strata CIX (CIX-DATTCONS only). An optional headset can be used in conjunction with the handset. .
Telephones and Peripherals CIX Attendant Console The CIX Attendant Console is designed to handle all call activity within a single Call Monitor screen, shown below. All calls will appear in a single list. Menu Bar Toolbar Icons Info Bar Call List Call Status icons View Pane Icons Call Attributes (See Appendix for definitions) Notes Directory Call Monitor Tabs 6594 Status Bar Calls are marked with icons to show the current status.
Telephones and Peripherals Peripherals Peripherals The Strata CIX supports several types of stations and customer-supplied peripheral devices, such as door phones for visitor screening, a music source interface for MOH and BGM, a speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant applications, and more.
Telephones and Peripherals Mobility Solutions Mobility Solutions Toshiba mobility solutions maximize the value of the customer’s wireless Local Area Network (WLAN) by using their existing WLAN infrastructure. This makes very cost-effective mobility solutions possible with Strata CIX solutions. SoftIPT For more details, see “Toshiba SoftIPT IP Telephone” on page 160.
Telephones and Peripherals Mobility Solutions VPN/Firewall Solutions from SonicWALL Toshiba has a strategic relationship with SonicWALL, one of our industry’s leading suppliers of network security firewall products, to re-sell the SonicWALL Pro series of firewall products through authorized Toshiba dealers. As part of providing a total solution, you can purchase firewall products from Toshiba to create tightly intergrated converged voice and data solutions using the Strata CIX.
Telephones and Peripherals Video Communication Solution Video Communication Solution The Strata Video Communication Solution (VCS™) is designed to provide Strata users with an integrated collaboration tool, including point-to-point 8-party video conference, 3-party collaboration (desktop and applications sharing), 8-party file transfer, and 3-party message board capabilities to make video communication and collaboration more powerful than ever! VCS has many Graphical User Interface (GUI) enhancements.
Telephones and Peripherals Video Communication Solution • 8 way Message Board (Chat) – Users can post text and chat on a message board, as an alternative to communicating verbally. • Support for QoS – If the customer’s network equipment is end to end, Diffserv Priority control can be enabled for all the clients from VCSManager. This system setting will give Video, Collaboration and File Transfer media a higher priority.
Telephones and Peripherals Product Specifications Product Specifications Item Strata CIX Specification Release 5.0 or later Multiple Strata CIX nodes must be networked via Strata Net Endpoints Strata Digital Telephones, Strata IP Telephones and Soft Phones VCS Client PC Requirements CPU: PentiumM 1.5GHz or greater Memory: Minimum 512MB Free hard disk space: 10MB 100 Base - TX Network Interface Card Windows XP Home or Pro with SP1, SP2, SP3, Vista SP1 Direct X Version 9.
Telephones and Peripherals Toshiba Stratagy Voice Processing Toshiba Stratagy Voice Processing The Strata CIX can operate with Toshiba Stratagy voice processing systems, which provide a number of helpful messaging and related features. The Strata CIX supports in-band DTMF voice mail integration and requires DTMF receivers. It also supports standard SMDI and Toshiba Proprietary voice mail integration. Refer to the appropriate Stratagy literature for details.
Telephones and Peripherals Cabling and Connectors Cabling and Connectors The Strata CIX uses industry standard cabling and connectors to interface with lines, stations, and peripherals. Stations use standard twisted-pair cabling to connect to the system via the MDF. Digital and standard telephones require just one pair-cabling. Two pairs may be required to achieve full distance when optional DP subassemblies are used.
This page is intentionally left blank.
Strata Media Application Server and Integrated Voice Mail Cards 8 Strata Media Application Server (MAS) The MAS allows multiple applications to be combined on a single device.
Strata Media Application Server and Integrated Voice Mail Cards Strata Media Application Server (MAS) MicroMAS For CIX customers that do not require large IP voice connectivity, yet desire the benefits of a device powering multiple applications, a smaller, more cost effective MAS hardware solution is available. Called MicroMAS (shown right), this platform is a small desktop computer equipped with all of the applications of a MAS solution up to a maximum IP voice connectivity of eight ports.
Strata Media Application Server and Integrated Voice Mail Cards Optional Software Applications The Media Application Server is shipped with all standard and optional application software preloaded. The following optional software modules are also available with additional licensing: • Stratagy ES ports upgrades up to a maximum of 32 (on 2U MAS platform). • Stratagy ES Feature Groups (Automated Speech Recognition, Fax, Text-to-Speech, Unified Messaging, Interactive Voice Response).
Strata Media Application Server and Integrated Voice Mail Cards Preloaded Software Preloaded Software The MAS is shipped with the application software loaded. Product and service licenses are downloaded from FYI. Refer to the Toshiba Strata CIX Programming Manual (Vol. 2). The pre-loaded software should never need to be loaded. In the event this becomes necessary the MAS Recovery CD-ROM set, included with the server should be used.
Strata Media Application Server and Integrated Voice Mail Cards Approved Third Party Application Software The table below shows the only third party application software that should be installed on the MAS. Important! Table 15 Installing any other applications will void the warranty, and tech support will not provide any support until the MAS has been brought back to a reliable configuration.
Strata Media Application Server and Integrated Voice Mail Cards MAS Configuration Requirements Table 16 Toshiba SES and Feature Flex - Maximum Number of Licenses Shown Two port upgrades for Stratagy ES on MicroMAS-H LICMAS-H-2P-UPG 2 4 0 Two port upgrades for Stratagy ES on MicroMAS-D LICMAS-D-2P-UPG 2 4 0 One Seat Unified Messaging Upgrade.
Strata Media Application Server and Integrated Voice Mail Cards Table 18 Insight - Maximum Number of Licenses Shown Voice Mail Only ACD Only 99 0 99 LICMAS-INSITUPG 1 0 1 Insight license for MAS LICMAS-INSIGHT 1 0 1 inView client license for fifty users LICMAS-INVIEW50 8 0 8 inView client license for five users LICMAS-INVIEW5 72 0 72 inView client license for forty users LICMAS-INVIEW40 9 0 9 inView client license for one user LICMAS-INVIEW1 360 0 360 inView client licens
Strata Media Application Server and Integrated Voice Mail Cards MAS Licensing MAS Licensing All feature and application licensing is activated by the use of eManager which is pre-loaded on the MAS and accessible from a remote PC running Windows Internet Explorer. ä Manager Menu, click MAS Licensing. The screen below displays. The example above shows a system with licensing already activated. The first time the license folder is viewed it will be empty.
Strata Media Application Server and Integrated Voice Mail Cards MAS Recovery In the event that MAS suffers a catastrophic failure the Recovery CD-ROM’s included with every system will restore the MAS to the configuration it was in when shipped. If possible backup the data, configuration and license files before starting. Important! The MAS Recovery procedure MUST be followed completely. Do not stop until the procedure is complete.
Strata Media Application Server and Integrated Voice Mail Cards Input Power Input Power The MAS is supplied with a standard 15 Amp power cord with a standard three-prong 120 VAC that plugs into an AC power outlet. The MAS requires: • A dedicated, properly grounded circuit Note No additional grounding is required provided the AC outlet is properly grounded. • An input power source of 120 VAC, 50 or 60 Hz, 5.
Strata Media Application Server and Integrated Voice Mail Cards Physical Specifications The MAS can be mounted in a two post rack or it can be mounted on sliding rails in a four post rack. Basic MAS Specifications Height: 3.5 inches (86 mm) Dimensions of Cabinet Width: 17 inches (430 mm) with bracket: 19 inches (483 mm) Depth: 18 inches (457.5 mm) Cabinet Weight Approximately 30 lbs. (13.6 kg) Installation Type Rack-mountable only. Cannot be floor or wall mounted.
