AW8 Series (AW8, AW8-MAX) Intel Pentium 4 System Board Socket 775 User’s Manual 4200-0454-03 Rev. 1.
Copyright and Warranty Notice The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document.
Table of Contents Chapter 1. 1-1. 1-2. Chapter 2. 2-1. 2-2. 2-3. 2-4. Hardware Setup................................................................... 2-1 Install The Motherboard..........................................................................2-1 Install CPU, Heatsink and Fan Assembly ...............................................2-2 Install System Memory ...........................................................................2-4 Connectors, Headers and Switches ............................
3-12. Exit Without Saving..............................................................................3-24 Appendix A. Install Intel Chipset Software Installation Utility .......................... A-1 Appendix B. Install Intel Matrix Storage Technology RAID Driver.................. B-1 Appendix C. Install Audio Driver ........................................................................ C-1 Appendix D. Install BCM LAN Driver ................................................................
Introduction 1-1 Chapter 1. Introduction 1-1. Features & Specifications 1. CPU • • Designed for Intel® Pentium 4 / Pentium D LGA775 processors with 1066/800 MHz FSB Supports Intel® Hyper-Threading / XD-bit / EM64T / EIST Technology 2. Chipset • Intel® 955X / Intel® ICH7R Express Chipset 3. Memory • • Four 240-pin DIMM slots (Un-buffered Non-ECC DIMM) Supports Dual channel DDR2 667/533 (Max. 8GB) 4. PCI-E x16 Graphic • Delivers up to 8GB/s per direction for 3.5 times more bandwidth than AGP8X 5.
1-2 Chapter 1 • • • • • • • • • • 2x PCI slots 1x AudioMAX slot 1x Floppy port 1x UDMA 100/66/33 connector 2x SATA connectors (For model AW8-MAX only) 4x SATA connectors 2x USB 2.0 headers 2x IEEE1394b headers (For model AW8-MAX only) 1x FP-Audio header 1x CD-IN header 12. Back Panel I/O • • • • • ABIT Q-OTES™ Technology 1x PS/2 keyboard, 1x PS/2 mouse 1x IEEE1394a connector (For model AW8-MAX only) 4x USB 2.0 connectors 2x RJ-45 Gigabit LAN connectors 13.
Introduction 1-3 1-2.
1-4 AW8 Series Chapter 1
Hardware Setup 2-1 Chapter 2. Hardware Setup Before installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before installing or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or become damaged. 2-1.
2-2 Chapter 2 2-2. Install CPU, Heatsink and Fan Assembly In order to protect the contact pins, please pay attention to these notices: 1. A maximum 20 cycles of CPU installation is recommended. 2. Never touch the contact pins with fingers or any object. 3. Always put on the cap when the CPU is not in use. 4. Use your right thumb and forefinger to grasp the CPU package. Be sure to grasp on the edge of the substrate, and face the Pin-1 indicator toward the bottom-left side.
Hardware Setup The cap plays an important role in protecting contact pins. In order to prevent bent pin, PUT ON the cap after operation or testing. 2-3 It is strongly recommended that you use an air-cooled fan heatsink designed for the LGA775 processor. For detailed information on how to install your heatsink and fan assembly, please refer to the instruction manual came packed with the heatsink and fan assembly you bought 7. Lower the plate onto the CPU package.
2-4 Chapter 2 2-3. Install System Memory The Intel® 955X Express Chipset MCH memory interface is designed with Flex Memory Technology supporting single-channel or dual-channel DDR2 memory configurations. • To reach the optimum performance in dual-channel configurations, install identical DDR2 DIMM pairs for each channel. • Install DIMMs with the same CAS latency. To reach the optimum compatibility, obtain memory modules from the same vendor.
Hardware Setup • [Dual Channel Asymmetric]: both channels are populated, but each channel has a different amount of total memory.
2-6 Chapter 2 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, and how to connect them. Please read the entire section for necessary information before attempting to finish all the hardware installation inside the computer chassis. A complete enlarged layout diagram is shown in Chapter 1 for all the position of connectors and headers on the board that you may refer to.
