41-001134-05 Rev. 00 AastraLink Pro 160 Release 1.
*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies, Limited. AastraLink, AastraLink Pro, AastraLink Pro 160, and AastraLink Pro, Model 160 are trademarks of Aastra Telecom US Inc. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation, Inc.
Contents Chapter 1 Getting Started What Does the AastraLink Pro 160 Allow Me To Do? ....................................................1-2 . What Should I Do First? .................................................................................................1-3 . What Information Do I Need To Use the AastraLink Pro 160 Web UI? ..........................1-4 . Can I Still Use My Phone UI? .........................................................................................1-6 .
AastraLink Pro 160 IP Phone User Guide Dialing A Phone Number ........................................................................................2-29 . Dialing Using the Handsfree Speakerphone ..........................................................2-30 . Dialing Using a Headset .........................................................................................2-30 . Redialing ................................................................................................................
Recording A Custom Voicemail Greeting ...............................................................2-59 . Configuring Voicemail Options ...............................................................................2-60 . Using IP Phone Directories ..........................................................................................2-63 . Adding a Contact ....................................................................................................2-63 . Deleting a Contact .............
AastraLink Pro 160 IP Phone User Guide Using the Intercom .................................................................................................2-86 . Using Overhead Paging .........................................................................................2-87 . Activating a Relay Switch .......................................................................................2-87 . Using the Emergency Dial Plan ...........................................................................
Using Visual Voicemail .................................................................................................3-18 . Playing Voicemail Messages ..................................................................................3-19 . Saving Voicemail Messages ..................................................................................3-20 . Forwarding Voicemail Messages ...........................................................................3-20 . Deleting Voicemail Messages ......
AastraLink Pro 160 IP Phone User Guide Appendix A Aastra IP Phone Model Reference Aastra IP Phone Model 9143i ........................................................................................ A-3 . 9143i IP Phone Features ........................................................................................ A-3 . 9143i Key Pad ......................................................................................................... A-4 . 9143i Key Description .................................
.............................................................................................................................. A-32 . Aastra IP Phone Model 53i .......................................................................................... A-33 . 53i IP Phone Features .......................................................................................... A-33 . 53i Key Panel ........................................................................................................ A-34 .
AastraLink Pro 160 IP Phone User Guide Appendix B Troubleshooting Solutions Why is my display blank? ........................................................................................ B-1 . Why is my speaker phone not working? ................................................................. B-1 . Why can’t I get a dial tone? ..................................................................................... B-1 . Why doesn’t my phone ring? ....................................................
Preface About This Guide Introduction This guide describes how to use your Aastra IP phone when it is installed in an AastraLink Pro 160 IP phone network. Specifically, it describes how to: • Start up your IP phone. • Use the Phone UI to operate your phone. • Use the Web UI to operate your phone. This guide is intended for the Aastra IP phone end-user.
AastraLink Pro 160 IP Phone User Guide About This Guide • AastraLink Pro 160 Administrator’s Guide - Explains how to use the AastraLink Web UI to configure and manage the IP phones on your network, and manage and maintain/upgrade the AastraLink Pro 160 device. The information in this guide is at a technical level suitable for a system or network administrator.
Preface About This Guide Making Emergency Calls: Important Information! NOTE: Remote IP phone users should never make emergency calls using the AastraLink Pro 160, because the location information will be incorrect. E911 regulations in the United States require street address location information be transmitted to the PSAP.
Getting Started Chapter 1 Getting Started Your system administrator has installed an AastraLink Pro 160 on your IP phone network. The AastraLink Pro 160 is networking device that connects your local Aastra IP phone network to the public switched telephone network (PSTN). The AastraLink Pro 160 also includes network management software that your administrator uses to manage and maintain your Aastra IP phone network. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide What Does the AastraLink Pro 160 Allow Me To Do? What Does the AastraLink Pro 160 Allow Me To Do? As an Aastra IP phone user, you can use the AastraLink Pro 160’s Web-based User Interface (Web UI) to manage calls, and configure features, on your Aastra IP phone.