Strata Media Application Server and Integrated Voice Mail Cards Physical Specifications AC Input Power Switch Power Switch I C O I Reset Switch < AC Power Connector Figure 21 MAS Rear Panel MicroMAS Table 20 MicroMAS Basic Specifications Dimensions (W x H x D) 12.17” x 3.3” x 12.8” (309 x 84 x 325 mm) Weight 15 lbs. (6.
Strata Media Application Server and Integrated Voice Mail Cards Unified Communications The Toshiba UC Server supports all Toshiba UC Suite applications on one MAS platform, dramatically decreasing the cost and complexity of deploying multiple applications.
Strata Media Application Server and Integrated Voice Mail Cards Unified Communications • Personal Call Handling – You can define the way your calls are routed by combining the features of schedule-based and caller-based routing of incoming calls, one number access (find me follow me sequential ringing), call screening (announcing the caller name), simultaneous ringing of desk and mobile phones, and the ability to transfer a call back to the office from a cell phone.
Strata Media Application Server and Integrated Voice Mail Cards Unified System Administration eManager® or Network eManager unifies Strata CIX and Stratagy ES System Administration eManager, Toshiba’s system administration tool, unifies the programming of both the Strata CIX telephony features and the Stratagy ES Voice Processing features of the system.
Strata Media Application Server and Integrated Voice Mail Cards Unified System Administration • Instant selection of a group member CIX system added to existing eManager pages. These pages target one CIX system at a time, but the instant selection control allows switching systems without closing the current page and navigating back to the connection page. • The user can apply changes or extend operations to all group member CIX systems at once.
Strata Media Application Server and Integrated Voice Mail Cards All Features to All Users No Matter Where They Are The Strata CIX delivers virtually every feature to every user, regardless of the type of device they are using, whether they are stationary or mobile. • The system supports IP phones, wireless IP telephones, both analog and digital telephones, IP softphones on laptops, PDAs, and tablet PCs (see figure below).
Strata Media Application Server and Integrated Voice Mail Cards All Features to All Users No Matter Where They Are Modify features and create new ones FeatureFlex adaptability and feature customization tools provide a level of next-generation flexibility you have probably only dreamed about. • You can customize the functionality of the system beyond the programmable options provided by the standard system software or administration interface, so your specific needs can be met much better.
Strata Media Application Server and Integrated Voice Mail Cards Do it yourself, or Toshiba can do it for you The best part is that Toshiba’s FeatureFlex adaptability tools are practical and easy to put to work for you. • Toshiba offers customization services if you don’t have anyone on your staff that knows how to use the Tcl script editor tools (an interpretive language like PERL, Visual Basic, etc.), or if you don’t want to hire a contract programmer to do it for you.
Strata Media Application Server and Integrated Voice Mail Cards LVMU1A Voice Mail Card LVMU1A Voice Mail Card System Availability: CIX100, CIX200, CIX670, and CIX1200 The LVMU1A is an integrated voice mail card that installs in a slot (except a processor slot) of the Strata CIX100, CIX200, CIX670 or CIX1200 system. The LVMU1A has a 40 hour storage capacity and a maximum capacity of 8 ports.
Strata Media Application Server and Integrated Voice Mail Cards Port Upgrades Each Strata CIX Release 4.2 or higher processor is equipped with two LVMU port licenses. Additional voice mail ports require FYI licensing. Upgrading the number of voice ports on the LVMU1A is as easy as upgrading the CIX processor (R4.2 MP026 or higher is required). Upgrade licenses (LIC-2 LVMU) are purchased via normal processes and then activated through FYI Licensing.
This page is intentionally left blank.
IPedge Application Server for Strata CIX 9 The IPedge Application Server for Strata CIX integrates three important applications into a single server saving you money rather than buying the applications separately and provides a pathway to full IP Telephony deployment in the future. IPedge Messaging gives you voicemail, unified messaging, and an Android/iPhone client that lets you manage your messages and make and receive calls from your smartphone; enabling your effectiveness when you’re not at your desk.
IPedge Application Server for Strata CIX IPedge App Server Solution Table 21 Basic Specifications IPedge EC App Server IPedge EM App Server IPedge EP App Server Rackmount Rackmount Stand alone or 19” Rackmount 1U; 15” Deep; 19” Wide 1U; 25.6” Deep; 19” Wide 1.75U or 2.362” Height; 15” Deep; 8.12” Wide 1 x Core 2 Quad x 2.6GHz Processor, 4GB DRAM 2 x Quad Core x 2GHz Xeon Processors,12GB DRAM 1 x Atom Dual Core x 1.
IPedge Application Server for Strata CIX Messaging The following is a list of Messaging features. The Messaging features are classified into Basic and Advanced user features. Basic features do not require different licenses. However, Unified Messaging requires an Advanced license. Messaging within IPedge App Server for Strata CIX is categorized into the following feature sets: Automated Attendant, Voice Messaging, Unified Messaging, Networking, Administration, Reporting, and Security.
IPedge Application Server for Strata CIX Messaging Follow-Me Connect Verification The mailbox owner can positively accept the follow-me calls by pressing a key to prevent calls from ending up in cell phone voicemail or other telephone answering devices. Follow-Me Record to Mailbox Allows the mailbox owner to record a conversation that has been answered at the follow-me number. The conversation is saved and sent to the mailbox owner’s voicemail box as a new message.
IPedge Application Server for Strata CIX Fax Format Fax documents sent from the mailbox owner’s desktop may be formatted as PDF, TIF or DCX. Fax Log A web-based report displays the mailbox owner’s outbound faxes. The fax log includes date, time, status of an outbound fax, fax destination, account and billing codes. Fax-on-Demand This component allows incoming callers to access a library of documents and select a specific fax document to be faxed to them.
IPedge Application Server for Strata CIX Messaging Automatic Message Copy Messages can be copied automatically from an originating mailbox to a destination mailbox. Specific types of messages, such as priority or group can be selected for automatic message copy, and the automatic message copy can happen immediately or be assigned to copy only after a preselected amount of time.
IPedge Application Server for Strata CIX Delete from Subscriber’s Mailbox A message may be deleted from another subscriber’s mailbox by the subscriber who sent it, if it has not yet been listened to. Direct Transfer to Voice Mailbox The transferring party can transfer a call directly to a person’s voice mailbox without waiting for the call to forward from the called party’s telephone. The voice mailbox does not need to be associated with an active telephone in the IPedge system.
IPedge Application Server for Strata CIX Messaging Future Delivery A mailbox owner can input a time and date to schedule a message for future delivery. Hospitality Mailbox A hospitality mailbox is a streamlined mailbox that allows guests (users) to retrieve room messages from any phone on or off the property and access voicemail through a web browser. The front desk can also retrieve messages for a guest as well as retrieve messages from the archive for a guest that has already checked out.
IPedge Application Server for Strata CIX Octel® Prompt Emulation In addition to the Messaging telephone user interface, the system includes a prompt set that mimics the Octel’s system. The Octel prompt emulation can be used on a mailbox-by-mailbox basis or system-wide. Park and Page A caller is notified that the called party does not answer and asks if the caller wishes to page the called party. This feature can be set to be used at all times or only during night and/or day mode.
IPedge Application Server for Strata CIX Messaging Return Receipt A message may be marked as return receipt to request confirmation that the recipient received and listened to the message. Review Saved Messages A mailbox owner may listen to messages already moved to the saved folder. Speed Control Allows the mailbox owner to increase and decrease the speed of message play back.
IPedge Application Server for Strata CIX When the caller stops the recording process (by hanging up) the monitoring ends and the mailbox user hears the prompt, “The caller has finished. Good bye.” If more than one caller is leaving a message at the same time, then the mailbox user is able to monitor the last caller. Volume Control Allows a mailbox owner to decrease or increase volume during message playback.
