Installation guide
Dial Plan Configuration – Integrating Lync
Acano solution: Single combined Acano server Deployment Guide R1.6 76-1054-01-H
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matching/rejection and the other to configure the forwarding behavior. This section provides an
overview of these two pages which are then used in the next section to configure the Acano
server to act as a gateway between SIP and Lync calls.
6.3.1 Outbound Calls page
The Outbound Calls page allows you to configure an appropriate dial plan comprising a number
of dial plan rules. The dial plan controls the routing of outbound calls. Each entry/rule in the dial
plan matches on the Domain of the outgoing call (see below) and determines which SIP proxy to
use (or whether it is a direct call).
The Local Contact Domain is the domain that will be used for the contact URI for calls using this
rule. The Local From Domain is the domain the call uses as its originator ID/Caller ID.
CAUTION: From R1.2 there has been the ability to configure an explicit contact domain to be
used: if you are using Lync, we suggest that you use the Local Contact Domain. If you are not
using Lync we recommend that the Local Contact Domain field is left blank to avoid unexpected
issues with the SIP call flow.
Usually, you set up rules to route calls out to third party SIP control devices such as Cisco VCS,
Avaya Manager or Lync servers. Therefore, there are currently three types of SIP trunks you can
configure: Standard SIP, Lync and Avaya.
Note: A common use of the Acano solution is with an Avaya PBX; these calls will be audio-only.
However, the Acano solution does not impose this restriction on interoperability with Avaya
products (some of which support video also): therefore a call of type of ‘avaya’ does not imply
that the call is audio-only.
Dial plan rules are tried in the order of the Priority values. In the current Acano solution version
only one match is possible for a call and even if there would be other matches in lower priority
rules they will not be reached; therefore the Priority is important.