User manual

IMPORTANT NOTES
This VRC Pro Users Manual describes how VRC Pro works, from signing up on the VRC Pro website to multi-
player sessions. There will be a separate User Manual describing the use of the VRC World social network
community and race services website. If you have any questions about VRC Pro please refer to this User
manual first.
Read these 5 important notes before you proceed reading the VRC Pro user manual.
Note 1: Membership
The VRC Pro membership is strictly personal and accounts cannot be transferred to other persons. We would
appreciate if you do not hide your identity behind fake name but participate as a real person to make VRC Pro
and the VRC World social network community a part of your hobby. A picture showing your face on your
profile page is therefore highly appreciated. This picture will be used in forums, result pages and more.
Note 2: Language
English is the official and only language used inside VRC Pro and to communicate with VRC Pro members on
the website and through e-mail. Support can and will therefore only be provided in the English language.
The English version is the only official Users manual. With web browsers like IE8 or Google Chrome you can
very quickly translate the User manual into your own language and also view the VRC World website in your
own language too. The translation will not be perfect but will help if you don’t understand English very well.
However, the official English text will always prevail; no rights can be claimed from translated texts.
Specific language support is offered in language specific forums by experienced VRC Pro moderators on a
voluntary basis.
Note 3: Support
We provide support from Monday till Friday during European business hours 09:00-17:00 hours (GMT +1).
Support can be accessed by clicking on the Support icon at the right top of the VRC World website. You should
always browse for solutions to your problem in previously posted support items before posting a new item.
Please ‘submit a ticket’ if you need support from VRI, using this system we have all your data including error
logs immediately at hand. DO NOT SEND E-MAILS OR PERSONAL MESSAGES TO OBTAIN SUPPORT.
Note 4: Prices and virtual cash
All e-shop prices include 21% V.A.T. in accordance with European and Dutch internet tax regulations, VRI is
obliged to declare and submit these taxes to the Dutch tax authorities. VRC Pro’s virtual cash, vEuros or v€,
either purchased or earned, represents only value as means of payment for direct purchases of services inside
the VRC Pro game structure and is not reimbursable. v€’s cannot be converted back to real currency like € or $.
Note 5: Scheduled maintenance
Mainly on Tuesdays starting 14:00 CET there can be short interruption of our services due to scheduled
maintenance. This may last from a few minutes to several hours. VRI will make an in-game announcement to
notify you of upcoming maintenance, race starts for events will be automatically disabled.
Enjoy VRC Pro
the VRC Pro team