IPedge Application Server for Strata CIX Messaging and fax messages within the email message store without requiring them to have to enter and maintain their email log on credentials within Messaging.
IPedge Application Server for Strata CIX Mailbox Search An administrator can search for specific mailboxes based on mailbox owner’s name, department, class of service, etc. Mailbox Status A real-time report showing all mailboxes in the system that currently contain messages. This report can be displayed on an overhead projector to show mailbox owners their message status when they have no access to a physical phone with a message waiting light.
IPedge Application Server for Strata CIX Messaging Quick Glance Allows the administrator to see a list of all mailboxes with the following information: mailbox, extension, first name, last name, class of service, department, mailbox type, message waiting indicator, transfer mode, email client and call control client. System Backup The system can perform a daily or weekly backup of all system data including messages, greetings and configuration.
IPedge Application Server for Strata CIX Mailbox Usage Daily This report displays mailbox usage information by date. Message by Mailbox This report provides a history of all messages by mailbox. Message Activity This report displays message activity by mailbox. Outbound calls This report provides information on all outbound calls placed by IPedge Messaging. The report includes mailbox number, date, time, result (answered/ unanswered), call duration and number dialed.
IPedge Application Server for Strata CIX Messaging Messaging Survivability The IPedge Messaging application can be licensed and configured with a feature called Direct Cluster Networking (DCN). DCN allows joining the Messaging application of two or more IPedge systems (individually referred to as Nodes) into a cluster. These clusters act in unison to maintain the integrity of the messaging database of the entire network.
IPedge Application Server for Strata CIX Call Manager Call Manager (CM) is a powerful unified communications tool, a PC soft phone designed to enhance productivity for mobile and office users. The Call Manager application runs on a PC with Microsoft® Windows XP, Windows Vista, Windows 8, the Terminal server on Windows Server 2003 ~ Windows Server 2008 R2, or Windows 7 operating systems. There are two levels of IPedge Call Manager: • Call Manager Standard version is free to all users of the IPedge system.
IPedge Application Server for Strata CIX Call Manager Call Manager Advanced Call Manager Advanced provides the following major functions: • Desktop call control from your PC • Customized call handling – CM allows you to place, answer, handle, view, and manage phone calls using your computer screen, keyboard, and mouse. • Outbound dialing from any application • CRM integration with screen pops – CM can easily interface with many popular programs (like Microsoft Outlook, Salesforce CRM, ACT, etc.).
IPedge Application Server for Strata CIX Companion Applications The Call Manager application supports some powerful companion applications. The Companion application tabs are shown below. Contacts (Directory, Presence Viewer and Speed Dial) The Contacts companion application performs three features: Directory, Presence and Speed Dial. The Contacts application provides a powerful set of directory features that allow you to look up and dial IPedge system extensions with a click of the mouse.
IPedge Application Server for Strata CIX Call Manager Chat The Call Manager Chat application enables Call Manager users connected to the IPedge system to interactively have chat conversations. Chat also supports whiteboard and canned messages. This program enables employees in an enterprise to communicate using real time text-based communications. Using Call Manager Chat you can have individual conversations with anyone else on the server with the same feature installed.
IPedge Application Server for Strata CIX Meeting The Meeting application is integrated into the IPedge Application Server for Strata CIX system. Meeting allows participants to dial into a single conference or any combination of conferences. Meeting is web-based (shown below), so it’s easy to set up conferences from anywhere, view conference participation during a call, and share a desktop screen.
IPedge Application Server for Strata CIX Meeting • Outlook Calendar Integration – allows meetings to be easily scheduled and invitations distributed to all participants. • Web-based Reporting – enables managers to have a view into the impact of audio conferences and web collaboration sessions in their business. • Moderator and Participants Codes – adds security and control to who can manage and participate in conferences.
IPedge Application Server for Strata CIX IPedge Component Compatibility The IPedge system supports all types of Toshiba IP and third party provided SIP telephones, it provides the configuration flexibility to build the communications system you need, in addition to the investment protection from re-using devices from other Strata systems. It’s a unified communications environment that supports many types of client devices.
IPedge Application Server for Strata CIX IPedge Component Compatibility Application Capacities Table 23 Enterprise Manager EC App Server EM App Server EP App Server Enterprise Manager Simultaneous Sessions 16 32 4 Web Based Station Admin Simultaneous Sessions 64 128 4 Table 24 Media Server EC App Server Resources Table 25 174 EM App Server 480 EP App Server 22 Meeting EC App Server EM App Server1 EP App Server Audio Channels 24 24 4 Web Sessions 24 24 4 Video Sessions 24 24 4
IPedge Application Server for Strata CIX Part Numbers The IPedge Application Server only requires one license per platform. Table 1 IPedge Application Server for Strata CIX Part Numbers Platform Part Numbers Required Description I-EP-1A IPedge EP server with AC adaptor. Factory equipped with single 250GB hard drive, 4GB RAM, and all the necessary software to support IPedge features. I-APP-EP-DISC IPedge EP Applicatoin Server Discount Bundle.
IPedge Application Server for Strata CIX Part Numbers Table 1 IPedge Application Server for Strata CIX Part Numbers (continued) Platform EM Application Server Part Numbers Required Description I-EM-1A IPedge EM model rack mount server. Factory equipped with two 300GB SAS hard drives in RAID1 configuration, 12GB RAM, dual redundant power supplies, and all the necessary software to support IPedge features. System ships with one 4-post rail kit.
VIPedge Application Service for Strata CIX 10 VIPedge Application Services allow premise based Strata® CIX systems to take advantage of unified messaging and unified communications applications and survivability in the cloud. Strata CIX systems can use cloud based voicemail so that even if their WAN connection is down, calls can still be answered by voicemail and follow their users to their call manager mobile clients on their cell phones.
VIPedge Application Service for Strata CIX VIPedge Application Services offer the following features: • Messaging – Calls that are not answered by a phone on-premise are answered by VIPedge messaging in the cloud. A message can be taken and retrieved by phone, or it can be sent by email. The message waiting indicator on the on-premise phone can let you know when you have a message. Calls can be routed with the follow-me feature to a cell phone or call manager mobile client.
VIPedge Application Service for Strata CIX Strata CIX Networking with VIPedge Multiple CIX and IPedge systems can be networked with VIPedge. • Configurations • Up to 127 IPedge and CIX systems can be networked with one VIPedge system. • On the VIPedge system, one IPedge Net Channel is available for each SIP Trunk configured onto the VIPedge Application Server, including the burst channels. • For FAX analog trunks directly to fax machines are recommended.
This page is intentionally left blank.
11 Features This chapter contains the Strata CIX features. They are presented in alphabetical order to make it easy to locate each feature. System availability below a feature title informs you of the Systems that support the particular feature. Account Codes System Availability: All systems Account Codes are often used for cost allocation of the call or the time the caller was involved on a phone call.
Features Alarm Notification Alarm Notification System Availability: CIX100, CIX200, CIX670, and CIX1200 The Strata CIX can send alarm notifications to a Monitoring PC/Server or send an alarm notification to a telephone. The Strata CIX Network eMonitor software application provides system alarm monitoring functionality, either remotely or locally over TCP/IP. System alarms can be sent to up to 11 unique eMonitor PC consoles IP addresses from Strata CIX SNMP traps.
Features Automatic Call Distribution (ACD) Server Basic ACD Features Advanced Call Routing The optional Call Router enables calls to be routed based upon parameters such as Caller ID, Account Numbers, private lists, time-of-day, day-of-week, day-of-year, and user entered data (account code, etc.). This is an optional feature that can be added to the ACD application.