Hardware Setup (2). 2-7 FAN Power Connectors These connectors each provide power to the cooling fans installed in your system. • CPUFAN1: CPU Fan Power Connector • NBFAN1: Chipset Fan Power Connector • SYSFAN1: System Fan Power Connector • AUXFAN1 ~ 5: Auxiliary Fan Power Connector WARNING: These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.
2-8 (3). Chapter 2 CMOS Memory Clearing Header This header uses a jumper cap to clear the CMOS memory. • Pin 1-2 shorted (default): Normal operation. • Pin 2-3 shorted: Clear CMOS memory. WARNING: Turn the power off first (including the +5V standby power) before clearing the CMOS memory. Failing to do so may cause your system to work abnormally or malfunction.
Hardware Setup (4). 2-9 Wake-up Header These headers use a jumper cap to enable/disable the wake-up function. • USB-PWR1: Pin 1-2 shorted (default): Disable wake-up function support at USB1 port. Pin 2-3 shorted: Enable wake-up function support at USB1 port. • USB-PWR2: Pin 1-2 shorted (default): Disable wake-up function support at USB2 port.
2-10 (5). Chapter 2 Back Panel Audio Connection Slot The slot “BP-AUDIO1” provides the audio input/output connection at back panel through an audio daughter-card. NOTE: Install this daughter-card at slot “BP-AUDIO1”. • S/PDIF Out: This connector provides an S/PDIF-Out connection through optical fiber to digital multimedia devices. • S/PDIF In: This connector provides an S/PDIF-In connection through optical fiber to digital multimedia devices.
Hardware Setup 2-11 S/PDIF Connection: Along with the motherboard package you can find an audio daughter-card and a roll of optical fiber cable for S/PDIF connection. • • S/PDIF Input Connection: 1. Plug the end with 3.5mm adapter into the [JK1] jack on this daughter-card. (This jack is used for either optical or line input.) 2. Remove the rubber protection-cap at the other end. Plug it into the [Digital-Out] (SPDIF-Out) jack on your digital multimedia device. S/PDIF Output Connection: 1.
2-12 (6). Chapter 2 Front Panel Switches & Indicators Headers This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention to connect these headers. A wrong orientation will only cause the LED not lighting, but a wrong connection of the switches could cause system malfunction.
Hardware Setup 2-13 (7). Additional IEEE1394 Port Headers These headers each provide one additional IEEE1394 port connection through an extension cable and bracket.
2-14 (8). Chapter 2 Additional USB Port Headers These headers each provide 2 additional USB 2.0 ports connection through an USB cable designed for USB 2.0 specifications.
Hardware Setup (9). 2-15 GURU Clock Connection Header This header is reserved for connecting ABIT’s exclusive GURU Clock.
2-16 Chapter 2 (10). Floppy and IDE Disk Drive Connectors The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system. NOTE: The red line on the ribbon cable must be aligned with pin-1 on both the FDC1 port and the floppy connector.
Hardware Setup 2-17 (11). POST Code Display This is an LED device to display the “POST” Code, the acronym of Power On Self Test. The computer will execute the POST action whenever you power on the computer. The POST process is controlled by the BIOS. It is used to detect the status of the computer’s main components and peripherals. Each POST Code corresponds to different checkpoints that are also defined by the BIOS in advance.
2-18 Chapter 2 (12). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable. This motherboard provides RAID 0, RAID 1, RAID5 and RAID10 configuration for Serial ATA hard drives through the Intel ICH7R chipset. You may configure a disk array by the Intel Matrix Storage Technology RAID Driver option ROM utility. For model “AW8-MAX”, two additional SATA connectors (SATA5 and SATA6 hard drives through the Silicon Image chipset) are provided.
Hardware Setup 2-19 (13). PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture. (14). PCI Express x1 Slots These slots are used to attach the next generation of I/O architecture.
