AA8-DuraMAX Intel Pentium 4 System Board Socket 775 User’s Manual 4200-0413-01 Rev. 1.
Copyright and Warranty Notice The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual. No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document.
Table Of Contents Chapter 1. 1-1. 1-2. Chapter 2. 2-1. 2-2. 2-3. 2-4. Hardware Setup.................................................................... 2-1 Install The Motherboard...........................................................................2-1 Install CPU, Heatsink and Fan Assembly................................................2-2 Install System Memory ............................................................................2-4 Connectors, Headers and Switches .........................
3-11. 3-12. Save & Exit Setup ..................................................................................3-26 Exit Without Saving...............................................................................3-26 Appendix A. Install Intel Chipset Software Utility............................................... A-1 Appendix B. Install Intel Application Accelerator RAID.................................... B-1 Appendix C. Install Audio Driver .......................................................
Introduction 1-1 Chapter 1. Introduction 1-1. Features & Specifications 1. CPU • • Supports Intel Prescott LGA775 processors with 800MHz FSB Supports Intel Hyper-Threading Technology 2. Chipset • • Intel 925X / Intel ICH6-R Express Chipset Supports Hi-Speed Universal Serial Bus (USB 2.0) 3. Memory • • Four 240-pin DIMM sockets (Un-buffered Non-ECC DIMM) Supports Dual channel DDR2 533/400 (Max. 4GB) 4. Graphics Port • PCI-Express X16 for next generation of graphics architecture 5.
1-2 Chapter 1 • • • • • • 4x SATA 150 connectors 1x Ultra ATA/100/66/33 connector 2x USB 2.0 headers 2x IEEE 1394 headers 1x FP-Audio header 1x CD-IN header 12. Back Panel I/O • • • • • • • • 1x PS/2 Keyboard, 1x PS/2 mouse 1x Serial port connectors, 1x Parallel port connector 1x S/PDIF In connector 1x S/PDIF Out connector 1x AUDIO1 connector (Surround-Left / Surround-Right, Rear-Left / Rear-Right, Center/Subwoofer) 1x AUDIO2 connector (Mic-In, Line-In, Line-Out) 2x USB 2.
Introduction 1-3 1-2.
1-4 AA8-DuraMAX Chapter 1
Hardware Setup 2-1 Chapter 2. Hardware Setup Before the Installation: Turn off the power supply switch (fully turn off the +5V standby power), or disconnect the power cord before installing or unplugging any connectors or add-on cards. Failing to do so may cause the motherboard components or add-on cards to malfunction or damaged. 2-1.
2-2 Chapter 2 2-2. Install CPU, Heatsink and Fan Assembly In order to protect the contact pins, please pay attention to these notices: 1. A maximum 20 cycles of CPU installation is recommended. 2. Never touch the contact pins with fingers or any object. 3. Always put on the cap when the CPU is not in use. 4. Use your right thumb and forefinger to grasp the CPU package. Be sure to grasp on the edge of the substrate, and face the Pin-1 indicator toward the bottom-left side.
Hardware Setup The cap plays an important role in protecting contact pins. In order to prevent bent pin, PUT ON the cap after operation or testing. 2-3 For detailed information on how to install your heatsink and fan assembly, please refer to the instruction manual came packed with the heatsink and fan assembly you bought. 7. Lower the plate onto the CPU package. Engage the load lever while gently pressing down the load plate. 10. Press each of the four fasteners down into the mounting holes. 8.
2-4 Chapter 2 2-3. Install System Memory This motherboard provides four 240-pin DDR2 DIMM slots for Dual Channel DDR 533/400 memory modules with memory expansion size up to 4GB. To reach the performance of Dual Channel DDR, the following rules must be obeyed: • When installing TWO DIMM modules: Install DIMM modules of the same type and size for slots [DIMM1]+[DIMM3] or slots [DIMM2]+[DIMM4].
Hardware Setup 2-5 Power off the computer and unplug the AC power cord before installing or removing memory modules. 1. Locate the DIMM slot on the board. 2. Hold two edges of the DIMM module carefully, keep away of touching its connectors. 3. Align the notch key on the module with the rib on the slot. 4. Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch.
