AX8 Series (AX8-3rd Eye/AX8/AX8-V) AMD Athlon 64 (FX) System Board Socket 939 User’s Manual 4200-0431-01 Rev. 1.
Copyright and Warranty Notice The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document.
Table of Contents Chapter 1. 1-1. 1-2. Chapter 2. 2-1. 2-2. 2-3. 2-4. Hardware Setup.................................................................... 2-1 Install The Motherboard...........................................................................2-1 Install CPU and Heatsink.........................................................................2-2 Install System Memory ............................................................................2-3 Connectors, Headers and Switches ..............
3-9. 3-10. 3-11. 3-12. Load Optimized Defaults .......................................................................3-24 Set Password ..........................................................................................3-24 Save & Exit Setup ..................................................................................3-24 Exit Without Saving...............................................................................3-24 Appendix A. Install VIA 4-in-1 Driver ................................
Introduction 1-1 Chapter 1. Introduction 1-1. Features & Specifications 1. CPU • Supports AMD Socket 939 Athlon 64/64FX Processor with 2GHz system bus using Hyper Transport™ Technology • Supports AMD K8 CPU Cool ‘n’ Quiet Technology 2. Chipset • VIA K8T890 + VT8237 3. CPU Integrated Dual Channel Memory Controller • Four 184-pin DIMM slots (Un-buffered, Non-ECC DIMM) • Supports 2 DIMM Single Channel DDR 400/333/266 (Max. 2GB) • Supports 4 DIMM Dual Channel DDR 400/333/266 (Max. 4GB) 4.
1-2 Chapter 1 11. Internal I/O Connectors • • 1x PCI Express x16 slot 3x PCI Express x1 slots • 2x PCI slots • 1x Floppy port supports up to 2.88MB • 2x Ultra DMA 33/66/100/133 connectors (AX8-V) • • 3x Ultra DMA 33/66/100/133 connectors (AX8-3rd Eye/AX8) 4x SATA 150 Connectors (AX8-3rd Eye/AX8) • 2x SATA 150 Connectors (AX8-V) • 2x USB 2.0 headers • 1x IEEE 1394 header (AX8-3rd Eye/AX8) • 1x FP-Audio header • 1x CD-IN header 12.
Introduction 1-3 1-2.
1-4 AX8 Series Chapter 1
Hardware Setup 2-1 Chapter 2. Hardware Setup Before the Installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before installing or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or damaged. 2-1.
2-2 Chapter 2 2-2. Install CPU and Heatsink This motherboard provides a ZIF (Zero Insertion Force) Socket 939 to install AMD Socket 939 CPU. The CPU you bought should contain with a kit of heatsink, cooling fan, retention frame and blackplate. If that’s not the case, buy one specially designed for Socket 939. Please refer to the figure shown here to install CPU and heatsink. (For reference only. Your Heatsink & Fan Assembly may not be exactly the same as this one.) 1.
Hardware Setup 2-3 2-3. Install System Memory This motherboard provides four 184-pin DDR DIMM slots for Single/Dual Channel DDR 400/333/266 memory modules with memory expansion size up to 4GB. Table 2-1.
2-4 Chapter 2 To reach the performance of Dual Channel DDR, the following rules must be obeyed: • When installing TWO DIMM modules: Install DIMM modules of the same type and size for slots [DIMM1]+[DIMM2] or slots [DIMM3]+[DIMM4]. • When installing FOUR DIMM modules: Install DIMM modules of the same type and size for slots [DIMM1]+[DIMM2], and slots [DIMM3]+[DIMM4].
Hardware Setup 2-5 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, and how to connect them. Please read the entire section for necessary information before attempting to finish all the hardware installation inside the computer chassis. A complete enlarged layout diagram is shown in Chapter 1 for all the position of connectors and headers on the board that you may refer to.
2-6 Chapter 2 (2). FAN Power Connectors These connectors each provide power to the cooling fans installed in your system. • CPUFAN1: CPU Fan Power Connector • NBFAN1: Chipset Fan Power Connector • SYSFAN1: System Fan Power Connector • AUXFAN1: Auxiliary Fan Power Connector WARNING: These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.