2-20 Chapter 2 (15). Back Panel Connectors AW8: AW8-MAX: • IEEE1: Connects to devices of IEEE1394 protocol. (For model AW8-MAX only) • Mouse: Connects to PS/2 mouse. • Keyboard: Connects to PS/2 keyboard. • LAN1: Connects to Local Area Network (For model AW8-MAX only). • LAN2: Connects to Local Area Network. • USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse, keyboard, hub, digital camera, joystick etc.
BIOS Setup 3-1 Chapter 3. BIOS Setup This motherboard provides a programmable EEPROM that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”. This chapter explains the Setup Utility of BIOS utility.
3-2 Chapter 3 3-1. µGuru™ Utility There are two setup menus in this µGuru utility. You may switch between these two by clicking the left or right arrow key on keyboard: OC Guru: Brand Name: This item displays the CPU model name installed on this motherboard. Frequency: This item displays the processor speed of the CPU installed on this motherboard. CPU Operating Speed: This item displays the CPU operating speed according to the type and speed of your CPU.
BIOS Setup ! 3-3 External Clock: This item selects the external clock frequency. Due to the specification limit of the CPU you installed, the speed you set over its standard bus speed is supported, but not guaranteed. ! Multiplier Factor: This item displays the multiplier factor for the CPU you installed. ! Estimated New CPU Clock: This item displays an estimated CPU processor speed. ! N/B Strap CPU As: This item sets the external hardware reset strap assigned to MCH (Memory Controller Hub).
3-4 Power Cycle Statistics: Click key to enter its submenu: These items display the power cycle statistics for each element. ABIT EQ: Click right-arrow <→> key to switch from OC Guru setup menu to ABIT EQ setup menu: ABIT EQ Beep Control: This item allows you to enable or disable ABIT EQ Beep Control function.
BIOS Setup # 3-5 Temperature Monitoring: Click key to enter its submenu: CPU Temperature/System Temperature/PWM Temperature: These items display the temperature of CPU, System, and Power Module. ! Shutdown Enable: Use key to enable system shutdown function. If the CPU/System/PWM’s temperature exceeds the shutdown temperature limit, the system would shutdown automatically. ! Shutdown Temp.
3-6 # Chapter 3 Voltage Monitoring: Click key to enter its submenu: All Voltages: These items display the voltage of each element. ! Shutdown Enable: Use key to enable system shutdown function. If the voltage of corresponding element is higher/lower than the high/low limit, the system would automatically shutdown. ! Beep Enable: Use key to enable warning beeps function. If the voltage of corresponding element is higher/lower than the high/low limit, warning beeps will sound.
BIOS Setup # 3-7 Fan Speed Monitoring: Click key to enter its submenu: CPU/NB/SYS/AUX/OTES FAN Speed: These items display the speed of the fans connected to CPU, NB, SYS, AUX1 and AUX2 FAN headers. ! Shutdown Enable: Use key to enable system shutdown function. Once the system has detected that the fan speed is lower than the low limit value, system will shutdown automatically. ! Beep Enable: Use key to enable warning beeps function.
3-8 # Chapter 3 FanEQ Control: Click key to enter its submenu (1st FanEQ Group): CPU/NB/SYS FanEQ Control: When set to [Enabled], these items control the CPU, NB, and/or SYS fan speed by the following setting combinations. ! Reference Temperature: This item selects the reference point for taking temperature among the available options of CPU, SYS, and PWM Temperature, but there is only one “CPU Temperature” item to choose for the “CPU FanEQ Control”.
BIOS Setup 3-9 Click key to enter its submenu (2nd FanEQ Group): Click key to enter its submenu (3rd FanEQ Group): AUX/OTES FanEQ Control: When set to [Enabled], these items control the AUX/OTES fan speed by the following setting combinations. ! Reference Temperature: This item selects the reference point for taking temperature among the available options of CPU, SYS, and PWM Temperature, but there is only one “CPU Temperature” item to choose for the “CPU FanEQ Control”.
