User's Manual

A-3
Siemens 9751 9006i DTMF Integration Guide
OL-1747-02
Appendix A Exiting and Starting the Cisco Unity Software and Server
Starting the Cisco Unity Software
Cisco Unity is a Windows service that is configured to start automatically when
you turn on or restart the server. Do one of the following procedures only if you
exited the Cisco Unity software but did not restart the server.
Exchange must be running before you start the Cisco Unity software, whether or
not Exchange is installed on the Cisco Unity server:
If Exchange stops for any reason while Cisco Unity is running, Cisco Unity will
continue to take messages.
To start the Cisco Unity software from the Cisco Unity server
Step 1 Log on to Windows as a Cisco Unity administrator.
Step 2 Right-click the Cisco Unity icon in the status area of the taskbar.
(If the Cisco Unity icon is not in the taskbar, browse to the Commserver directory
and double-click AvCsTrayStatus.exe.)
Step 3 Click Start Cisco Unity.
When Cisco Unity starts successfully, three tones play and a check mark appears
in the Cisco Unity icon.
When Cisco Unity does not start successfully, two tones play and an “X” appears
in the Cisco Unity icon.
Step 4 Press Ctrl-Alt-Delete, then lock or log off Windows to prevent access by
unauthorized users.
Step 5 If the system uses the automated attendant and you routed calls to the operator
before you exited the Cisco Unity software, reroute calls to Cisco Unity.
Exchange on the
Cisco Unity server
If you exited Exchange manually but did not restart the
Cisco Unity server, start Exchange first. (Exchange starts
automatically when you turn on or restart the server.)
Exchange on
another server
Exchange must be running on the Exchange server that
Cisco Unity connects with.