Use and Care Manual

CARE AND MAINTENANCE GUIDE FOR CERAMIC, NATURAL STONE, AND GLASS TILE
Ceramic tile is a durable and low-maintenance surface for your walls, floors, and countertops. It will
retain its original beauty and luster for many years with proper maintenance. A quick wipe with a clean
damp cloth or mop helps prevent the buildup of food, soil, grease, residue, soap, sealers, and liquids.
Prompt cleanup will aid in keeping your ceramic tile surfaces looking their best.
Glass mosaics require low maintenance due to being impervious to moisture and sub surface staining. It
is recommended the use of low VOC (volatile organic compound), neutral pH, nonhazardous, and non-
polluting products if a stronger cleaning agent is required. Avoid cleaning solutions containing ammonia,
oils, fats, or acids. Follow all directions provided by the cleaning product manufacturer for proper
application, dilution, and usage. Acids can damage the grout and the tile glaze, and ammonia can
discolor the grout. The entire area should be cleaned and scrubbed with clean water first, then a
cleaning solution if necessary. Apply through the use of a cotton mop, cloth, sponge, or gentle non-
metallic brush. A final rinse with clean water will remove cleaning solution residue. For glazed tile floors,
sweep or vacuum regularly to remove dirt, rocks, or other gritty particles. Follow with a mop or sponge
dampened with a neutral pH cleaner. Always be sure to rinse and thoroughly dry the tile surface once
cleaning is complete. Tiled surfaces in your bathroom may require more frequent cleaning due to the
buildup of soap, oils, and hard-water residue. Use a clean damp cloth or sponge with a neutral pH
cleaner and allow it to stand about five minutes before rinsing and drying. Dry with a towel after each
use and leave curtain or door open to facilitate ventilation for moisture escape. A multipurpose spray
cleaner can be used on wall tile areas in residential baths and showers as long as they meet the criteria
detailed above. Always test cleaning products on a small, discrete area prior to conducting a full
cleaning.
Use unsanded grout for all natural stone, metal, or glass tiles. Abrasive materials or chemicals can
scratch the surface of the tile. We recommend using quality silicon rubber grout floats and sponges
during installation. Remove all excess grout immediately with a damp sponge to prevent grout haze
from drying on the tile surface.