Getting Started What Should I Do First? What Should I Do First? To get started using your IP phone on the AastraLink Pro 160 phone network, do one of the following actions: • If you are installing and initializing your IP phone for the first time, see the AastraLink Pro 160 Quick Start User’s Guide for instructions.
AastraLink Pro 160 IP Phone User Guide What Information Do I Need To Use the AastraLink Pro 160 Web UI? What Information Do I Need To Use the AastraLink Pro 160 Web UI? In order to use the AastraLink Web UI to communicate with your Aastra IP phone, you need to know the IP address assigned to the AastraLink Pro 160. When you use the AastraLink Web UI, the information you specify is first sent to the AastraLink Pro 160.
Getting Started What Information Do I Need To Use the AastraLink Pro 160 Web UI? Step Action 1 Press Options key on the phone key pad (or the Options key on the Aastra IP phone models 9143i and 9480i) to bring up the Options list. 2 Use 3 Select AastraLink Info, then press 4 Press the down until the AastraLink IP Address menu appears (see below). In this example, the IP Address of the AastraLink Pro 160 is 10.50.20.
AastraLink Pro 160 IP Phone User Guide Can I Still Use My Phone UI? Can I Still Use My Phone UI? Yes! The table below shows the options available using the AastraLink Web UI and the Aastra IP phone UI.
Operating Your Aastra IP Phone Using the Phone UI About this Chapter Chapter 2 Operating Your Aastra IP Phone Using the Phone UI About this Chapter Introduction This chapter describes how to use the phone UI to operate your IP phone.
AastraLink Pro 160 IP Phone User Guide About this Chapter 2-2 Topic Page Restarting your IP Phone page 2-83 Phone Lock page 2-84 Using Other IP Phone Features page 2-85 41-001134-05, Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Read Me First Read Me First The IP phone examples (menus, key pads, etc.) shown in this chapter reflect those Aastra IP phones with large screen displays (for example, the 55i, 57i, or 57i CT). If you are using a different model Aastra IP phone, note the following information: • The display on your model phone may be smaller. • The key pad on your model phone may vary.
AastraLink Pro 160 IP Phone User Guide IP Phone Dial Plan and Star Codes IP Phone Dial Plan and Star Codes The table below describes the dial plan for your Aastra IP phone. The dial plan is also summarized in the tree diagram shown in the “Aastra IP Phone Dialplan” on page 2-6, For Calls To Dial the Following Number(s) Internal extension 3 or 4 digit extension number An extension located in a peer AastraLink network.
Operating Your Aastra IP Phone Using the Phone UI IP Phone Dial Plan and Star Codes The table below describes the star codes implemented for your Aastra IP phone. For Calls To Dial the following star-code Intercom to extension XXX *5XXX Public Address/Overhead paging *60 Voicemail *66 Directed Call Pickup of extension XXX *76XXX Do Not Disturb *78 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide IP Phone Dial Plan and Star Codes Aastra IP Phone Dialplan The following are the Aastra IP Phone local dial plan numbers and directory numbers. DialPlan Numbers Directory Numbers 0 0 Operator 1 Abbreviated Dialing 00 through 99 2* Extn 2xx/2xxx SIP Extension 3* Extn 3xx/3xxx SIP Extension 4* Extn 4xx/4xxx SIP Extension 5 Unused 6 Feature Access 0 Local Features 00 Paging 01 Relay 02...09 Unused 10 FXS A 11 FXS B 12 AutoFAX 20...
