Operating instructions

TransTel Model TD-824-I Digital Telephone System - General Description - Installation - Programming Forms Manual
Page 64 Version 1.3b October 2005
Includes all versions through G1-a20x
If the Incoming trunk indentifier is enabled in the TD-824i on Form 05-12-05 the dial string will be 7+ a two digit trunk
number, so an identifier for trunk 1 will be 701, trunk 2 is 702 and so on.
Answer Digit When a called station answers the System will play [DTMF A] to the voice mail port.
Busy Digit. When a called station is busy the system will play [DTMF B] to the voice mail port.
Disconnect Digit. The system will play [DTMF C] when an inside station disconnects or when a V/M is connected
to a CO trunk which receives polarity reversal or Loop Disconnect.
These 3 functions will considerably speed up the operation of the V/M as it will not have to wait to listen to tones to
see what is happening with calls.
Answering Machine Operation
When activated this function allows the caller to set call forward to the Voice Mail as usual but then monitor calls to
the Voice Mail from his key phone (on hook) and if they wish can lift the handset and take the call back from the
Voice Mail. To enable the user presses [SPK] [7][7][3][1] and to disable presses [SPK] [7][7][3][0]. You may have
a button on your telephone programmed for Answering Machine Emulation. If so, Press the Answering Machine
button. It will light up, indicating your telephone is in Answering Machine Mode. To remove from Answering
Machine Mode, press the Answering Machine button again. The light will extinguish, indicating your exit from
Answering Machine Mode.
Record Function
This function is dependent on the Recording Unit being capable of inserting the recording tone to alert the caller
they are being recorded. To record it is necessary for the Key phone to have a [RECORD] key which is FN 48 .
During a call the STN presses the [RECORD] button and the Voice Mail will answer if a port is available and the
system will send the Protocol 5 + STN NO.
Direct To Voice Mail
Direct to Voice Mail allows a station to place another caller directly in a user’s mailbox without the need to dial
special codes. A station user presses the “Transfer to Voice Mail Key and then either dials the extension user’s
number or presses their DSS button. The call is immediately routed to their voice mail box and their greeting
without the need to transfer to a station and allow forwarding to take place. Assign FN:25 to a key (Form 07-group-
key) for the phones you want.
Message Waiting Digits
Message Waiting is a non-programmable string that is sent by the voice mail system to the TD-824i in order to
activate message waiting on telephones. The TD-824i accepts the following codes for Message Waiting utilization:
Message Waiting ON: 7071 + Extension Number
Message Waiting OFF: 7072 + Extension Number
More About Voice Mail
Voice Mail Ports are configured on Form 43-Port-02. Setting this parameter to a value of 8 identifies it as a voice
mail port. It will then receive the integration digits selected for the system. All voice mail ports in a system must be
set to type 8.
All Message Waiting levels for Voice Mail ports must be 9. Message Waiting level is set on Form 46-ext-02.
Voice mail ports must be assigned to Hunt Group 1 in the TD-824i. The Pilot number for Hunt Group 1 is
assigned on Form 67-01. Individual member of Hunt Group 1 are programmed on Form 68-01-01 for Day Service
and 69-01-01 for Night Service.
When a voice mail port sets a message waiting on an LCD display set, the callback number displayed will be the
first member of the hunt group. Message callbacks will call the station displayed. If it is busy, the system will hunt,
just as if you had dialed the pilot number of the hunt group.