3-10 Chapter 3 3-2. Standard CMOS Features This section contains the basic configuration parameters of the BIOS. These parameters include date, hour, VGA card, FDD, and HDD settings. Date (mm:dd:yy): This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. Time (hh:mm:ss): This item sets the time you specify (usually the current time) in the format of [Hour], [Minute], and [Second].
BIOS Setup 3-11 IDE HDD Auto-Detection: This item allows you to detect the parameters of IDE drives by pressing key. The parameters will be shown on the screen automatically. IDE Channel 1 Master/Slave, IDE Channel 2 Master/Slave, Extended IDE Drive: When set to [Auto], the BIOS will automatically check what kind of IDE drive you are using. If you want to define your own drive by yourself, set it to [Manual] and make sure you fully understand the meaning of the parameters.
3-12 Chapter 3 Halt On: This item determines whether the system stops if an error is detected during system boot-up. [All Errors]: The system-boot will stop whenever the BIOS detect a non-fatal error. [No Errors]: The system-boot will not stop for any error detected. [All, But Keyboard]: The system-boot will stop for all errors except a keyboard error. [All, But Diskette]: The system-boot will stop for all errors except a diskette error.
BIOS Setup 3-13 Quick Power On Self Test: When set to [Enabled], this item speeds up the Power On Self Test (POST) after powering on the system. The BIOS shorten or skip some check during the POST. # CPU Feature: Click key to enter its submenu: Delay Prior to Thermal: This item selects the delay time before thermal activation. Thermal Management This item selects the type of thermal monitoring.
3-14 Chapter 3 EIST Function This item appears only for certain processors with the EIST (Enhanced Intel SpeedStep Technology) Function. When set to [Enabled], EIST will dynamically switch between multiple frequency and voltage points to optimize the power and performance balance of the processor and system based on demand. # Back to Advanced BIOS Features Setup Menu: Hard Disk Boot Priority: This item selects the hard disks booting priority.
BIOS Setup 3-15 Report No FDD For OS: When set to [Yes], this item allows you to run some older operating system without floppy disk drive. Leave this item to its default setting. Delay IDE Initial (Secs): This item allows the BIOS to support some old or special IDE devices by prolonging this delay time. A larger value will give more delay time to the device for which to initialize and to prepare for activation. Full Screen LOGO Show: This item determines to show the full screen logo when booting. 3-4.
3-16 Chapter 3 Memory Hole At 15M-16M: When set to [Enabled], the memory address space at 15M-16M will be reserved for ISA expansion cards that specifically requires this setting. This makes the memory from 15MB and up unavailable to the system. Leave this item to its default setting. # PCI Express Root Port Func: Click key to enter its submenu: PCI Express Slot 1 / PCI Express Slot 2: This option enables or disables the PCI Express port function.
BIOS Setup 3-17 3-5. Integrated Peripherals # On-Chip IDE Device: Click key to enter its submenu: IDE Bus Master: This option enables or disables the IDE bus mastering capability under the DOS environment. On-Chip IDE-1 Controller: This item selects whether to enable or disable the IDE-1 controller. On-Chip SATA Mode: This item determines the mode for on-chip Serial ATA. [IDE]: The on-chip Serial ATA served as IDE mode. [RAID]: The on-chip Serial ATA served as RAID mode.
3-18 Chapter 3 On-Chip SATA: This item determines the function for on-chip Serial ATA. [Disabled]: Disable the Serial ATA controller. [Auto]: Allows the Serial ATA controller to be arranged by BIOS automatically. [Combined Mode]: Parallel ATA and Serial ATA are combined together. Supports up to 4 IDE drives. [Enhanced Mode]: Enable both Parallel ATA and Serial ATA. Supports up to 6 IDE drives. [SATA Only]: The SATA is operating in legacy mode.
BIOS Setup ! 3-19 SATA Mode: This item displays the variety modes for SATA Mode. # On-Chip PCI Device: Click key to enter its submenu: On-Chip USB Controller: This option enables or disables the USB controller. ! USB 2.0 Controller: This option enables or disables the USB 2.0 controller. ! USB Keyboard Support: This item allows you to select [BIOS] for using USB keyboard in DOS environment, or [OS] in OS environment.