Features Automatic Callback (ACB) Automatic Callback (ACB) System Availability: All systems When a station user dials a busy station [DN] or outside line access code and receives busy tone, ACB can be activated by pressing an ACB feature Soft Key or by dialing 4. When the busy [DN] or outside line becomes available, the station will be automatically called back and be connected to and ring the originally called station or receive dial tone from an outgoing line.
Features Automatic Release Automatic Release System Availability: All systems The system will automatically release line connections under certain conditions. Automatic Release from Hold When a line is on hold and the held party hangs up, the line is automatically released. Individual loop start CO lines can be programmed to detect disconnect supervision signals from the CO and to respond by releasing the line.
Features Call Forward Call Forward System Availability: All systems Call Forward diverts internal and external calls intended for a Directory Number [DN] to a destination specified for that [DN], under calling conditions specified for that [DN]. Call Forward may be activated from the station that owns the [DN] or remotely from another station or from outside the system from a DISA line. Call Forward may be applied to any [DN] ([PDN], [PhDN], or Pilot [DN]).
Features Call Forward Call Forward Conditions Call Forward (CF) conditions refer to the status of the [DN] that causes a call to forward. Whether using Station or System Call Forward, the CF conditions include: Busy, No Answer, Busy-No Answer, and All Calls (station CF only). Call Forward No Answer times are set individually for each station in Station Call Forward and system wide for all System Call Forward Patterns.
Features Call History Call History System Availability: All systems Incoming calls with Caller ID or ANI information may be optionally recorded into a rolling list for the station where the call is ringing. The call is placed in the list along with the number, name (if provided), time and date of the call, and status of the call (answered, abandoned, or redirected).
Features Call Park Call Park System Availability: All systems Call Park gives any station, regardless of type, a method for holding calls. By parking a call, you are free to make other calls and retrieve the call at a later time or use the paging system to announce a call to be picked up by someone else on the system. Any call can be parked.
Features Call Waiting Call Waiting System Availability: All systems When a station is busy with a call and another call is directed to that station’s busy Line or [DN] button, two short beeps are issued to alert the telephone user of the pending call. Call Waiting works for calls originating from within or outside the system. The length of the Call Waiting beeps is different for internal and external Call Waiting. The different beeps distinguish which type of call is waiting.
Features Caller Identification Caller Identification System Availability: All systems Caller Identification (Caller ID) is the general term for the information provided identifying the originating party of a public network call. The name and telephone number of the calling party displays on the ringing telephone’s LCD. Incoming calls with Caller ID or Automatic Number Identification (ANI) information may be optionally recorded into a rolling list for individual stations.
Features Cancel Button Off-hook Camp On A station caller who dials a busy station or line access code can remain off-hook to be automatically connected when the station or line becomes idle. After dialing a busy [DN] and receiving busy tone, the caller can just remain off-hook and Camp On will be initiated automatically after a predetermined time or the user can dial a 1 and remain off-hook to initiate Camp On immediately.
Features Classes of Service (COS) Classes of Service (COS) System Availability: All systems Classes of Service are the mechanisms for assigning features and services to lines and stations within the system. The Class of Service for a given device, such as a station, is defined using 42 parameters. There are 32 Class of Service patterns available, each pattern can be set up to allow a unique combination of features. Each station and line group can be assigned independently to one of the 32 COS patterns.
Features Continuous DTMF Tone Releasing from Conference Tandem CO Line Connections This feature enables unattended line-to-line connections for the Strata system, freeing the conferencing analog station or voice mail port for other calls and important tasks. When a tandem connection is set up with a [DN] button, the [DN] button will go idle after releasing from the connection. The [DN] can then be used to make or receive calls from the originating digital telephone.
Features Day/Night Mode – Auto Schedule Day/Night Mode – Auto Schedule System Availability: All systems The system has three operating modes that are based on the time-of-day, day-of-the-week, and up to 128 holiday schedules. The operating modes are Day, Day2, and Night. Each mode controls the routing of incoming line calls and settings for station and line Class Of Service restrictions. The system can be programmed to use all three modes, Day/Night mode only, or just the Day mode.
Features Delayed Ringing Delayed Ringing System Availability: All systems If an incoming external or internal [DN] call rings a station [DN] and is unanswered, alternate DPs can be programmed to ring at a later time. A separate delayed ring time can be set for each CO line group. The stations that were ringing initially will continue to ring after the Delayed Ringing begins. This feature is assigned for each line or [DN] button independently for each DP.
Features Direct Inward Dialing (DID) Direct Inward Dialing (DID) System Availability: Strata CIX100, CIX200, CIX670, and CIX1200 This feature allows external callers to dial directly to individual extensions or groups of telephones without intervention by an operator, IVR or auto attendant.
Features Digital Pad Digital Pad System Availability: All systems The Strata system digital pad (decibel loss) is activated for the receiving path of the terminal, external line or resource. The system adjusts for differing transmission levels between internal and external devices. This is very useful for conference calls when external parties have difficulty hearing due to public network loss.
Features Directory Numbers Directory Numbers System Availability: All systems A Directory Number [DN], sometimes called an “extension number,” is the number someone must call to reach a destination within the system. Each [DN] is assigned to a flexible button on a digital telephone or as the main directory number of a standard telephone. To maximize call coverage flexibility any [DN] can appear on multiple telephones.
Features Distinctive Ringing Distinctive Ringing System Availability: All systems Users sometimes need to distinguish the ringing of one button on their phone from another button and sometimes stations in close proximity to one another need to distinguish the calls on one desk from another. Typically, multiple sounds are used to provide this distinction. Distinctive ringing can be assigned to each Line or [DN] button on each telephone.
Features DTMF Receivers DTMF Receivers System Availability: All systems DTMF receivers are used when receiving incoming DNIS DID, Tie or DISA line calls and when originating calls with standard tone-dial telephones. Voice mail systems also require DTMF receivers for a number of VM features, even if using SMDI or Toshiba Proprietary VM integration. Four circuits are automatically active with the initial basic processor.
Features Enhanced E911 Enhanced E911 System Availability: All systems Enhanced 911 calling means the routing of a call to the appropriate Public Safety Answering Position (PSAP) accompanied by Caller Emergency Services Identifier (CESID). The CESID identifies the location to which emergency services are to be sent. The Strata CIX can use two types of trunks to deliver E911 calls: ISDN Primary Rate Interface and CAMA (Centralized Automatic Message Accounting) trunks.
Features Flexible Line Ringing Flexible Line Ringing System Availability: All systems CO line ringing can be assigned to ring a specified [DN] on a station, a [DN] appearing on multiple stations, a Pilot [DN], a direct appearance of the CO line, a Pooled appearance of CO lines, or Group CO line appearance. These assignments direct the ringing of the incoming call based upon the three Day/Night Modes of operation and offer immediate and two delayed ringing parameters.
Features Hold Hold System Availability: All systems There are several variations of Hold: Automatic Hold This option enables a user to place a CO Line or [DN] call on Hold by pressing another CO Line or [DN] button. The user can then alternate between the new and the old call by pressing the desired Line or [DN]. If this feature is not activated, users must press Hold before accessing another line and switching between calls.
Features Hot Desk Hot Desk System Availability: All systems Important! Hot Desk is a FeatureFlex application and is available on a CIX system connected to the MAS. Hot Desk can be used on Digital telephones only. Hot Desk enables a telephone user to walk up to any telephone on the CIX system and register their extension to that telephone, along with all of its associated features/buttons. When use of the shared telephone is no longer required, it is recommended that the user log out.
Features Hotline Service Hot Desk Requirements Shared telephones must be digital telephones. IP telephones are not supported by this FeatureFlex application. A basic port license and a digital station card are required for each physical telephone which will be used for the Hot Desk application. An additional basic port license is required for each user who will be logging into a desk phone and using the Hot Desk Feature.