Hardware Setup 2-7 (3). CMOS Memory Clearing Header This header uses a jumper cap to clear the CMOS memory. • Pin 1-2 shorted (default): Normal operation. • Pin 2-3 shorted: Clear CMOS memory. WARNING: Turn the power off first (including the +5V standby power) before clearing the CMOS memory. Failing to do so may cause your system to work abnormally or malfunction.
2-8 Chapter 2 (4). Wake-up Header These headers use a jumper cap to enable/disable the wake-up function. • PS2-PWR1: Pin 2-3 shorted (default): Enable wake-up function support at Keyboard/Mouse port. Pin 1-2 shorted: Disable wake-up function support at Keyboard/Mouse port. • USB-PWR1: Pin 2-3 shorted (default): Enable wake-up function support at USB1 port. Pin 1-2 shorted: Disable wake-up function support at USB1 port.
Hardware Setup 2-9 (5). Front Panel Switches & Indicators Headers This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention to connect these headers. A wrong orientation will only cause the LED not lighting, but a wrong connection of the switches could cause system malfunction.
2-10 Chapter 2 (6). Additional USB Port Headers These headers each provide 2 additional USB 2.0 ports connection through an USB cable designed for USB 2.0 specifications.
Hardware Setup 2-11 (7). Additional IEEE1394 Port Headers (AX8-3rd Eye/AX8) This header provides one additional IEEE1394 port connection through an extension cable and bracket.
2-12 Chapter 2 (8). Front Panel Audio Connection Header This header provides the connection to audio connector at front panel. • To use the audio connector at front panel, remove all the jumpers on this header, and then connect to front panel by the extension cable provided with the chassis. • To use the audio connector at rear panel, disconnect the extension cable, attach the jumpers back at pin 5-6, and pin 9-10 (default setting). Pin 1 3 5 7 9 AX8 Series Pin Assignment Audio Mic. Audio Mic.
Hardware Setup 2-13 (9). Internal Audio Connectors These connectors connect to the audio output of internal CD-ROM drive or add-on card. (10). GURU Clock Connection Header This header is reserved for connecting ABIT’s exclusive GURU Clock.
2-14 (11). PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture. (12). PCI Express x1 Slots These slots are used to attach the next generation of I/O architecture.
Hardware Setup 2-15 (13). Floppy and IDE Disk Drive Connectors The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system. NOTE: The red line on the ribbon cable must be aligned with pin-1 on both the FDC1 port and the floppy connector.
2-16 Chapter 2 (14). POST Code Display This is an LED device to display the “POST” Code, the acronym of Power On Self Test. The computer will execute the POST action whenever you power on the computer. The POST process is controlled by the BIOS. It is used to detect the status of the computer’s main components and peripherals. Each POST Code corresponds to different checkpoints that are also defined by the BIOS in advance.
Hardware Setup 2-17 (15). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable. NOTE: The connectors [SATA1] and [SATA2] provide “RAID 0” or “RAID 1” service besides their regular SATA connection. For models “AX8-3rd Eye” and “AX8”, additional “RAID 0+1” and “JBOD” services are provided further. (16). Status Indicators • LED1 (5VSB): This LED lights up when the power supply is connected with power source.
2-18 Chapter 2 (17). Back Panel Connectors • Mouse: Connects to PS/2 mouse. • Keyboard: Connects to PS/2 keyboard. • LPT1: Connects to printer or other devices that support this communication protocol. • COM1: Connects to external modem, mouse or other devices that support this communication protocol. • OPT-IN1: This connector provides an S/PDIF in connection through optical fiber to digital multimedia devices.
BIOS Setup 3-1 Chapter 3. BIOS Setup This motherboard provides a programmable EEPROM that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”. This chapter explains the Setup Utility of BIOS utility.