3-20 Chapter 3 Floppy Disk Controller This option enables or disables the floppy disk controller. # Onboard PCI Device: Click key to enter its submenu: IEEE 1394 Controller: This option enables or disables the IEEE 1394 controller. Serial ATA Controller This option enables or disables the Serial ATA controller. ! SATA RAID ROM This item allows you to use the boot ROM of on-chip Serial ATA RAID to boot-up system.
BIOS Setup 3-21 ACPI Suspend Type: This item selects the type of Suspend mode. [S1(PowerOn-Suspend)]: Enables the Power On Suspend function. [S3(Suspend-To-RAM)]: Enables the Suspend to RAM function. ! Resume by USB From S3: When set to [Enabled], this item allows you to use a USB device to wake up a system that is in the S3 (STR - Suspend To RAM) state. This item can be configured only if the item “ACPI Suspend Type” is set to [S3(STR)].
3-22 Chapter 3 Power On Function This item selects the way you want your system to power on. [Password]: Use a password to power on the system, select this option then press . Enter your password. You can enter up to 5 characters. Type in exactly the same password to confirm, and then press . [Hot KEY]: Use any of the function keys between to to power on the system. [Mouse Left]: Double click the mouse left button to power on the system.
BIOS Setup 3-23 3-7. PnP/PCI Configurations Resources Controlled By: This item configures all of the boot and Plug-and-Play compatible devices. [Auto(ESCD)]: The system will automatically detect the settings. [Manual]: Choose the specific IRQ resources in the “IRQ Resources” menu. ! IRQ Resources: Click key to enter its submenu: This item sets each system interrupt to either [PCI Device] or [Reserved].
3-24 Chapter 3 3-8. Load Fail-Safe Defaults This option loads the BIOS default values for the most stable, minimal-performance system operations. 3-9. Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal-performance system operations. 3-10. Set Password This option protects the BIOS configuration or restricts access to the computer itself. 3-11. Save & Exit Setup This option saves your selections and exits the BIOS setup menu. 3-12.
Install Intel Chipset Software Installation Utility A-1 Appendix A. Install Intel Chipset Software Installation Utility NOTE: Please install this Intel Chipset driver first after having installed the Windows operating system. The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instructions. Insert the Driver & Utility CD into CD-ROM drive. It should execute the installation program automatically.
A-2 AW8 Series Appendix A
Install Intel Matrix Storage Technology RAID Driver B-1 Appendix B. Install Intel Matrix Storage Technology RAID Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instructions. Insert the Driver & Utility CD into CD-ROM drive. It should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
B-2 Appendix B 5. Click [Next]. 6. Click [Finish] to complete setup.
Install Audio Driver C-1 Appendix C. Install Audio Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab.
C-2 AW8 Series Appendix C
Install BCM LAN Driver D-1 Appendix D. Install BCM LAN Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
D-2 AW8 Series Appendix D
Install Sil3132 SATA Driver (AW8-MAX) E-1 Appendix E. Install Sil3132 SATA Driver (AW8-MAX) The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
E-2 Appendix E 7. Choose [I accept the terms in the license agreement], and click [Next]. 8. Click [Next]. 9. Click [Finish]. AW8 Series 10. Click [Finish] to complete setup..
Install USB 2.0 Driver F-1 Appendix F. Install USB 2.0 Driver NOTE: The “USB 2.0 Driver” packed in the “Driver & Utility CD” is currently available for Windows 9x and ME only. To install this driver for Windows XP or Windows 2000, you have to download their latest service pack first from Microsoft’s web site.
F-2 AW8 Series Appendix F
Install ABIT µGuru Utility G-1 Appendix G. Install ABIT µGuru Utility The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
G-2 AW8 Series Appendix G
POST Code Definition H-1 Appendix H.