Features IP Telephony IP Telephony Data Network Assessment for Voice Traffic System Availability: All systems Voice over Internet Protocol (VoIP) can be affected by numerous factors related to network structure and design. To prevent delays, jitter and voice data packet loss, and achieve optimum VoIP traffic performance, your network must be designed or redesigned for voice traffic with priority over data.
Features IP Telephony The MIPU / LIPU / LIPS / GIPU and GIPH supports all “IP” functionality in the Strata CIX. This includes the following: • Multiple protocols supported: • MEGACO+ delivers a consistent user interface over all Toshiba IP endpoint devices, except SIP telephones. Toshiba has enabled the MEGACO protocol for call control to provide more stimulus/response capabilities that allows all the feature functionality of digital desktop telephones to be supported on IP telephones.
Features IP Telephony Miscellaneous • The MIPU / LIPU / GIPU / GIPH supports both G.711 and G.729A standard codec compressions simultaneously. The type of compression used is set independently for each telephone in system programming. • With the MIPU / LIPU/ GIPU / GIPH, the IP telephone works with DSL and cable routers. The MIPU / LIPU / GIPU / GIPH operates on the network at 100 Mbps and can be connected to a fast switch router, LAN, WAN, etc.
Features IP Telephony Network Address Translation (NAT) The Strata CIX supports the use of IP telephones that are behind NAT firewalls. NAT allows multiple devices, such as personal computers and IP telephones to share a single public IP address. This is very common in home and small office broadband networks. A Strata CIX in the main office is able to support IP telephones at remote offices that are behind broadband routers and not connected by VPN – something not supported by some VoIP vendors.
Features IP Telephony LIPU 1 LIPU 2 or or GIPH GIPH Public IP Addresses Same IP Addresses Firewall with NAT Main Office Remote Office NAT Public Internet on both sides of router LIPU 3 or GIPH Public IP Address Registered to LIPU 3 Private IP Addresses Private IP Addresses LAN MAS Registered to LIPU 1 Registered to LIPU 2 NAT Registered to LIPU 1 or GIPH Registered to LIPU 2 or GIPH Remote Stations Figure 23 IP Telephony Configurations Using NAT Routers Strata CIX General Description 08/
Features IP Telephony IP User Mobility IP User Mobility is a set of features designed to give the user more flexibility in where they use their IP phone. IP User Mobility consists of three major features that allows the user to be mobile. • Enables the user to log-off and log into any SoftIPT or IPT phone without having to make any configuration changes. This is similar to “Hot Desking” where the user can go to any existing IP phone and use his or her corporate directory number (DN) to log in.
Features IP Telephony IPT Anywhere System Availability: All systems IPT Anywhere enables you to connect IP telephones remotely through the Internet and use all Strata CIX telephone features. IPT remote connections can be set with or without the use of Virtual Private Network (VPN). VPN connections provide increased security and are recommended for permanent type IPT remote connections. When moving IPT telephones frequently to different locations (hotels, conferences, etc.
Features IP Telephony Quality of Service (QoS) and Bandwidth System Availability: All systems In any telephone system, deploying many IP telephones on a data LAN can have some unexpected pitfalls if the network does not have the bandwidth and speed required to handle VoIP traffic. To prevent delay, jitter, and data loss for VoIP traffic and retain the performance of your other business-critical network applications a Network Voice Readiness Assessment must be completed before installing VoIP.
Features IP Telephony Analog CO Line Interface Compatibility To provide optimum voice quality of IP telephones and Strata Net IP networks on Strata CIX systems, there are some compatibility requirements that must be followed when using analog CO line cards in the system. • Toshiba highly recommends only using RCOU3A, RCOS3A, BCOCIU1A, BCOCIS1A, REMU2A (two-wire/four-wire), REMU1A (four-wire), RDDU2A, and RGLU3A analog CO line interfaces in IP phone and Strata Net IP applications.
Features IP Telephony Toshiba SoftIPT IP Telephone System Availability: All systems The Toshiba SoftIPTTM is an IP telephony client that works with a wired or wireless (Wi-Fi) tablet, laptop or desktop PC, and PDA. The Toshiba SoftIPT integrates the power of a PC with all of the features available on a IPT3000-series telephone, except background music.
Features IP Telephony With Microsoft Outlook, you can create a directory for the SoftIPT. Once a directory is created, the user can click on a name in the directory to automatically dial their number (see Figure 27). Figure 27 Example of SoftIPT Directory The SoftIPT can be connected to the Strata CIX system several different ways: • Intranet – A wired or wireless PC can connect to the office LAN that connects to an IP telephone that connects to a MIPU / LIPU / GIPU / GIPH in the Strata CIX.
Features Private Networking Over IP to the Strata CIX Private Networking Over IP to the Strata CIX System Availability: Strata CIX Systems Strata Net CIX multi-system networking can be implemented over an IP network using Strata CIX systems with MIPU / LIPU / GIPU / GIPH IP interface circuit cards. This feature offers the same connection service as ISDN dedicated lines with the Strata Net protocol on the public network.
Features Private Networking Over IP to the IPedge System Private Networking Over IP to the IPedge System System Availability: Strata CIX systems to IPedge systems Strata Net CIX multi-system networking can be implemented over an IP network using Strata CIX systems with MIPU / GIPU IP interface circuit cards. The Strata CIX can Strata Net to an IPedge with IPedge Net.
Features Private Networking Over IP to the VIPedge Private Networking Over IP to the VIPedge System Availability: Strata CIX systems to VIPedge systems Strata Net CIX multi-system networking can be implemented over an IP network using Strata CIX systems with MIPU / GIPU IP interface circuit cards to VIPedge. This feature offers the same connection service as ISDN dedicated lines with the Strata Net protocol on the public network.
Features SIP Trunking SIP Trunking SIP Trunking allows the CIX to get PRI like services from an Internet Telephony Service Provider using Session Initiation Protocol. Toshiba implements SIP trunking using the MIPU/GIPU card. The MIPU/GIPU is designed from the ground up as a VoIP card able to support IP stations, Strata Net IP, and SIP trunking.
Features Integrated Services Digital Network (ISDN) Integrated Services Digital Network (ISDN) System Availability: All systems ISDN is a set of integrated telecommunications services, available over the public telecommunications networks.
Features Line Buttons Line Buttons Telephone buttons that are used for making and receiving outside calls are referred to as Line (or CO Line) buttons. (For information on various [DN] buttons, refer to “Directory Numbers” on page 143.
Features Message Waiting Message Waiting System Availability: All systems Any station and most voice mail devices can turn on a message waiting indicator for a designated digital or standard telephone station. LED Indication Message waiting lights can be activated when a voice mail message has been left, or they can be turned on by a calling station. The station user can retrieve messages by pressing the button next to the message waiting light or by dialing an access code from a standard telephone.
Features Off-Hook Call Announce (OCA) Off-Hook Call Announce (OCA) System Availability: All systems Station users may announce a call when the station they call is busy talking with the handset offhook. The announcement is only audible to the telephone user receiving the OCA call, not to the other party in the original conversation. Two different methods of operation are provided – handset or speaker OCA. With handset OCA, the OCA caller’s announcement comes in on the telephone handset.
Features Override Override System Availability: All systems Call Forward Override Stations with this feature will not forward when they call stations that have System or Station Call Forward activated. This applies when using the telephone dial pad or [DSS] button to make a call. It also applies to [DSS] buttons on DSS consoles or add-on modules associated with the Call Forward Overriding telephone.
Features Paging Paging System Availability: All systems The Strata CIX has a paging interface that supports a Toshiba External Speaker (BESCB) or a customer-supplied amplifiers and speakers for Paging, Night Ringing over Page, and BGM applications. Users can access any of the Paging options by dialing access codes or by using a programmed One Touch button. Telephone Group Paging Paging is activated from an extension by specifying a Paging Group.
