Specifications

MBG Engineering Guidelines, Release 8.0
Note: CIS softphone (Contact Center) can function properly in this configuration. However, only the signaling
and voice should be proxied through the call recording MBG. Additional applications protocols should be proxied
directly from the edge MBG to the CIS server.
Warning: This is the only supported way to have both teleworker sets and call recording of LAN sets.
Combining teleworker service and call recording of LAN sets on a single server is not supported.
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Figure 7: Recording teleworker sets