User manual

When is my VRC Pro account ready to use?
When you have confirmed the activation e-mail and the payment has been successful and processed by VRI
you should receive an e-mail from VRI confirming that your membership has been activated. You are now
ready to download and install the software.
If you have not received the confirmation e-mail that your VRC PRO account has been activated and can be
used, there are 2 possibilities.
1. The e-mail confirmations from VRI are blocked by some spam blocker or firewall. Make sure all e-mails
from virtualrc.com are on the white list (meaning they are allowed to go through to VRI).
2. The other reason can be that your payment has not been processed yet. PayPal and credit card
payments should be processed immediately after you have approved the payment, and you should
have received an e-mail to confirm the payment. Pls. check your PayPal or credit card account to see if
the payment has gone through. If this is the case contact VRI at [e-mail] so we can
investigate this further.
International bank transfers can take 3 to 10 days depending on which country you are from. Check with your
bank if the payment has gone through. . If this is the case contact VRI after 10 days at [e-mail]
so we can investigate this further.
INSTALLATION
Click on the download button on the website to download the VRC Pro software. We advise to use the default
installation folder. Depending on your internet connection speed this may take some considerable time
(between 15 minutes and 3 hours) so please be patient. Make sure you are not downloading other programs
during the installation.
First you will receive the installation package. Double click on it to install the software. The VRC Pro icon will be
placed on your desktop.