Installation guide
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Check the lce.conf configuration file at “/opt/lce/daemons/lce.conf” in accordance with the LCE
documentation.
Check the individual LCE client configuration and authorization in the LCE Clients screen. If syslog is being used
to collect information and events, ensure that the syslog service is running and configured correctly on the target
syslog server in accordance with LCE documentation.
Check for NTP time synchronization between the SecurityCenter, LCE, and LCE clients.
Invalid LCE license
Check that an up-to-date license exists in /opt/lce/daemons. Licenses are obtained from Tenable and copied
to the daemons directory with the name “lce.key”.
-rw-r--r-- 1 root root 1779 Oct 4 14:43 lce.key
Nessus
Nessus server does not appear to be operational:
Verify in the SecurityCenter UI that the Nessus scanner appears as “Unable to Connect” under “Status”.
SSH to the remote Nessus host to make sure the underlying operating system is operational.
Confirm that the Nessus daemon is running (Linux example below):
# service nessusd status
nessusd (pid 3853) is running...
If the Nessus service is not running, start the service:
# service nessusd start
Starting Nessus services:
# ps -ef | grep nessusd
root 8201 8200 60 11:41 pts/2 00:00:05 nessusd –q
root 8206 7842 0 11:41 pts/2 00:00:00 grep nessusd
#
Cannot add a Nessus server
Make sure the Nessus daemon was registered using the SecurityCenter option for registration.
Check connectivity by telnetting from the SecurityCenter to the Nessus system on port 8834. If successful, the
response will include: Escape character is '^]'.
Nessus scans fail to complete
Ensure that the Nessus service is running on the Nessus host.
Ensure that Nessus scanner is listed in SecurityCenter under “Resources” and “Nessus Scanners” and that the
status of the Nessus scanner is listed as “Working”. Click “Edit” to ensure that the IP address or hostname, port,
username, password, and selected repositories for the Nessus scanner are all correct. Edit any incorrect entries
to their correct state and click “Submit” to attempt to reinitialize the Nessus scanning interface.
Right click the scan results and click “Scan Details” to obtain a more detailed description of the error. If the scan
details indicate a “Blocking” error, this is indicative of a license IP count that has reached the limit. Either remove
a repository to free up IP addresses or obtain a license for more IP addresses.
Ensure that scan targets are permitted within the configured scan zones.