Features Power Failure Protection Power Failure Protection System Availability: All systems The Strata CIX has important optional capabilities that keep the system operating when commercial AC power is interrupted. Power Failure Transfer Some Strata CIX systems can immediately switch loop start analog CO lines directly to dedicated standard telephones (customer-provided 2500- or 500-type) for incoming and outgoing calls in the case of a commercial AC power failure.
Features Repeat Last Number Dialed Repeat Last Number Dialed System Availability: All systems This feature enables a digital station to automatically redial the last number dialed from their station by selecting an outgoing line and pressing the Redial button or by dialing an access code. Digital key telephones have a fixed Redial button for automatic redialing of the last number dialed.
Features Speed Dial Speed Dial System Availability: All systems This feature, sometimes known as automatic dialing or one-touch dialing, enables the customer to assign dialing codes to telephone numbers that are frequently called. Strata CIX offers three forms of Speed Dial: System Speed Dial (up to 800 max. per system), Station Speed Dial (100 max. per station), and One Touch buttons. Station Speed Dial numbers and One Touch buttons are unique for each station and cannot be used by other stations.
Features Station Message Detail Recording (SMDR) Serial Hunting In this type of hunt group, calls hunt [DNs] in a series from first to last in a specific order. When any [DN] in the series is called, the system will ring the first idle [DN] in the series, starting with the called [DN], hunting to the last [DN] in the series. As an option, this type of hunt group can have a unique Pilot [DN] assigned to it.
Features Call Manager Call Manager The Call Manager (CM) is a powerful unified communications tool that provides the following and much more: • Desktop call control from your PC • Customized call handling • Outbound dialing from any application • CRM integration with screen pops • Presence Viewer to display the status of other users • Instant Messaging / Chat The Call Manager is built from the ground up using .Net Framework 3.5 and modeled against the Microsoft Fluent Ribbon design.
Features Microsoft® Lync® Integration Microsoft® Lync® Integration Toshiba has a plugin that is installed on a customer’s PC to integrate with the Microsoft Lync client. This eliminates the complex server configuration that is required for server integration. This integration enables customers who adopt Lync as the Instant Messaging/Presence application to integrate with the Strata CIX system telephone features.
Features Strata Net Multi-system Networking Strata Net Multi-system Networking System Availability: All systems Strata Net is a private networking application based on QSIG, an international standard for interconnecting PBXs. Strata Net delivers a rich set of calling features across multiple CIX systems throughout the enterprise. Users benefit from transparent dialing and simple feature operation.
Features Strata Net Multi-system Networking Alternate Routing System Availability: All systems Each Strata CIX can be programmed for thousands of routing patterns for Strata Net alone. This allows the creation of networks in which calls can be automatically re-routed around network disruptions. Centralized facilities and features can continue to work and users will be unaware of problems while they are being repaired.
Features Survivability Network SMDR System Availability: All systems Distributed Network SMDR for Systems in a Strata Net Network An external Strata Net call will generate a call record at the terminating node for that call. Transit nodes will not generate records. The records can be stored in customer-supplied external buffers at each node. Third-party polling call accounting software can gather and organize the data from multiple nodes.
Features System Fault Finding and Diagnostics System Fault Finding and Diagnostics System Availability: All systems The Strata CIX can detect problems in the system. These conditions can be detected, alerted, logged, and traced. Strata CIX includes many useful diagnostic tools. Alarm Indication of System Faults Visual Alarms are presented to CIX eManager. Secure Digital Card This is a flash memory card that is commercially available in retail stores.
Features Transfer Manual Test The maintenance technician can perform certain test functions using eManager to determine proper operation of the system. Backup and Restore The customer database can be backed up and restored using the SD flash memory card. The customer database is a file that can be stored on a SD card, transferred to the PC hard drive, emailed, etc. The backup and restore functions can be performed locally or remotely.
Features Tenant Services Transfer (Screened) The transferring party can talk privately with the receiving party before connecting the party to be transferred. While that conversation is going on, the transferred party is on Consultation Hold listening to Music-on-hold. When the receiving party agrees to accept the call, the transferring party can use the switch hook or feature button to include the original party in the conversation.
Features Unified Communications Traffic Reports New traffic reports include outgoing and incoming trunk group usage, “all circuits busy” reporting DTMF and conference circuits. The reports are stored on the processor’s Secure Digital (SD) or Smart Media flash memory card locally, and reports can also be sent to a remote device over a TCP/IP or RS-232 connection. Traffic reporting is set up based on day of week and time of day.
Features Uniform Call Distribution Interaction with Other Features Call Forward, System Call Forward UCD calls do not forward per the station’s call forward assignments. Calls routed directly to the agent’s station, not through the UCD pilot, will forward when System Call Forward is set. Do Not Disturb If DND is activated while the call is ringing the agent, the ringing tone is stopped. However, queuing or overflow is not executed.
Features User Programming Mode Intercept If UCD is assigned as the intercept position, the call terminates to UCD agent according to the hunting rule even if the agent is not logged in. Phantom DN If the phantom DN is assigned to the UCD group, Login/Logout and DND are controlled by the owner of the phantom DN. When the owner logs in, the call can be terminated at phantom DN. If this DN appears on multiple phones, it will ring all phones.
Features VLAN Tagging VLAN Tagging System Availability: All systems The MIPU / LIPU / LIPS and GIPU / GIPH and IP5000-series/IPT2000-series phones support 802.1Q Virtual Local Area Network (VLAN) technologies.
Features Voice Mail Integration Voice Mail Integration System Availability: All systems The CIX670 and CIX1200 supports Dual-tone Multi-frequency (DTMF) integration, Simplified Message Desk Interface (SMDI) integration, and Toshiba Proprietary integration. DTMF Integration DTMF integration uses DTMF strings to pass and interpret information between the Strata CIX and a voice mail system. DTMF integration can be used with any compatible voice mail system. It does not require optional hardware interface.
Features Volume Control Direct Transfer to Voice Mailbox The transferring party can transfer a call directly to a person’s voice mailbox without waiting for the call to forward from the called party’s telephone. The voice mailbox does not need to be associated with an active telephone in the Strata CIX. Direct transfer to voice mail (VM) can be performed to a centralized VM system connected to a network node other than the user’s node.
This page is left intentionally blank.
Appendix – Specifications This appendix includes detailed information on the items listed below. The sections in this appendix apply to the Strata CIX1200, CIX670, CIX200 and CIX100, unless otherwise stated. Refer to page 13 for CIX40 requirements.
Appendix – Specifications Power Considerations Power Considerations CIX40 Table 30 CIX40 Electrical Characteristics CIX40 Primary Power Input AC (Power Supply Specification) AC frequency Power AC input current 120~240VAC 50/60 Hz CIX40 - 100 watts maximum 1.3A maximum (100 VAC) Power Input DC 15V use the factory-shipped AC adapter Power Converter DC voltage output specification -24VDC (-26.3 ~ -28.3VDC) +5VDC (+4.5 ~ +5.
Appendix – Specifications Power Considerations CIX670 and CIX1200 The power supply in each CIX670 and CIX1200 Base and Expansion Cabinet furnishes power to all of the stations and some of the interface peripherals (see Table 33). The primary AC power can be 120VAC, 208VAC or 240VAC. Systems containing six or seven cabinets require 208VAC or 240VAC. See page 13 for CIX40 requirements.
Appendix – Specifications Reserve Power Reserve Power Two or four customer-supplied 12VDC reserve batteries (80 ampere-hours max.) can be connected to either system to maintain normal operation during a power failure (see Tables 35~39). The batteries are kept in a highly-charged state by the power supply’s battery charger and must be connected when the system is operating normally.
