Installation guide
Configuring a SIP Trunk to an Avaya CM
Acano solution: Deployment Guide R1.2 76-1006-06-K
Page 78
Appendix H Configuring a SIP Trunk to an
Avaya CM
This appendix provides an example of setting up a SIP trunk between the Acano Server and the
Avaya Communications Manager (Avaya CM) in order to use the Avaya CM.
It assumes that you are familiar with the Avaya CM and can adapt the example to your needs.
Note: Avaya CM is an Avaya PBX, so calls will be audio only, however, the Acano solution does
not impose this restriction on interoperability with Avaya: therefore a call of type of ‘avaya’ does
not imply that the call is audio-only.
Configuration Summary
The example deployment assumes:
This audio connection between Avaya CM and Acano is accessed via dialing a prefix 49
The assigned IVR digits for the Acano Server are 8320; that is a user from the Avaya
environment will dial 498320 to access the Acano Server IVR
A DID extension 5328 to route to this same number and allow for PSTN dial-in to the Acano
Server
Avaya Software Version: CM6 R016x.00.1.510.1 Update: 19940
Acano Server Configuration
1. Log in to the Web Admin Interface and go to Configuration > General.
2. For IVR Numeric ID, enter 8320.
These digits will be passed from the Avaya CM to the Acano Server, and then routed to the
Acano IVR.
3. Click Submit.
4. Go to Configuration > Outbound Calls.
5. Add a dial plan entry for the Avaya CM – see the example below.
The highlighted IP address below matches the C-LAN or Processor Ethernet address on the CM
side and represents the CM interface used in the Signaling Group created later.