Installation guide

Dial Plan Configuration – SIP Endpoints
Acano solution: Single combined Acano server Deployment Guide R1.6 76-1054-01-H
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2. Set both SIP Bandwidth Settings to at least 4000000.
3. Click Submit.
5.5 IVR Configuration
You can configure an Interactive Voice Response (IVR) to use to manually route to pre-
configured calls. Incoming calls can be routed to the IVR where callers are greeted by a
prerecorded voice message inviting them to enter the ID number of the call or coSpace that they
want to join. Video participants will see a welcome splash screen with the Acano logo. After
entering the ID users are routed to the appropriate call or coSpace, or prompted to enter a PIN if
the call or coSpace has one. (Callers are disconnected after the third incorrect call ID.)
If you intend to use an IVR follow these instructions:
1. Sign into the Web Admin Interface and go to Configuration > General.
2. Configure the following:
 IVR Numeric ID = numeric call ID that users call to reach the IVR
 IVR Telephone Number = external phone number that users have to call to reach the
IVR
3. Configure the appropriate routing on your SIP Call Control to ensure that calls to the
numbers set in the previous step are routed to the Acano server.
Note: In R1.6 there is a new Target IVR settings in the Web Admin Interface Configuration >
Inbound Calls page.