Warranty

AC PACIFIC CORPORATION LIMITED WARRANTIES
Upholstered Fabric
One year limited fabric warranty. AC Pacic Corporation will pay all repairs or
replacement and all shipping costs from the retailer to our own designated Service
Center for a period of one year from date of purchase to the original retail customer.
Fabric is warranted against seams, fraying and dye transfer. This warranty does not
cover any fabric with a pile or soft texture such as velvets against crushing or “shading
effects”. This is the nature of any fabric with a texture and is considered normal and
is in no way a defect.
Leather
One year limited leather warranty. AC Pacic Corporation will pay all repairs or
replacement and all shipping costs from the retailer to our own designated Service
Center for a period of one year from date of purchase to the original retail customer.
Leather is a natural product, some variations of shade and tone are to be expected
as well as natural aws otherwise known as scratches, and wrinkles. “Natural Flaws”
are in no way considered to be a defect.
Cushioning
Removable Cushions
AC Pacic Corporation will replace any manufactured defected cushion core to the
original retail customer for a period of one year from date of purchase. All cushion
cores tend to soften within time, this is referred to as “body conforming or body
depression” and in no way be considered a malfunction of the cushioning but rather
normal wear. This is not a manufacturers defect. It is the responsibility of the original
retail customer to return the defected cushion to AC Pacic Corporation’s designated
Service Center.
Attached Cushions
Pertaining to an “Attached Cushion”, AC Pacic Corporation will pay, within one year
from the date of purchase for repairs, or replacement of faulty cushions and shipping
costs from the retailer to and from AC Pacic Corporations designated Service Center,
at no charge to the original retail customer.
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Modifications to Products
This limited warranty is null and void if product has been modied or altered in any way.
CLAIM PROCEDURE
AC Pacic Corporation at it’s sole discretion will decide whether parts should
be repaired or replaced. AC Pacic will pay all shipping costs for said repairs or
replacement parts for a period of one year from purchase date to the original retail
customer. After one year It is the original retail customers responsibility to pay for all
labor fees, packing and shipping expenses.
Under these limited warranties, it is AC Pacic Corporation’s exclusive obligation
during the applicable warranty period to repair or replace, at our option, any part
or parts found, upon examination by an authorized manufacture’s representative
of AC Pacic Corporation, to contain a material manufacturing defect. For all of its
products, other than an unattached cushion (as explained in the section pertaining
to Cushioning).
Limited Warranties
Limited Warranties are non-transferable
Limited Warranties are specied by AC Pacic Corporation
If within the warranty period, identical materials are unavailable at the time of repair
or replacement, AC Pacic Corporation reserves the right to substitute materials of
equal or better quality. Replacement fabrics may vary in color from the original due
to dye lot differences.
In relation to these limited warranties, AC Pacic Corporation is limited to repair, or at its
option, replacement. AC Pacic Corporation will pay, within one year from the date of
the original purchase by the original retail customer, reasonable labor rates to repair or
replace defective parts and shipping costs from retailer to and AC Pacic Corporation,
or a designated repair center provided by the Customer Service Department of AC
Pacic Corporation, at no charge to the original retail customer. After one year from
the date of purchase, the original retail customer will be responsible for all labor costs,
packing, and all shipping costs to AC Pacic Corporation designated repair center.
Limited Warranty Information: ( for products purchased on or after May 1, 2014 )