3-2 Chapter 3 3-1. µGuru Utility Brand Name: This item displays the CPU model name, for example: AMD Athlon™ 64 processor 4000+. Frequency: This item displays the processor speed. CPU Operating Speed: This item displays the CPU operating speed according to the type and speed of your CPU. You can also select the [User Define] option to enter the manual option. User Define: WARNING: The wrong settings of the multiplier and external clock in certain circumstances may cause CPU damage.
BIOS Setup 3-3 PCI-E Frequency: This item selects the PCI Express frequency. PCI Frequency: This item determines the PCI bus frequency. This option allows you to keep your PCI clock at some fixed frequency to improve system stability. Voltages Control: This option allows you to switch between the default and user-defined voltages. Leave this setting to default unless the current voltage setting cannot be detected or is not correct.
3-4 Chapter 3 Power Cycle Statistics: Click key to enter its submenu: These items display the power cycle statistics for each element. Back to µGuru Utility Setup Menu: Use <→> key to switch from OC Guru setup menu to ABIT EQ setup menu: ABIT EQ Beep Control: This item allows you to enable or disable ABIT EQ Beep Control function.
BIOS Setup 3-5 Temperature Monitoring: Click key to enter its submenu: CPU Temperature/SYS Temperature/PWM Temperature: These items display the temperature of CPU, System, and Power Module. Shutdown Enable: Use key to enable system shutdown function. If the CPU/System/PWM’s temperature exceeds the shutdown temperature limit, the system would shutdown automatically. Shutdown Temp.
3-6 Chapter 3 Voltage Monitoring: Click key to enter its submenu: All Voltages: These items display the voltage of each element. Shutdown Enable: Use key to enable system shutdown function. If the voltage of corresponding element is higher/lower than the high/low limit, the system would automatically shutdown. Beep Enable: Use key to enable warning beeps function. If the voltage of corresponding element is higher/lower than the high/low limit, warning beeps will sound.
BIOS Setup 3-7 Fan Speed Monitoring: Click key to enter its submenu: CPU/NB/SYS/AUX1/AUX2 FAN Speed: These items display the speed of the fans connected to CPU, NB, SYS, AUX1 and AUX2 FAN headers. Shutdown Enable: Use key to enable system shutdown function. Once the system has detected that the fan speed is lower than the low limit value, system will shutdown automatically. Beep Enable: Use key to enable warning beeps function.
3-8 Chapter 3 FanEQ Control: Click key to enter its submenu: CPU/NB/SYS FanEQ Control: When set to [Enabled], these items allow you to control the CPU/NB/System fan speed by its setting combination of temperature and voltage high/low limit. Reference Temperature: These items display the CPU/NB/System temperature. Control Temp. High/Low: These items set the high and low temperature limit that you want to do the fan speed control.
BIOS Setup 3-9 3-2. Standard CMOS Features This section contains the basic configuration parameters of the BIOS. These parameters include date, hour, VGA card, FDD and HDD settings. Date (mm:dd:yy): This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. Time (hh:mm:ss): This item sets the time you specify (usually the current time) in the format of [Hour], [Minute], and [Second].
3-10 Chapter 3 IDE Channel 1 Master / Slave, IDE Channel 2 Master / Slave: When set to [Auto], the BIOS will automatically check what kind of IDE drive you are using. If you want to define your own drive by yourself, set it to [Manual] and make sure you fully understand the meaning of the parameters. Please refer to the instruction manual provided by the device’s manufacturer to get the setting right. Access Mode: This item selects the mode to access your IDE devices.
BIOS Setup 3-11 [CGA 40]: (Color Graphics Adapter) Power up in 40-column mode. [CGA 80]: (Color Graphics Adapter) Power up in 80-column mode. [Mono]: (Monochrome adapter) Includes high-resolution monochrome adapters. Halt On: This item determines whether the system stops if an error is detected during system boot-up. [All Errors]: The system-boot will stop whenever the BIOS detect a non-fatal error. [No Errors]: The system-boot will not stop for any error detected.
