Owner`s manual

AccessLine Communications

Owner’s Manual AccessLine 8-23-11

The green phone icon with the raised handset

indicates that you are connected to another phone

The gray phone icon indicates that you are pre-

dialing a phone number or extension. You must

press the green key in order to place the call.

The yellow phone icon indicates that a call is on

hold

The red phone icon indicates that you have

disconnected.

The green phone icon with a second yellow

handset indicates that you are on one call

with another call on hold

Placing a Call on Hold

You can place an active external call on hold if required. When a

call is on hold, the “Call held” message displays at the top of the

phone‟s screen and the active call icon turns yellow. The caller on

hold hears music playing until reconnected as an active call.

To place a call on hold, do the following.

1. During an active call, press the Options softkey.

2. Select “Hold Call” and press OK .

3. Press the Back softkey or the Red key to return to

the call.

Receiving a Second Call

While on an active call you may receive a second call on the same

phone. You will be alerted to the second incoming call by a tone and

will see the Caller ID information displayed on the screen.

To answer a second call, do the following.

1. Press the Green key.

2. This will place the original caller on hold and connect you to

the second caller

Swapping Calls

While on an active call with a call on hold you can swap calls,

switching which call is on hold.

To make the call on hold active and leave the active call on hold do

the following.

1. Press the Options softkey.