2-6 Chapter 2 2-4. Connectors, Headers and Switches Here we will show you all of the connectors, headers and switches, and how to connect them. Please read the entire section for necessary information before attempting to finish all the hardware installation inside the computer chassis. A complete enlarged layout diagram is shown in Chapter 1 for all the position of connectors and headers on the board that you may refer to.
Hardware Setup (2). 2-7 FAN Power Connectors These connectors each provide power to the cooling fans installed in your system. • CPUFAN1: CPU Fan Power Connector • NBFAN1: Chipset Fan Power Connector • SYSFAN1: System Fan Power Connector • AUXFAN1, AUXFAN2: Auxiliary Fan Power Connector WARNING: These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.
2-8 (3). Chapter 2 CMOS Memory Clearing Header This header uses a jumper cap to clear the CMOS memory. • Pin 1-2 shorted (default): Normal operation. • Pin 2-3 shorted: Clear CMOS memory. WARNING: Turn the power off first (including the +5V standby power) before clearing the CMOS memory. Failing to do so may cause your system to work abnormally or malfunction.
Hardware Setup (4). 2-9 Wake-up Header These headers use a jumper cap to enable/disable the wake-up function. • USB-PWR1: Pin 1-2 shorted (default): Disable wake-up function support at USB1 port. Pin 2-3 shorted: Enable wake-up function support at USB1 port. • USB-PWR2: Pin 1-2 shorted (default): Disable wake-up function support at USB2 port.
2-10 (5). Chapter 2 Front Panel Audio Connection Header This header provides the connection to audio connector at front panel.
Hardware Setup (6). 2-11 Front Panel Switches & Indicators Headers This header is used for connecting switches and LED indicators on the chassis front panel. Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention to connect these headers. A wrong orientation will only cause the LED not lighting, but a wrong connection of the switches could cause system malfunction.
2-12 Chapter 2 (7). Additional IEEE1394 Port Headers These headers each provide one additional IEEE1394 port connection through an extension cable and bracket.
Hardware Setup (8). 2-13 Additional USB Port Headers These headers each provide 2 additional USB 2.0 ports connection through an USB cable designed for USB 2.0 specifications.
2-14 (9). Chapter 2 GURU Clock Connection Header This header is reserved for connecting ABIT’s exclusive GURU Clock. (10). Internal Audio Connectors These connectors connect to the audio output of internal CD-ROM drive or add-on card.
Hardware Setup 2-15 (11). Floppy and IDE Disk Drive Connectors The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system. NOTE: The red line on the ribbon cable must be aligned with pin-1 on both the FDC1 port and the floppy connector.
2-16 Chapter 2 (12). POST Code Display This is an LED device to display the “POST” Code, the acronym of Power On Self Test. The computer will execute the POST action whenever you power on the computer. The POST process is controlled by the BIOS. It is used to detect the status of the computer’s main components and peripherals. Each POST Code corresponds to different checkpoints that are also defined by the BIOS in advance.
Hardware Setup 2-17 (13). Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable. For more information on how to configure the function mode for SATA, please refer to the item “On-Chip Serial ATA” in the BIOS menu of “OnChip IDE Device”.
2-18 (14). PCI Express X16 Slot This slot is used to attach the next generation of graphics architecture. (15). PCI Express X1 Slots These slots are used to attach the next generation of I/O architecture.
Hardware Setup 2-19 (16). Back Panel Connectors • Mouse: Connects to PS/2 mouse. • Keyboard: Connects to PS/2 keyboard. • LPT1: Connects to printer or other devices that support this communication protocol. • COM1: Connects to external modem, mouse or other devices that support this communication protocol. • SPDIF-I: This connector provides an S/PDIF-In connection through optical fiber to digital multimedia devices.
2-20 AA8-DuraMAX Chapter 2
BIOS Setup 3-1 Chapter 3. BIOS Setup This motherboard provides a programmable EEPROM that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”. This chapter explains the Setup Utility of BIOS utility.
