Installation guide

Dial Plan Configuration – Integrating Lync Clients
Acano solution: Deployment Guide R1.2 76-1006-06-K
Page 36
6.3.1 Outbound Calls page
The Outbound Calls page allows you to configure an appropriate dial plan comprising a number
of dial plan rules. The dial plan controls the routing of outbound calls. Each entry/rule in the dial
plan matches on the Domain of the outgoing call (see below) and determines which SIP proxy to
use (or whether it is a direct call).
The Local Contact Domain is the domain that will be used for the contact URI for calls using this
rule. The Local From Domain is the domain the call uses as its originator ID.
CAUTION: Previous Outbound Calls dial plan rules may not work after upgrading to R1.2 and
they must all be checked and updated if required.
Prior to R1.2 the Local Contact Domain field controlled the domain of the "From" address used
in outgoing calls initiated via that Outbound Call rule. The contact domain was derived from the
local Acano Call Bridge IP address used for the call. From R1.2 the Outbound Calls page
shows what was previously configured as the contact address in a new Local From Domain
field. This more closely matches its actual function: and there's now the new ability to configure
an explicit contact domain to be used: if you leave this new field blank then the contact domain
is derived from the local IP address (as before).
If you are using Lync, we suggest that you use this new function. If you are not using Lync we
recommend that the Local Contact Domain field is left blank to avoid unexpected issues with
the SIP call flow.
Usually, you set up rules to route calls out to third party SIP control devices such as Cisco VCS,
Avaya Manager or Lync servers. Therefore, there are currently three types of SIP trunks you can
configure: Standard SIP, Lync and Avaya.
Note: A common use of the Acano solution is with an Avaya PBX; therefore these calls will be
audio-only. However, the Acano solution does not impose this restriction on interoperability with
Avaya products: therefore a call of type of ‘avaya’ does not imply that the call is audio-only.
Dial plan rules are tried in the order of the Priority values. In the current Acano solution version
only one match is possible for a call and even if there would be other matches in lower priority
rules they will not be reached; therefore the Priority is important.