Appendix – Specifications Reserve Power Table 39 CIX670 and CIX1200 Typical Reserve Power Duration Estimates1 Number of Cabinets 1 2 3 4 5 6 7 Estimated operation time Two-battery configuration 12.0 hr. 6.0 hr. 4.0 hr. 3.0 hr. 2.5 hr. 2.0 hr. 1.8 hr. Estimated operation time Four-battery configuration 24.0 hr. 12.0 hr. 8.0 hr. 6.0 hr. 5.0 hr. 4.0 hr. 3.5 hr. 4.6 amps. 8.7 amps. 12.8 amps. 16.9 amps. 21.0 amps. 25.1 amps. 29.2 amps. DC Current Drain (-24VDC) 1.
Appendix – Specifications Strata CIX Component Compatibility Strata CIX Component Compatibility Because the Strata CIX supports all types of Toshiba IP and digital telephones, it provides the configuration flexibility to build the communications system you need, in addition to the investment protection from re-using devices from other Strata systems. That’s why the Strata CIX is much more than just an IP system. It’s a unified communications environment that supports many types of client devices.
Appendix – Specifications Strata CIX Component Compatibility Table 41 Component Compatibility (continued) BDKU BWDKU1A BDKS PDKU2 (DKT2000-series phones only) RDSU, RSTS (DKT2000-series only) GCDU IP Telephone Interface BIPU-M2A, BIPU-M1A3 MIPU / LIPU / LIPS CO Line Interface BVPU RCIU/RCIS RCMU/RCMS RCOU/RCOS4 BCOCIU / BCOCIS (Requires R4.1 software) RDDU RDTU2, 3 REMU RGLU2, RGLU3 GCDU GCOCIU ISDN Interface BPTU1, RPTU2, RPTU Remote Exp. Cab.
Appendix – Specifications Strata CIX Component Compatibility Table 41 Component Compatibility (continued) Voice Mail Stratagy ES Standalone Models Stratagy iES32 and iES16 LVMU1A GVPH1A Attendant Consoles Strata CIX IP Attendant Console (Requires MIPU/LIPU/LIPS/GIPU/GIPH) Strata CIX Digital Attendant Console (Digital Telephone Port connection) Maximum Capacities KSU Cabinets (base plus expansion) Base Cabinet PCB Slots Expansion Cabinet PCB Slots Total System PCB Slots Trunk/Station/Voice mail Ports Trun
Appendix – Specifications Strata CIX Component Compatibility Table 41 Component Compatibility (continued) Power Strip CIX40 CIX100 CIX200 CIX670 CIX1200 RPSB2 (120VAC power strip) NC NC NC X X BPSB240 (240VAC power strip) NC NC NC X X Battery Cable CIX40 CIX100 CIX200 CIX670 CIX1200 PBTC-3M NC NC NC X X BBTC1A-2.0M NC NC NC X X ABTC-3M NC X NC NC NC Battery Charger CIX40 CIX100 CIX200 CIX670 CIX1200 ABCS1 NC X NC Built-in Built-in HPFB-612 X NC NC NC NC X= Compatible NC = Not Compatible 1.
Appendix – Specifications Public Network Requirements Public Network Requirements The Circuit Card requirements for connecting to the public network are shown in Table 42.
Appendix – Specifications Public Network Requirements 6. When ordering DS-1/T1 circuits, six items must be specified: The number of channels per T1 circuit, fractional increments are normally 8, 12, or 16 channels, full service is 24 channels. Unused channels must be bit-stuffed. CO line types assigned to each channel: Loop Start, Ground Start, Tie (Wink or Immediate Start), DID (Wink or Immediate). Frame Format Type: Super Frame (SF) or Extended Super Frame (ESF).
Appendix – Specifications Station Loop Lengths Station Loop Lengths In a single site installation, the Base and optional Expansion cabinets must be placed within the allowed maximum distance of each other as designated by Table 43. Table 43 Station Loop Lengths1 Maximum line length (24 AWG) Mode 1 Pair2 2 Pair (Not Available for CIX40 or BDKS) 1 Pair plus external power 3 1000 ft. (303m) 1000 ft.
Appendix – Specifications Standard Telephone Ringer Specifications Standard Telephone Ringer Specifications Specifications for standard telephone ringers appear in Table 44. Table 44 Standard Telephone Ringer Specifications Interface Card Ring Voltage Ring Capacity RSTU3: 3.0 ringers per circuit RSTU3 or RDSU RDSU: 1.
Appendix – Specifications Standard Telephone Interface Options Standard Telephone Interface Options The table below summarizes the standard telephone interface cards and their capacities and capabilities. Table 45 Standard Telephone Interface Options Message Waiting Off-Hook Audible Alert (stutter dial tone) Off-Premise Station support (R48S card) 8 Yes Yes Yes No Yes 8 Yes Yes Yes Yes Yes R3.
Appendix – Specifications Station Dimensions Station Dimensions Dimensions for the 3000-series, IPT telephones and related equipment are listed in Table 47.
Appendix – Specifications IP Telephone Power Consumption IP Telephone Power Consumption The power consumption for the IP5000-series telephones and the Add-on modules is shown in Table 48. Use this information to calculate the Power over Ethernet (PoE) requirements and UPS capacity. Table 48 IP Telephone and Add-On Module Power Consumption Telephone Model 1 Option Current (A) 2 Typical (Watts) 3 Typical Current (A) 4 IEEE802.3af PD Class Model Qty Power Rating (Watts) IP5122-SD none -- 7.4 0.
Appendix – Specifications System Tones System Tones Tones which can be heard from speaker or handset are described in Table 49. Table 49 Call Progress Tones Tone Name Conditions Ringing Cadence Prime Dial Tone Prompting to dial [DN] or access code or to press a feature button or to dial 9 + number. Secondary Dial Tone (optional) Prompting to dial [DN] or access code or to press a feature button, with someone on Consultation Hold.
Appendix – Specifications System Tones Ring tones are described, along with their cadences in Table 50. Due to the limitation in the tone generation algorithm, the listed tone duration is slightly different from the actual one. Table 50 Ring Tones Tone Name Description Ringing Cadence Internal/External Ring 1 500 Hz 1 sec. On, 3 sec. Off, repeat Internal/External Ring 2 1300 Hz 1 sec. On, 1 sec. Off, repeat Internal/External Ring 11 500/640 Hz 1 sec. On, 3 sec.
Appendix – Specifications System Tones Other types of tones that do not fit in the previous categories are listed in Table 51. Table 51 Administration/Programming Tones Tone Name Description Ringing Cadence Confirmation Tone During user programming or administration mode, indicates the acceptance of input. 2 kHz two bursts of 0.125 sec. apart 0.125 sec. Denial Tone During user programming or administration mode, indicates the denial of input. 2 kHz 0.75 sec. On.
Appendix – Specifications Strata Net IP and IPT Bandwidth Requirements Strata Net IP and IPT Bandwidth Requirements The amount of bandwidth required for communications over a particular IP network segment depends on the number of voice channels supported, the anticipated call setup traffic, and how much other data network traffic is present.
Appendix – Specifications Strata Net IP and IPT Bandwidth Requirements When sharing voice and data on the same network segment, the data will cause some jitter in voice communications, especially on slower segments. Table 53 shows calculations of the amount of jitter assuming a worst case data packet size of 1500 bytes (Maximum Transmission Unit (MTU) = 1500) based on a segment’s bandwidth. This also requires that the routers connecting the segment through the WAN support Diffserv.
Appendix – Specifications Strata CIX Software License Requirements Strata CIX Software License Requirements Table 56 describes the content and use for each Strata CIX license.
Appendix – Specifications Strata CIX Software License Requirements New License Description Comments (continued) Required to activate ACD support in a Strata CIX system. (This license is included with ACD turnkey packages and software packages.) LIC-ACD1 CIX ACD Server License LIC-SOFTIPT One required for each SoftIPT application interfaced License for one SoftIPT to the Strata CIX. One MIPU / LIPU or LIPS or BIPUuser on Strata CIX. M port is required for each SoftIPT.