3-12 Chapter 3 3-3. Advanced BIOS Features Removable Device Priority: This item selects the booting priority for removable disk drives connected in your system. Press key to enter its submenu. Press <↑> or <↓> to select a device. Press <+> to move it up, press <−> to move it down the list. Press to exit this menu. Hard Disk Boot Priority: This item selects the booting priority for Hard-disk drives connected in your system. Press key to enter its submenu.
BIOS Setup 3-13 Boot Up NumLock Status: This item determines the default state of the numeric keypad at system booting up. [On]: The numeric keypad functions as number keys. [Off]: The numeric keypad functions as arrow keys. Security Option: This item determines when the system will prompt for password - every time the system boots or only when enters the BIOS setup. [Setup]: The password is required only when accessing the BIOS Setup. [System]: The password is required each time the computer boots up.
3-14 Chapter 3 3-4. Advanced Chipset Features DRAM Configuration: Click key to enter its submenu: (Leave these items to their default settings.) LDT & PCI Bus Control: Click key to enter its submenu: (Leave these items to their default settings.
BIOS Setup 3-15 Back to Advanced Chipset Features Setup Menu: VLink Mode Selection: This item manually selects the VLink Mode. Init Display First: This item selects which slot to initialize first on system boot-up. System BIOS Cacheable: This item decides the system BIOS to be cacheable on system boot-up. CPU Extra Info Show: This item decides to show the CPU operating speed on system boot-up.
3-16 Chapter 3 3-5. Integrated Peripherals OnChip IDE Device: Click key to enter its submenu: IDE Bus Master: This option enables or disables the IDE bus mastering capability under the DOS environment. IDE Prefetch Mode: Two options are available: Disabled or Enabled. The default setting is Enabled. The onboard IDE drive interfaces supports IDE prefetching for faster drive accesses.
BIOS Setup 3-17 Back to Integrated Peripherals Setup Menu: OnChip PCI Device: Click key to enter its submenu: OnChip Audio Controller: This option enables or disables the audio controller. OnChip USB Controller: This option enables or disables the USB controller. USB 2.0 Controller: This option enables or disables the USB 2.0 controller. USB Emulation: [OFF]: The system does not support any USB device in DOS environment.
3-18 Chapter 3 Back to Integrated Peripherals Setup Menu: Onboard PCI Device: Click key to enter its submenu: Onboard LAN Controller: This option enables or disables the LAN controller. LAN Boot ROM: This item enables or disables the Boot ROM on LAN controller. Onboard RAID ROM: This item allows you to use the boot ROM of onboard Serial ATA RAID to boot-up system. Onboard 1394 Controller: This option enables or disables the onboard IEEE 1394 controller.
BIOS Setup 3-19 Onboard FDC Controller: Two options are available: Enabled and Disabled. The default setting is Enabled. You can enable or disable the onboard FDC controller. Onboard Serial Port 1: This is used to specify the I/O address and IRQ of Serial Port 1. Six options are available: Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 AUTO. The default setting is 3F8/IRQ4. Onboard Parallel Port: Sets the I/O address and IRQ of the onboard parallel port.
3-20 Chapter 3 3-6. Power Management Setup ACPI Suspend Type: This item selects the type of Suspend mode. [S1 (PowerOn-Suspend)]: Enables the Power On Suspend function. [S3 (Suspend-To-RAM)]: Enables the Suspend to RAM function. Soft-Off by PWRBTN: This item selects the method of powering off your system: [Delay 4 Sec]: Pushing the power button for more than 4 seconds will power off the system. This will prevent the system from powering off in case you accidentally hit or pushed the power button.
BIOS Setup 3-21 Cool’n’Quiet Technology: This option enables or disables the AMD K8 cool and quiet function. IRQ/Event Activity Detect: Click key to enter its submenu: POWER ON Function: This item selects the way you want your system to power on. [Password]: Use a password to power on the system, select this option then press . Enter your password. You can enter up to 5 characters. Type in exactly the same password to confirm, and then press .