H-2 Appendix H 1F 21 23 24 25 26 27 29 2B 2D 33 35 37 39 3C 3E 40 43 47 49 4E 50 52 53 AW8 Series Load keyboard matrix (notebook platform) HPM initialization (notebook platform) 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information.
POST Code Definition 55 57 59 5B 5D 60 63 65 67 69 6B 6D 6F 75 76 77 7A 7C 7F H-3 Display number of processors (multi-processor platform) Display PnP logo Early ISA PnP initialization -Assign CSN to every ISA PnP device Initialize the combined Trend Anti-Virus code (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional) 1. Initialize Init_Onboard_Super_IO 2. Initialize Init_Onbaord_AUDIO Okay to enter Setup utility; i.e.
H-4 Appendix H 8B 8D 8F 93 94 95 96 FF AW8 Series 1. Invoke all ISA adapter ROMs 2. Invoke all PCI ROMs (except VGA) 1. Enable/Disable Parity Check according to CMOS setup 2. APM Initialization Clear noise of IRQs Read HDD boot sector information for Trend Anti-Virus code 1. Enable L2 cache 2. Program Daylight Saving 3. Program boot up speed 4. Chipset final initialization. 5. Power management final initialization 6. Clear screen & display summary table 7. Program K6 write allocation 8.
POST Code Definition H-5 AC2005 POST Code Definition: POST (hex) Description Power On Sequence 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 8.9. 8.A. 8.B. 8.C. 8.D. 8.D. 8.E. 8.F. 9.0. Start power on sequence Enable ATX power supply ATX power supply ready DDR voltage ready Setup PWM for CPU core voltage Assert PWM for CPU core voltage Check CPU core voltage CPU core voltage ready Initial clock generator IC North Bridge chipset voltage ready AGP voltage ready 3VDUAL voltage ready VDDA 2.
H-6 AW8 Series Appendix H
Troubleshooting (Need Assistance?) Appendix I. I-1 Troubleshooting (Need Assistance?) Q & A: Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults.
I-2 Appendix I Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual. If you have a problem during operation, in order to help our technical support personnel quickly determine the problem with your motherboard and give you the answers you need, eliminate any peripheral that is not related to the problem, and indicate it on the form.
Troubleshooting (Need Assistance?) I-3 Main instructions: To fill in this “Technical Support Form”, refer to the step-by-step instructions given below: 1*. MODEL: Note the model number given in your user’s manual. Example: AW8 Series * 2 . Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:*.**”. Example: REV: 1.00 * 3 . BIOS ID and Part Number: See the on screen message. 4.
I-4 Appendix I ' Technical Support Form ! Company Name: ( Phone Number: " Contact Person: # Fax Number: ) E-mail Address: Model * Motherboard Model No.
How to Get Technical Support J-1 Appendix J. How to Get Technical Support (From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users.
J-2 Appendix J 4. Internet Newsgroups. These are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange information and discuss experiences they have had with ABIT products. Many times you will see that your question has already been asked before. This is a public Internet news group and it is reserved for free discussions. Here is a list of some of the more popular ones: alt.comp.
How to Get Technical Support North America and South America J-3 ABIT Computer (U.S.A.) Corporation 45531 Northport Loop West, Fremont CA, 94538, U.S.A. Tel: 1-510-623-0500 Fax: 1-510-623-1092 Sales: sales@abit-usa.com Latin America Sales: ventas@abit-usa.com Marketing: marketing@abit-usa.com Web Site: http://www.abit-usa.com RMA Center: http://rma.abit-usa.
J-4 Appendix J Poland Japan Taiwan Head Office (Serving all other territories not listed above. Taiwan is 8+ GMT time, and may have different holiday calendar from yours.) ABIT Computer (Poland) Co. Ltd. Przedstawicielstwo w Polsce ul. Wita Stwosza 28, 50-149 Wrocław Tel: 48 71 780 78 65 / 66 Fax: 48 71 372 30 87 Web Site: http://www.abit4u.jp ABIT Computer Corporation No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan Tel: 886-2-8751-8888 Fax: 886-2-8751-3382 Sales: sales@abit.com.
