Owner`s manual

AccessLine Communications

Owner’s Manual AccessLine 8-23-11

3. Once you have done this, the soft key will say “Line 1”.

Press the softkey again to place the new party on hold and

at the same time return to the first party.

Method 2

1. Press the Line 2 soft key. This will place your caller on hold

2. Dial the phone number or 3-digit extension number. You

will be connected to that party

3. You may switch between calls by using the Line1/2 soft key

using the resume soft key to connect to that call

Note

If a number on an incoming call matches a number in the system

speed dial list, the name in the list will be displayed.

Call Hold

To place a call on hold

When you place a call on hold, the caller will be presented with the

standard phone system hold music.

1. While on the call press the Hold key or select the

“hold’ soft key the display. When an external call is placed

on hold, the caller is presented with hold music.

2. To retrieve the call, press the Hold key or the soft key under

the RESUME display.

Note

If an extension has two calls on hold, use the up or down arrow

keys to select the line then press the “resume” soft key to connect

to that party.

Call Transfer

To Transfer a call

You can transfer calls from your Desk Phone to another Desk

Phone in your office or to any other phone number outside your

office. For example, if you receive a call from a coworker in the

office, you can transfer that call to another coworker in the office or

on his cellular phone outside the office. You can make both

supervised and unsupervised call transfers. A supervised call

transfer is when you wait until the other party answers and you tell

them you want to transfer a call to them. An unsupervised call

transfer is when you just transfer the call without waiting to tell the

other party you want to transfer a call to them.