3-2 Chapter 3 3-1. µGuru Utility There are two setup menus in this µGuru utility. You may switch between these two by clicking the left or right arrow key on keyboard: OC Guru: Brand Name: This item displays the CPU model name installed on this motherboard. Frequency: This item displays the processor speed of the CPU installed on this motherboard. CPU Operating Speed: This item displays the CPU operating speed according to the type and speed of your CPU.
BIOS Setup 3-3 External Clock: This item selects the external clock frequency. Due to the specification limit of the CPU you installed, the speed you set over its standard bus speed is supported, but not guaranteed. Multiplier Factor: This item displays the multiplier factor for the CPU you installed. NOTE: Some processors might have this multiplier factor locked, so there is no way to choose a higher multiplier factor.
3-4 Chapter 3 Power Cycle Statistics: Click key to enter its submenu: These items display the power cycle statistics for each element. ABIT EQ: Click right-arrow <→> key to switch from OC Guru setup menu to ABIT EQ setup menu: ABIT EQ Beep Control: This item allows you to enable or disable ABIT EQ Beep Control function.
BIOS Setup 3-5 Temperature Monitoring: Click key to enter its submenu: CPU Temperature/System Temperature/PWM Temperature: These items display the temperature of CPU, System, and Power Module. Shutdown Enable: Use key to enable system shutdown function. If the CPU/System/PWM’s temperature exceeds the shutdown temperature limit, the system would shutdown automatically. Shutdown Temp.
3-6 Chapter 3 Voltage Monitoring: Click key to enter its submenu: All Voltages: These items display the voltage of each element. Shutdown Enable: Use key to enable system shutdown function. If the voltage of corresponding element is higher/lower than the high/low limit, the system would automatically shutdown. Beep Enable: Use key to enable warning beeps function. If the voltage of corresponding element is higher/lower than the high/low limit, warning beeps will sound.
BIOS Setup 3-7 Fan Speed Monitoring: Click key to enter its submenu: CPU/NB/SYS/AUX1/AUX2 FAN Speed: These items display the speed of the fans connected to CPU, NB, SYS, AUX1 and AUX2 FAN headers. Shutdown Enable: Use key to enable system shutdown function. Once the system has detected that the fan speed is lower than the low limit value, system will shutdown automatically. Beep Enable: Use key to enable warning beeps function.
3-8 Chapter 3 FanEQ Control: Click key to enter its submenu: CPU/NB/SYS FanEQ Control: When set to [Enabled], these items control the CPU, NB, and/or SYS fan speed by the following setting combinations. Reference Temperature: This item selects the reference point for taking temperature among the available options of CPU, SYS, and PWM Temperature, but there is only one “CPU Temperature” item to choose for the “CPU FanEQ Control”.
BIOS Setup 3-9 3-2. Standard CMOS Features This section contains the basic configuration parameters of the BIOS. These parameters include date, hour, VGA card, FDD, and HDD settings. Date (mm:dd:yy): This item sets the date you specify (usually the current date) in the format of [Month], [Date], and [Year]. Time (hh:mm:ss): This item sets the time you specify (usually the current time) in the format of [Hour], [Minute], and [Second].
3-10 Chapter 3 IDE HDD Auto-Detection: This item allows you to detect the parameters of IDE drives by pressing key. The parameters will be shown on the screen automatically. IDE Channel 0 Master/Slave, IDE Channel 1 Master/Slave, Extended IDE Drive: When set to [Auto], the BIOS will automatically check what kind of IDE drive you are using. If you want to define your own drive by yourself, set it to [Manual] and make sure you fully understand the meaning of the parameters.
BIOS Setup 3-11 [All Errors]: The system-boot will stop whenever the BIOS detect a non-fatal error. [No Errors]: The system-boot will not stop for any error detected. [All, But Keyboard]: The system-boot will stop for all errors except a keyboard error. [All, But Diskette]: The system-boot will stop for all errors except a diskette error. [All, But Disk/Key]: The system-boot will stop for all errors except a diskette or keyboard error.
3-12 Chapter 3 3-3. Advanced BIOS Features Hyper-Threading Technology This item is used to enable the functionality of the processor with Hyper-Threading Technology and will appear only when using such processor. The Hyper-Threading Technology helps your PC work more efficiently by maximizing processor resources and enabling a single processor to run two separate threads of software simultaneously, bringing forth greater performance and system responsiveness when running multiple applications at once.
