Installation guide

Service Scheduler – Installation Guide
Version 0.8
Page 3 of 42
Copyright © ABit Consulting 2011
Requirements
Database
Operating System: Windows 2000/XP/Vista/Seven/Server 2003/Server 2008/Linux.
Network: Access to TCP port 3306
Service Scheduler’s database is powered by MySQL 5 which can run on many
different platforms. See http://dev.mysql.com/ for more information on MySQL.
Client
Operating System: Windows 2000 or greater. Windows Server 2003 or greater.
Network: TCP/IP access to MySQL server and Service Scheduler service default port 8090.
Service Scheduler is developed for workstation running Windows 2000 or greater. It
has also been designed to run efficiently in a Windows Terminal Server environment.
ERA Integration (option)
For Service Scheduler to extract data from the ERA system. Each workstation requires a
TCP/IP connection to the ERA server.
Service
Operating System: Windows 2000/XP/Vista/Server 2003/Terminal Server 2003
Network: TCP/IP access to MySQL server. Service will also listen on a port (default 8090) for
RPCXML requests from Clients for settings, updates. This port also acts as a web server for
SMS replies if SMS integration with reply to application enabled.
SMS Integration (option)
For Service Scheduler to send SMS messages an internet connection is required by the
workstation running the service.
SMS replies can be configured in 2 ways
1.) Replies are sent to a common email address or the email address of the Service
Advisor.
2.) Replies can be posted back into service scheduler as Job Notes
Option 1: Requires 1 email account and/or 1 email account per Service Advisor
Option 2: Requires static public IP address and a port forward to port 8090 (Note: The port
number can be modified if required)