Warranty

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Frames Used In Upholstered and Leather Products
Lifetime Limited Frame warranty on all upholstered furniture. AC Pacic Corporation
warrants all components of the frame to be free of manufacturing defects to the
original owner for the “normal” life of the product. AC Pacic Corporation for the
rst year of purchase will pay reasonable repair rates or replace the faulty parts and
shipping costs from the retailer to and from our designated customer service center
at no charge. After one year from date of purchase the warranty covers parts only
and the original purchaser will be responsible for all labor costs, packing and shipping
costs to and from AC Pacic Corporations designated Service Center.
RESTRICTIONS AND EXCLUSIONS
Leather, Upholstered Fabric and Other Furniture Products that are damaged due to
“abnormal use”, or negligence (misused) are not covered by the provided warranty.
These limited Warranties do not apply to oor samples, furniture that has been rented,
furniture sold “as is”, Promotional and or Clearance items.
No warranty provided or expressed applies to any product that has clearly been
misused and neglected (non proper maintenance, cleaning or care).
All Products Claim Procedure
If any problem should occur which is felt to be covered by our Limited Warranties,
contact AC Pacic Corporation retailer from whom you purchased your furniture.
The original bill of sale and the product identication name or number are necessary
for the fulllment of the warranty. Please make sure any claim for warranty service is
accompanied by the necessary information to satisfy the warranty requirements. If
necessary, the retailer will contact AC Pacic Corporation to established service. If
the problem can be easily corrected, AC Pacic Corporation will authorize the retailer
to make those repairs. AC Pacic Corporation reserves the right to require defective
parts to be returned upon request.
AC Pacic Corporation is not responsible for scheduling or the cost of transporting
your furniture from your home to the retailer or from the retailer to your home. You
must make those arrangements with the retailer. If you or the retailer have moved
and you need service, contact AC Pacic Corporation in writing or call our customer
Service number.
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from the retailer to AC Pacic Corporation’s designated Service Center at no charge.
After one year the original retail customer will be responsible for any labor costs and
all shipping expenses.
Power Recliner Mechanism
Three year Power Recliner Mechanism warranty. AC Pacic always attempts to
provide their customers with the best reclining mechanisms possible. We warrant
our mechanisms for a period of three years from date of purchase to be free from
all manufacturing defects. AC Pacic Corporation will pay, within one year from the
date of purchase to the original retail customer for all replacement parts, labor and all
shipping costs from the retailer to AC Pacic Corporation’s designated Service Center
at no charge. After one year the original retail customer will be responsible for any
labor costs and all shipping expenses.
Electrical Systems / Motors
Three year Electrical Systems/Motors warranty. We warrant our Electrical
Systems/motors for a period of three years from date of purchase to be free from all
manufacturing defects. AC Pacic Corporation will pay, within one year from the date
of purchase to the original retail customer for repairs, or replacement of faulty parts
and shipping costs from the retailer to and from AC Pacic Corporation, at no charge.
After one year from the date of purchase, the Electrical Systems/Motors warranty
covers replacement parts only, and the original retail customer will be responsible for
labor costs, packing, and all shipping costs.
Shiatsu Massage Unit
One year Shiatsu Massage Unit warranty. We warrant our Shiatsu Massage
Units for a period of one year from the date of purchase to be free from all
manufacturing defects. AC Pacic Corporation will pay, within one year from the date
of purchase to the original retail customer for all replacement parts, labor and all
shipping costs from the retailer to AC Pacic Corporation’s designated Service Center
at no charge.