BIOS Setup 3-13 [Off]: The numeric keypad functions as arrow keys. Security Option: This item determines when the system will prompt for password - every time the system boots or only when enters the BIOS setup. [Setup]: The password is required only when accessing the BIOS Setup. [System]: The password is required each time the computer boots up. NOTE: Don’t forget your password.
3-14 Chapter 3 3-4. Advanced Chipset Features DRAM Timing Selectable: This item sets the optimal timings for the following four items, depending on the memory module you are using. The default setting “By SPD” configures these four items by reading the contents in the SPD (Serial Presence Detect) device. The EEPROM on the memory module stores critical parameter information about the module, such as memory type, size, speed, voltage interface, and module banks.
BIOS Setup 3-15 PCI Express Root Port Func: Click key to enter its submenu: PCI Express Slot 1 ~ PCI Express Slot 3: This option enables or disables the PCI Express port function. PCI-E Compliancy Mode: This item selects the mode for PCI Express add-on card. Back to Advanced Chipset Features Setup Menu: Init Display First: This item selects whether to initiates from “PCI Express Slot” or “PCI Slot” first when system boots up.
3-16 Chapter 3 3-5. Integrated Peripherals OnChip IDE Device: Click key to enter its submenu: IDE Bus Master: This option enables or disables the IDE bus mastering capability under the DOS environment. On-Chip IDE-1 Controller: This item selects whether to enable or disable the IDE-1 controller. SATA Mode: This item determines the mode for on-chip Serial ATA. [IDE]: The on-chip Serial ATA served as IDE mode. [RAID]: The on-chip Serial ATA served as RAID mode.
BIOS Setup 3-17 On-Chip Serial ATA: This item determines the function for on-chip Serial ATA. [Disabled]: Disable the Serial ATA controller. [Auto]: Allows the Serial ATA controller to be arranged by BIOS automatically. [Combined Mode]: Parallel ATA and Serial ATA are combined together. Supports up to 4 IDE drives. [Enhanced Mode]: Enable both Parallel ATA and Serial ATA. Supports up to 6 IDE drives. [SATA Only]: The SATA is operating in legacy mode.
3-18 Chapter 3 OnChip PCI Device: Click key to enter its submenu: OnChip USB Controller: This option enables or disables the USB controller. USB 2.0 Controller: This option enables or disables the USB 2.0 controller. USB Keyboard Support Via: This item allows you to select [BIOS] for using USB keyboard in DOS environment, or [OS] in OS environment. USB Mouse Support Via: This item allows you to select [BIOS] for using USB mouse in DOS environment, or [OS] in OS environment.
BIOS Setup 3-19 Onboard FDD Controller: This option enables or disables the onboard FDC controller. Onboard Serial Port 1: This item determines which I/O addresses the onboard Serial Port controller will access. [Auto]: The system automatically select an I/O address for the onboard Serial Port. [3F8/IRQ4, 2F8/IRQ3, 3E8/IRQ4, 2E8/IRQ3]: Allows you to manually select an I/O address for the onboard Serial Port. [Disabled]: Disables the onboard Serial Port.
3-20 Chapter 3 Onboard PCI Device: Click key to enter its submenu: IEEE 1394 Controller: This option enables or disables the IEEE 1394 controller. Onboard LAN Controller: This option enables or disables the LAN controller. LAN Boot ROM: This item allows you to use the boot ROM (instead of a disk drive) to boot-up the system and access the local area network directly.
BIOS Setup 3-21 3-6. Power Management Setup ACPI Suspend Type: This item selects the type of Suspend mode. [S1(PowerOn-Suspend)]: Enables the Power On Suspend function. [S3(Suspend-To-RAM)]: Enables the Suspend to RAM function. Resume by USB From S3: When set to [Enabled], this item allows you to use a USB device to wake up a system that is in the S3 (STR - Suspend To RAM) state. This item can be configured only if the item “ACPI Suspend Type” is set to [S3(STR)].