Appendix – Specifications Strata CIX Software License Requirements Table 57 Type and Number of Licenses Required by Feature IP Interface Card IPT-1020 IPT-2010-SD/2020-SD SoftIPT MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/S MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/S GIPU/ GIPH MIPU / LIPU/ SGIPU/ GIPH MIPU / LIPU/ SGIPU/ GIPH MIPU / LIPU/ SGIPU/ GIPH BIPU-M BIPU-M BIPU-M Strata Net IP BIPU-Q Each Trunk N/A Each Port N/A Each Console
Appendix – Specifications Capacities 1. 2. 3. 4. 5. 6. 7. 8. LIC-4 BASIC (Not required on CIX40, but is required on all other CIX systems). LIC100 STRATA N; LIC200 STRATA N; or LIC670 STRATA N; Not required on CIX40 LIC-CIX-STRN-CH (not required when using LICxxx-STRATA N system license). LIC-SOFTIPT LIC-CIX-IP PORT Not required when using LIC-CIX-STRN-CH for Strata Net See Table 56 on page 212 for LIC-1 DP5022SDM license information.
Appendix – Specifications Capacities Table 59 Station/Peripherals System Capacities for Strata CIX40, CIX100 and CIX200 (continued) Stations DSS consoles (DSS) Off-premise stations CIX40 CIX100 Base & Expansion CIX200 Base and Expansion 3 per system 3 per system 5 per system 3 per station 3 per station 5 per station 2 BPCI used for TAPI only: per cabinet1 Total Stations (Digital/Analog) Standard stations8 DTMF Receivers9 Calls existing at the same time 6 56 58 167 35 48 Base Cabinet 54
Appendix – Specifications Capacities Table 61 Digital and IP Telephone Station Buttons for Strata CIX40, CIX100 and CIX200 CIX40 CIX100 Base & Expansion CIX200 Base and Expansion Call Forward, Personal CF Buttons 24 72 160 Caller ID (CLID) button (DP or IPT only) 24 72 160 Station Buttons per System 1 CO Line Buttons 6 64 56 N/A 64 96 32 32 50 N/A, 32 64 96 Group CO Line Buttons2 2 Pooled CO Line Buttons CO Group and Pooled Line Buttons 2 Door Unlock Buttons 24 32 64 3200
Appendix – Specifications Capacities Table 62 System Feature Capacities for Strata CIX40, CIX100 and CIX200 (continued) CIX40 CIX100 Base & Expansion CIX200 Base and Expansion Conference Circuits 64 64 64 Conferencing (three-parties simultaneously)2 20 20 20 simultaneously)2 8 8 8 6 lines max. 8 stations max. 6 lines max. 8 stations max. 6 lines max. 8 stations max.
Appendix – Specifications Capacities 1. SMDI and SMDR may require BSIS serial port or LAN interface. 2. Conference circuits are used dynamically, so the maximum number of simultaneous conferences is affected by the number of conference members in each conference. The total number of members in simultaneous conferences cannot exceed the total number of conference circuits. Each conference can have up to eight members. Two CO line connections do not require a conference circuit. 3. N/A means Not Available 4.
Appendix – Specifications Capacities Table 64 Strata CIX1200 and CIX670 Station/Peripherals System Capacities CIX670 Expanded Processor BCTU + BEXU CIX670 Basic Processor BCTU 152 552 152 72 (Base) 80 (Exp) 72 (Base) 80 (Exp) 72 (Base) 80 (Exp) 72 (Base) 80 (Exp) 80 (Base) 80 (Exp) 1000 System 80 (Base) 80 (Exp) 560 System 80 (Base) 80 (Exp) 160 System 80 (Base) 80 (Exp) 560 System 80 (Base) 80 (Exp) 160 System 55 DPs with 1 ADM 55 DPs with 1 ADM 57 DPs with 1 ADM 43 DPs with 2 ADMs 43 D
Appendix – Specifications Capacities Table 65 Strata CIX1200 and CIX670 Line Capacities and Universal Circuit Card Slots CIX670 Expanded Processor BCTU + BEXU CIX670 Basic Processor BCTU 96 264 96 264 72 264 72 440 264 72 264 72 440 264 72 264 72 CIX1200 EXP. B CIX1200 EXP.
Appendix – Specifications Capacities Table 66 Strata CIX1200 and CIX670 Digital and IP Telephone Station Buttons Station Buttons per System Line and DN Buttons in use at the same time CIX1200 BASIC CIX1200 EXP. B CIX1200 EXP.
Appendix – Specifications Capacities Table 67 Strata CIX1200 and CIX670 System Feature Capacities (continued) CIX1200 EXP. B HEXBU CIX1200 EXP.
Appendix – Specifications Capacities Table 67 Strata CIX1200 and CIX670 System Feature Capacities (continued) Features CIX1200 EXP. B HEXBU CIX1200 EXP.
Appendix – Specifications Capacities Device Monitor Capacities for Strata CIX Systems Applications including Strata ACD, SCM, Tracer, Taske, VCS, FeatureFlex, and System TAPI send requests to the Strata CIX system to monitor the status of the telephones using the respective applications. These requests are sent over the CSTA ethernet link connecting the application and the Strata CIX system.
This page is intentionally left blank.
Index A abandoned call numbers, 217, 222 account codes, 125 ACD basic features, 127 enhanced features, 127 server, 17, 27, 30, 126 ACT, 112 ACTU3A, 16 ACTU3A-S, 16 add-on modules, 125 capacities, 215 ADKU, 35, 196 ADM limits, 14 administration, 106 advisory messages, 125 alarm notification, 126 alternate answer point, 126 AMDS (modem), 17, 27, 30 analog hold, 148 ANI, 217, 222 ASTU, 36 attendant centralized, 179 console, 17, 27, 30, 61 automated attendant, 97 automatic busy redial, 126 call distribution (A
Index D~E called number display, 48, 59 caller ID, 135, 217, 222 interface unit, 37 caller identification, 100 CAMA trunk, 37 cancel button, 136 capacities, 217, 221 centrex, 136 CIX attendant console, 17, 27, 30, 61, 215 CIX200 base cabinet, 19 expansion cabinet, 19 Extender Cards, 24 CIX40 smartmedia, 6 class of service override, 170 CNIS, 217, 222 CO lines capacities, 216, 221 groups, 217, 222, 223 tandem, 138 codec, 58, 100 compatibility IP hardware, 159 computer telephony integration (CTI), 137 confer
Index F~M F J fault finding, 181 fax, 98 feature prompting with soft keys, 145 FeatureFlex, 89 flash button, 146 flash memory, 6, 16, 26, 29 flexible buttons, 186 functional block diagram, 12, 40 join button, 137 G G.711 and G.
Index N~R automated attendant, 97 voice, 99 microphone external, 168 Microsoft, 111 Outlook, 112 Windows ’98, 111 Windows 2000, 111 Windows NT 4.
Index S~W routing patterns, 179 RPTU2, 38 RRCU, 34, 38 S security, 110 simplified message desk interface (SMDI) see SMDI SIP trunking, 37, 152, 153, 165, 212, 216, 221 smartmedia, 6, 16, 26, 29, 181 SMDI, 6, 17, 27, 30, 188 SMDR, 6, 17, 27, 30, 175, 178, 180 soft keys, 104 softIPT phone, 160 speaker OCA stations, 218, 223 off-hook call announce, 49 speed dial, 174, 218, 224 split/join/drop, 137 standard telephone, 216 station automatic release, 129 buttons, 217, 221 dimensions, 205 hunt groups, 218 huntin
This is the last page of the document.
