Specifications

MBG Engineering Guidelines, Release 8.0
1 Extension = 17 KB
1 Network Monitor (NM) (1 x MCD) = 56 KB
Refer to the following table to determine the size and download time for the database at various line speeds.
# of
Devices
Config Data
Size
512
Kbps
1024
Kbps
1.54
Mbps
2.048
Mbps
10 Mbps
5 1Q, 1A 1Ex, 1Em, 1NM 157.6 KB 00:00:02 00:00:01 00:00:01 00:00:00 00:00:00
50 15Q, 11A, 11Ex, 12Em, 2NM 303.2 KB 00:00:04 00:00:02 00:00:01 00:00:01 00:00:00
100 25Q, 25A, 22Ex, 25Em, 3NM 348.8 KB 00:00:06 00:00:03 00:00:02 00:00:01 00:00:00
500 200Q, 100A, 92Ex, 100Em, 8NM 1.304 MB 00:00:20 00:00:10 00:00:06 00:00:05 00:00:01
1500 500Q, 300A, 385Ex 300Em 15NM 3.528 MB 00:00:55 00:00:27 00:00:18 00:00:13 00:00:02
5000 2086Q, 2379A, 247Ex, 322Em, 16NM 14.24 MB 00:03:42 00:01:51 00:01:13 00:00:55 00:00:11
8100 3036Q, 4379A, 247Ex, 322Em, 16NM 22.72 MB 00:05:55 00:02:57 00:01:57 00:01:28 00:00:18
Note: Note: The use of traffic shaping (to prioritize RTP ahead of other packets) could be used to prevent data
transfers, such as the initial DB transfer above, from affecting calls in progress.
The table below provides bandwidth requirements for a typical contact center configuration at various call rates,
in addition to the bandwidth required for voice communications.
Calls per Hour (CPH) Bandwidth per ICP Bandwidth per Real-Time Client
100 0.48 kbps 0.48 kbps
1000 4.88 kbps 4.72 kbps
2000 9.76 kbps 9.44 kbps
3000 14.72 kbps 14.16 kbps
4000 19.6 kbps 18.88 kbps
5000 24.48 kbps 23.6 kbps
6000 29.36 kbps 28.32 kbps
Note: This is a guideline only. Actual results may differ depending on the contact center configuration.
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