Installation guide

Dial Plan Configuration – Integrating Lync Clients
Acano solution: Deployment Guide R1.2 76-1006-06-K
Page 37
CAUTION: The default Encryption behavior R1.2 mode is Auto. This does not match pre-R1.2
behavior. Previously, all "Lync" outbound dialing rules would automatically use Encrypted
mode; therefore you need to ensure that these rules are explicitly set to Encrypted mode to
prevent the Call Bridge attempting to use unencrypted TCP for these connections in the event
of the TLS connection attempt failing.
6.3.2 Incoming Call page: call matching
The top table in the Incoming Call page is the Call Matching table. The rules defined in the Call
Matching table govern how the Acano solution handles incoming SIP calls. Any call routed to the
Acano Server on any domain can be tested for a match for Acano client users or for
preconfigured coSpaces on that server.
The example Call matching rule below seeks to match all calls coming in on the
acano.example.com domain to both Acano users and coSpaces.
For example, if the incoming call was to [e-mail] and there was a
configured coSpace called name.coSpace the call would be routed to the coSpace with that
name. If the incoming call was to [e-mail] the call would be
routed to that user with that first and last name.
Alternatively, you can choose not to route calls to users or coSpaces on a per domain basis; that
is, you can use one incoming domain for coSpaces and another for users.
After a rule is executed rules further down the list are ignored for the call.
If all Call matching rules fail the next table, the Call Forwarding table, is used, as described in
the next section.
Note1: Matching for coSpace and/or users is only done on the part of the URI before the @.
Note2: You cannot configure more than one rule with same destination.
Note3: If the Domain is left blank in a rule, that rule matches any call – and the Call Forwarding
table is never used.
6.3.3 Call forwarding
If a call fails to match any of the rules in the Call Matching table in the Incoming Calls page, the
call will be handled according to the Call Forwarding table. In this table you can have rules
decide whether to reject the call outright or to forward the call in bridge mode. Rules can overlap,
and include wildcards. You order rules using the Priority value; higher numbered rules are tried
first.
By defining rules, you decide whether to forward the call or not. It might be appropriate to “catch”
certain calls and reject them.
For calls that will be forwarded, you can rewrite the destination domain i.e. Lync destination,
using the Forwarding Domain. A new point-to-point call is created to the specified domain.