3-22 Chapter 3 any event affecting from onchip USB will awaken a system that has powered down. Wakeup by PME# of PCI: Two options are available: Disabled or Enabled. The default setting is Disabled. When set to Enabled, any event affecting from PCI card (PME) will awaken a system that has powered down. Wakeup by Ring: Two options are available: Disabled or Enabled. The default setting is Disabled. When set to Enabled, any event affecting from Modem Ring will awaken a system that has powered down.
BIOS Setup 3-23 3-7. PnP/PCI Configurations PCI/VGA Palette Snoop: This item determines whether the MPEG ISA/VESA VGA cards can work with PCI/VGA or not. [Enabled]: MPEG ISA/VESA VGA cards work with PCI/VGA. [Disabled]: MPEG ISA/VESA VGA cards do not work with PCI/VGA. PCI Latency Timer(CLK): This item controls how long each PCI device can hold the bus before another takes over.
3-24 Chapter 3 3-8. Load Fail-Safe Defaults This option loads the BIOS default values for the most stable, minimal-performance system operations. 3-9. Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal-performance system operations. 3-10. Set Password This option protects the BIOS configuration or restricts access to the computer itself. 3-11. Save & Exit Setup This option saves your selections and exits the BIOS setup menu. 3-12.
Install VIA 4-in-1 Driver A-1 Appendix A. Install VIA 4-in-1 Driver NOTE: Please install this VIA 4-in-1 driver first after having installed the Windows operating system. The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically.
A-2 6. Appendix A Click [Next]. 7. Choose [Yes, I want to restart my computer now.], and click [OK] to complete setup.
Install Audio Driver B-1 Appendix B. Install Audio Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab.
B-2 AX8 Series Appendix B
Install LAN Driver C-1 Appendix C. Install LAN Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab.
C-2 AX8 Series Appendix C
Install VIA USB 2.0 Driver D-1 Appendix D. Install VIA USB 2.0 Driver NOTE: The “USB 2.0 Driver” packed in the “Driver & Utility CD” is currently available for Windows 9x and ME only. To install this driver for Windows XP or Windows 2000, you have to download their latest service pack first from Microsoft’s web site. The installation procedures and screen shots in this section are based on Windows 2000 operating system. For those of other OS, please follow its on-screen instruction.
D-2 AX8 Series Appendix D
Install VIA South Bridge SATA RAID Driver E-1 Appendix E. Install VIA South Bridge SATA RAID Driver NOTE: Both procedures of installing the driver for “SATA RAID” and “South Bridge SATA RAID” are the same. You only need to do it for once from either of these two. The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction.
E-2 Appendix E 4. Click [Next]. 5. Click [Continue Anyway]. 6. Click [Continue Anyway]. AX8 Series 7. Click [Continue Anyway]. 8. Click [Continue Anyway]. 9. Click [Continue Anyway].
Install VIA South Bridge SATA RAID Driver 10. Click [Continue Anyway]. 11. Click [Continue Anyway]. E-3 13. Click [Next]. 14. Choose [Yes, I want to restart my computer now.], and click [Finish] to complete setup. 15. After the system restarted, a shortcut icon appears at the right corner of Windows task bar. 12. Click [Continue Anyway].
E-4 16. This is the “VIA RAID Tool” configuration menu. For more information on how to operate, please refer to the “Help” menu.
Install AMD Athlon 64 Processor Driver F-1 Appendix F. Install AMD Athlon 64 Processor Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
F-2 Appendix F 6. Click [Next]. 7. Click [Finish]. 8. Click [Yes] to restart your system.
Install ABIT µGuru Utility G-1 Appendix G. Install ABIT µGuru Utility The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
G-2 AX8 Series Appendix G
POST Code Definition H-1 Appendix H.
H-2 Appendix H 1F 21 23 24 25 26 27 29 2B 2D 33 35 37 39 3C 3E 40 43 47 49 4E 50 52 53 AX8 Series Load keyboard matrix (notebook platform) HPM initialization (notebook platform) 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information.
