Owner`s manual

AccessLine Communications

Owner’s Manual AccessLine 8-23-11

2. Dial the extension number

Note

You do NOT need to dial 9 to make a phone call.

Handling Multiple Calls

You can make or receive two simultaneous phone calls on your

Desk Phone. These can be two different phone calls or the calls can

be joined in a conference. If you are on a call and have another call

on hold, or you are on a conference with two callers, the third call

will be sent to your voicemail box.

Answering a second call

If you are on a call and another call comes in to your phone you will

hear a tone from the phone and see the word “calling” on the top

line of the display. The Line 2 soft key will flash in the lower right of

the LCD display. There are two ways to answer the second call:

Method 1

1. Place the first call on hold AND at the same time answer

the second call by pressing the button associated with the

Line 2 softkey

2. Once you have done this, the soft key will say “Line 1”.

Press the softkey again to place the second caller on hold

and at the same time return to the first caller.

Method 2

1. Place the first call on hold by using the hold key or use the

hold soft key below the display

2. Press the down arrow to view the second call on the

display screen. The phone will begin ringing

3. Answer the call by using the answer soft key or by picking

up the handset

4. You may switch between calls by using the up and down

arrows and using the resume soft key to connect to that call

Placing a second call

While on a call, you may place that call on hold and make s second

call. There are two ways to place a second call:

Method 1

1. Place the first call on hold AND at the same time get dial

tone to make the second call by pressing the button

associated with the Line 2 softkey on the lower right of the

LCD screen

2. Dial the 10-digit phone number or 3-digit extension number