Installation guide

Service Scheduler Installation Guide
Version 0.8
Page 2 of 42
Copyright © ABit Consulting 2011
Table of Contents
Requirements ................................................................................................................... 3
Database ...................................................................................................................... 3
Client ............................................................................................................................ 3
ERA Integration (option) ............................................................................................. 3
Service .......................................................................................................................... 3
SMS Integration (option) ............................................................................................ 3
MySQL Server ................................................................................................................... 4
Installation .................................................................................................................... 4
MySQL Server 5.0 upwards Installation ........................................................................... 4
MySQL Server 5.5 upwards Installation ......................................................................... 10
Create privileged user with external access ................................................................ 15
MySQL Server on Linux ................................................................................................ 16
Create privileged user with external access ................................................................ 16
Service Scheduler Service ............................................................................................. 17
Installation .................................................................................................................. 17
Configuration............................................................................................................... 21
Service Scheduler - Client ................................................................................................ 25
Installation .................................................................................................................. 25
Configuration............................................................................................................... 30
Administrator Login...................................................................................................... 32
License Scanner .............................................................................................................. 33
Installation .................................................................................................................. 33
Backup and Restoration ................................................................................................... 36
Backup ........................................................................................................................ 36
Backup Options ........................................................................................................ 37
Manual Backup ......................................................................................................... 37
Restoration ................................................................................................................. 38
Frequently Asked Questions (FAQ) ................................................................................... 39
How large will my database get? .................................................................................. 39
Are there any maintenance schedules that need to be run on the Database to keep them
running efficiently? ...................................................................................................... 39
Backups currently run nightly, what happens if DB corruption occurs during the day? Do we
lose transactions? ........................................................................................................ 39
Known Issues ................................................................................................................. 40
Service Scheduler: Date appears in US format on Window 7 workstation ..................... 40
MySQL: Server has gone away during save ................................................................ 40
Scanner: Delay of scanner start-up ............................................................................ 40
Scanner: Image Capture Error [clrhw] ....................................................................... 41
Scanner: Hardware key does not work properly [procr] RXERROR (-92) ...................... 42