3-22 Chapter 3 WakeUp by Alarm: When set to [Enabled], you can set the date and time you would like the Soft-Off PC to power-on in the “Date (of Month) Alarm” and “Time (hh:mm:ss) Alarm” items. However, if the system is being accessed by incoming calls or the network (Resume On Ring/LAN) prior to the date and time set in these items, the system will give priority to the incoming calls or network instead.
BIOS Setup 3-23 Restore On AC Power Loss: This item selects the system action after an AC power failure. [Power Off]: When power returns after an AC power failure, the system’s power remains off. You must press the Power button to power-on the system. [Power On]: When power returns after an AC power failure, the system’s power will be powered on automatically. [Last State]: When power returns after an AC power failure, the system will return to the state where you left off before power failure occurs.
3-24 Chapter 3 3-7. PnP/PCI Configurations Resources Controlled By: This item configures all of the boot and Plug-and-Play compatible devices. [Auto(ESCD)]: The system will automatically detect the settings. [Manual]: Choose the specific IRQ resources in the “IRQ Resources” menu. IRQ Resources: Click key to enter its submenu: This item sets each system interrupt to either [PCI Device] or [Reserved].
BIOS Setup 3-25 PIRQ_1 Use IRQ No. ~ PIRQ_8 Use IRQ No.: This item specifies the IRQ number manually or automatically for the devices installed on PCI slots.
3-26 Chapter 3 3-8. Load Fail-Safe Defaults This option loads the BIOS default values for the most stable, minimal-performance system operations. 3-9. Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal-performance system operations. 3-10. Set Password This option protects the BIOS configuration or restricts access to the computer itself. 3-11. Save & Exit Setup This option saves your selections and exits the BIOS setup menu. 3-12.
Install Intel Chipset Software Utility A-1 Appendix A. Install Intel Chipset Software Utility NOTE: Please install this Intel Chipset driver first after having installed the Windows operating system. The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically.
A-2 AA8-DuraMAX Appendix A
Install Intel Application Accelerator RAID B-1 Appendix B. Install Intel Application Accelerator RAID The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
B-2 Appendix B 5. Click [Next]. 6. Click [Continue Anyway]. 8. To run the “Intel Storage Utility”, click [Start] [All Programs] [Intel(R) Application Accelerator] [Intel Application Accelerator]. 9. This is the „Intel Storage Utility” configuration menu. Click the “Help” menu For more information. 7. Click [Finish] to complete setup.
Install Audio Driver C-1 Appendix C. Install Audio Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab.
C-2 AA8-DuraMAX Appendix C
Install LAN Driver D-1 Appendix D. Install LAN Driver The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu. After entering the installation menu, move your curser to [Drivers] tab.
D-2 AA8-DuraMAX Appendix D
Install USB 2.0 Driver E-1 Appendix E. Install USB 2.0 Driver NOTE: The installation for USB 2.0 driver for Windows XP or Windows 2000 is currently available by updating the latest Service Pack from Microsoft’s web site.
E-2 AA8-DuraMAX Appendix E
Install ABIT µGuru Utility F-1 Appendix F. Install ABIT µGuru Utility The installation procedures and screen shots in this section are based on Windows XP operating system. For those of other OS, please follow its on-screen instruction. Insert the Driver & Utility CD into CD-ROM drive, it should execute the installation program automatically. If not, double-click the execution file at the main directory of this CD to enter the installation menu.
F-2 AA8-DuraMAX Appendix F
POST Code Definition G-1 Appendix G.
G-2 Appendix G 1F 21 23 24 25 26 27 29 2B 2D 33 35 37 39 3C 3E 40 43 47 49 4E 50 52 53 Load keyboard matrix (notebook platform) HPM initialization (notebook platform) 1. Check validity of RTC value: e.g. a value of 5Ah is an invalid value for RTC minute. 2. Load CMOS settings into BIOS stack. If CMOS checksum fails, use default value instead. Prepare BIOS resource map for PCI & PnP use. If ESCD is valid, take into consideration of the ESCD’s legacy information.