POST Code Definition 55 57 59 5B 5D 60 63 65 67 69 6B 6D 6F 75 76 77 7A 7C 7F H-3 Display number of processors (multi-processor platform) Display PnP logo Early ISA PnP initialization -Assign CSN to every ISA PnP device Initialize the combined Trend Anti-Virus code (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional) 1. Initialize Init_Onboard_Super_IO 2. Initialize Init_Onbaord_AUDIO Okay to enter Setup utility; i.e.
H-4 Appendix H 8B 8D 8F 93 94 95 96 FF AX8 Series 1. Invoke all ISA adapter ROMs 2. Invoke all PCI ROMs (except VGA) 1. Enable/Disable Parity Check according to CMOS setup 2. APM Initialization Clear noise of IRQs Read HDD boot sector information for Trend Anti-Virus code 1. Enable L2 cache 2. Program Daylight Saving 3. Program boot up speed 4. Chipset final initialization. 5. Power management final initialization 6. Clear screen & display summary table 7. Program K6 write allocation 8.
POST Code Definition H-5 AC2003 POST Code Definition: POST (hex) Description Power On Sequence 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 8.9. 8.A. 8.B. 8.C. 8.D. 8.D. 8.E. 8.F. 9.0. Start power on sequence Enable ATX power supply ATX power supply ready DDR voltage ready Setup PWM for CPU core voltage Assert PWM for CPU core voltage Check CPU core voltage CPU core voltage ready Initial clock generator IC North Bridge chipset voltage ready AGP voltage ready 3VDUAL voltage ready VDDA 2.
H-6 AX8 Series Appendix H
Troubleshooting (Need Assistance?) Appendix I. I-1 Troubleshooting (Need Assistance?) Q & A: Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults.
I-2 Appendix I Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual. If you have a problem during operation, in order to help our technical support personnel quickly determine the problem with your motherboard and give you the answers you need, before filling in the technical support form, eliminate any peripheral that is not related to the problem, and indicate it on the form.
Troubleshooting (Need Assistance?) I-3 Main instructions: To fill in this “Technical Support Form”, refer to the step-by-step instructions given below: 1*. MODEL: Note the model number given in your user’s manual. Example: AX8-3rd Eye, AX8, AX8-V 2*. Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:*.**”. Example: REV: 1.00 * 3 . BIOS ID and Part Number: See the on screen message. 4.
I-4 Appendix I Technical Support Form Company Name: Phone Number: Contact Person: Fax Number: E-mail Address: Model * Motherboard Model No.
How to Get Technical Support J-1 Appendix J. How to Get Technical Support (From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users.
J-2 Appendix J 4. Internet Newsgroups. They are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange information and discuss experiences they have had with ABIT products. Many times you will see that your question has already been asked before. This is a public Internet news group and it is reserved for free discussions. Here is a list of some of the more popular ones: alt.comp.periphs.
How to Get Technical Support North America and South America J-3 ABIT Computer (U.S.A.) Corporation 45531 Northport Loop West, Fremont CA, 94538, U.S.A. Tel: 1-510-623-0500 Fax: 1-510-623-1092 Sales: sales@abit-usa.com Latin America Sales: ventas@abit-usa.com Marketing: marketing@abit-usa.com Web Site: http://www.abit-usa.com RMA Center 46808 Lakeview Blvd. Fremont, CA 94538, U.S.A. UK and Ireland ABIT Computer (U.K.) Corporation Ltd.
J-4 Appendix J Poland Japan Taiwan Head Office (Serving all other territories not listed above. Taiwan is 8+ GMT time, and may have different holiday calendar from yours.) ABIT Computer (Poland) Co. Ltd. Przedstawicielstwo w Polsce ul. Wita Stwosza 28, 50-149 Wrocław Tel: 48 71 780 78 65 / 66 Fax: 48 71 372 30 87 Web Site: http://www.abit4u.jp ABIT Computer Corporation No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan Tel: 886-2-8751-8888 Fax: 886-2-8751-3382 Sales: sales@abit.com.
