Instructions

61
FAQ
- The drive cannot be programmed, there is no acknowledgement tone
==> drive plate on back of housing is not set correctly (go to 4.2f)
- It is not possible to move to zero position (handle in closed position)
==>Adjusteaseofoperationofthedoor,xingscrewsmaybetootightloosenslightly,optimise
mechanicaltting
- The wireless remote control or wireless keypad in combination with another HomeTec Pro door or
window drive are not working properly
==> Program the 1st drive with a single click and the 2nd drive with a double click on the wireless
remote control (see CFF3000 wireless remote control manual)
==> Program the drives separately on the keypad (drive 1, drive 2, drive 3) (see CFT3000 wireless
keypad manual)
- When opening the window / patio door from its tilt position, and it falls out of its anchoring
==> Deactivate tilt function or support door during motorised movement (go to 7, menu level 2,
Setting tilt function)
- During the motorised movement, a warning signal sounds, the drive jams and the window handle
alsostopsinanundenedposition(overloadofthedrive)
==> Check ease of movement of the window / patio door and adjust as necessary
==> Increase drive torque if necessary (go to 7, menu level 2, Setting torque)
-Ashortbeepsoundsvetimesbeforemotorisedmovementorwhenpressinginthepressurecylinder
==> “Low batt” message, replace all batteries with new alkaline batteries or fully charged “ready-to-
use” batteries (go to 4.4)
-Asustainedbeepsoundsvetimesaermotorisedmovementorwhenpressinginthepressure
cylinder
==> An attempt at burglary has likely taken place. Please check your window for possible evidences
of a forced entry and, if need be, inform the police.
-Whenthecylinderispushedin,andthereisnoacknowledgementtoneaer2seconds
==> The window handle is not in closed position
==> Check the magnet position (go to 8)
- The handle cannot be operated mechanically
==> Cylinder pushed in, unlock with key
- When the pressure cylinder is pushed in in closed position and the acknowledgement tone sounds,
it is followed by the alarm tone
==> Glass breakage sensor is defective or incorrectly connected (go to GBM, page 57)
==> Wire bridge accidentally removed without connection of a glass breakage sensor (go to GBM,
page 57)