POST Code Definition 55 57 59 5B 5D 60 63 65 67 69 6B 6D 6F 75 76 77 7A 7C 7F G-3 Display number of processors (multi-processor platform) Display PnP logo Early ISA PnP initialization -Assign CSN to every ISA PnP device Initialize the combined Trend Anti-Virus code (Optional Feature) Show message for entering AWDFLASH.EXE from FDD (optional) 1. Initialize Init_Onboard_Super_IO 2. Initialize Init_Onbaord_AUDIO Okay to enter Setup utility; i.e.
G-4 Appendix G 8B 8D 8F 93 94 95 96 FF 1. Invoke all ISA adapter ROMs 2. Invoke all PCI ROMs (except VGA) 1. Enable/Disable Parity Check according to CMOS setup 2. APM Initialization Clear noise of IRQs Read HDD boot sector information for Trend Anti-Virus code 1. Enable L2 cache 2. Program Daylight Saving 3. Program boot up speed 4. Chipset final initialization. 5. Power management final initialization 6. Clear screen & display summary table 7. Program K6 write allocation 8.
POST Code Definition G-5 AC2003 POST Code Definition: POST (hex) Description Power On Sequence 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 8.9. 8.A. 8.B. 8.C. 8.D. 8.D. 8.E. 8.F. 9.0. Start power on sequence Enable ATX power supply ATX power supply ready DDR voltage ready Setup PWM for CPU core voltage Assert PWM for CPU core voltage Check CPU core voltage CPU core voltage ready Initial clock generator IC North Bridge chipset voltage ready AGP voltage ready 3VDUAL voltage ready VDDA 2.
G-6 AA8-DuraMAX Appendix G
Troubleshooting (Need Assistance?) H-1 Appendix H. Troubleshooting (Need Assistance?) Q & A: Q: Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system? A: Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults.
H-2 Appendix H Q: How can I get a quick response to my request for technical support? A: Be sure to follow the guidelines as stated in the “Technical Support Form” section of this manual. If you have a problem during operation, in order to help our technical support personnel quickly determine the problem with your motherboard and give you the answers you need, before filling in the technical support form, eliminate any peripheral that is not related to the problem, and indicate it on the form.
Troubleshooting (Need Assistance?) H-3 Main instructions: To fill in this “Technical Support Form”, refer to the step-by-step instructions given below: 1*. MODEL: Note the model number given in your user’s manual. Example: AA8-DuraMAX * 2 . Motherboard model number (REV): Note the motherboard model number labeled on the motherboard as “REV:*.**”. Example: REV: 1.00 * 3 . BIOS ID and Part Number: See the on screen message. 4.
H-4 Appendix H Technical Support Form Company Name: Phone Number: Contact Person: Fax Number: E-mail Address: Model * Motherboard Model No.
How to Get Technical Support Appendix I. I-1 How to Get Technical Support (From our website) http://www.abit.com.tw (In North America) http://www.abit-usa.com (In Europe) http://www.abit.nl Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to end-users.
I-2 Appendix I 4. Internet Newsgroups. They are a great source of information and many people there can offer help. ABIT's Internet News group, alt.comp.periphs.mainboard.abit, is an ideal forum for the public to exchange information and discuss experiences they have had with ABIT products. Many times you will see that your question has already been asked before. This is a public Internet news group and it is reserved for free discussions. Here is a list of some of the more popular ones: alt.comp.periphs.
How to Get Technical Support I-3 North America and South America: Japan: ABIT Computer (U.S.A.) Corporation 45531 Northport Loop West, Fremont, California 94538, U.S.A. Tel: 1-510-623-0500 Fax: 1-510-623-1092 sales@abit-usa.com technical@abit-usa.com http://www.abit-usa.com ABIT Computer (Japan) Co. Ltd. Fax: 81-3-5396-5110 http://www.abit4u.jp U.K. and Ireland: ABIT Computer (U.K.) Corporation Ltd. Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1 4QX, U.K.
I-4 Appendix I 7. RMA Service. If your system has been working but it just stopped, but you have not installed any new software or hardware recently, it is likely that you have a defective component. Please contact the reseller from whom you bought the product. You should be able to get RMA service there. 8. Reporting Compatibility Problems to ABIT. Because of tremendous number of email messages we receive every day, we are forced to give greater weight to certain types of messages than to others.
