User's Manual
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TROUBLESHOOTING
CANNOT CONNECT TO A PAIRED DEVICE:
Paired devices are always displayed in My Bluetooth Places, even if the remote device is
out of range or not powered up.
Verify that the remote member of the pair is within radio range and powered up and then
attempt the connection again.
CANNOT DISCOVER SERVICES ON AN UN-PAIRED REMOTE DEVICE:
The remote device may not be powered up or may be out of range.
Verify that the remote device is powered up.
Verify that the remote device is in Connectable mode (Bluetooth Configuration Panel >
Accessibility tab).
Perform a Search for Devices to verify that the device is within range.
DIAL-UP NETWORKING SERVICE DOES NOT START:
The Dial-up Networking service will not start unless a properly configured modem is
attached to the server.
Verify that the modem is usable as a local device from the server.
In the Bluetooth Configuration Panel, Local Services tab, double-click the Dialup
Networking service:
Click the down arrow in the Modem field and select the modem that will be used to
dial out
Click the OK button
Click the OK button to close the Bluetooth Configuration Panel.
HOW DO I DETERMINE THE BLUETOOTH DEVICE ADDRESS (BDA) OF MY
HARDWARE DEVICE?
In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section, select
the device you want to determine the address of. In the Device Properties section of the
dialog box, the fourth entry, Device Address, is the BDA of the selected Bluetooth
HOW DO I DETERMINE THE VERSION NUMBER OF THE BLUETOOTH
SPECIFICATION THAT THE HOST CONTROLLER INTERFACE (HCI)
COMPLIES WITH?