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Plugging in and Starting Your IP Phone This section describes phone behavior and start up screens you may see when you plug in your IP phone, or when you restart it. Aastra IP Phone Softkeys Display Message Waiting Softkeys Goodbye key Options key Hold key Mute Key Redial Key Speakerphone/headset toggle key Volume control 4 call appearance lines Navigational keys 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Note: For a description of keys on other model phones, see A, “Aastra IP Phone Model Reference.”. Your IP phone begins the start up sequence as soon as you connect it to your network and displays the following startup screens: 20% DHCP Waiting For IP 30% Auto Discovery - Skip Remote - Your IP phone then checks settings and looks for new configuration and firmware updates for the phone from the AastraLink Pro 160.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone How to Use the IP Phone UI Idle State Screen Assuming you have already registered your Aastra IP phone with the AastraLink Pro 160, your phone displays the Idle screen (see below) when it powers up. Note: Refer to the AastraLink Pro 160 Quick Start User’s Guide for instructions on registering your IP phone with the AastraLink Pro 160. The Idle State screen lists your name, extension, date, and time.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Idle State Screen When You Pick Up The Handset When you lift the handset, the bottom of the screen changes to display different set of softkeys, as shown below: Services L1 201 - B Jones Jan 1 12: 20 am Dial Conference Transfer Dial Conf Xfer Access “more” options More Idle State Screen When A Call Is Incoming When your IP phone receives an incoming call, screen changes to display a ringing phone icon.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Idle State Screen with Voicemail Messages If you have new voicemail messages waiting, the envelope icon appears. The number next to the envelope indicates how many new messages you have.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Pressing the More softkey allows you to access addition softkeys configured on your phone. For example, you press the More softkey on Screen 1 to access the Call List softkey on screen 2. Screen 2 Screen 1 Services Services L1 L1 201 - B Jones Jan 1 12: 20 am Jan 1 12:18am DND Forward Directory 2-12 Vmail Park Call More 201 - B Jones Press “More” to access the next screen Call List More 41-001134-05, Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Options Screen When you press the Option button on your IP phone keypad (or the Option key on the Aastra IP Phone Models 9143i and 9480i), the Options screen appears. AastraLink Menu 1. Services 2. Preferences 3. Phone Status 4. Administrator Menu 5. Restart Phone 6. Phone Lock Select Done 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone The Options menu selections are shown below. Option Description 1. Services 1. Voicemail 2. Directory 1. Personal 2. Corporate 3. Call List 4. Call Settings 1. Do not Disturb 2. Call Forwarding 3. FindMe FollowMe 5. Relay 6. Pickup Call 7. Park List 8. Operator (Operator designated phone only) 1. Duty Status 2. Schedule Override 2. Preference 1. Display 1. Contrast Level 2. Backlight 2.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Use the following procedure to access the Options Menu. Aastra IP Phone UI Step Action 1 Press the Option button and 9480i IP Phones.) 2 To go to an option, use the option. 3 Press the Select softkey, the 4 Use the softkeys that display for each option to change a selected option. 5 Press Done to save the changes. 6 Press the changes. on the phone key pad.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Services The Services menu provides specific services available in your AastraLink Pro 160 network. Available options are described in the following table. Note: On small display model phones, you may need to configure a Services softkey to access the services screen. See Configuring SoftKeys For Your IP Phone on page 3-25 for instructions.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Option Description For more information, see Park List Allows you to view a list of parked calls via your IP Phone UI, and select a parked call from the list.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Preferences The Preferences menu allows you to set the contrast setting for your LCD display, and the audio settings on your phone. Available options are described in the following table. Preferences Menu Option Description For more information, see Display Allows you to set the following on your phone: “Setting Display” on page 2-70.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Aastra IP Phone UI Step Action 5 Press Done to save the changes. 6 Press the changes. button, the 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Phone Status The Phone Status menu allows you to view AastraLink network information and your IP Phone information, such as IP and MAC addresses and firmware version currently on the phone. Available options are described in the following table. Phone Status Menu Option Description For more information, see AastraLink Info Allows you to view the IP and MAC addresses of the AastraLink Pro 160 in your network.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Aastra IP Phone UI Step Action 5 Press Done to save the changes. 6 Press the changes. button, the 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone Administrator Menu The Administrator menu allows you to enable/disable UPnP and reset the phone to factory default settings. The Administrator menu is password protected for administrator use only.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Restart Phone The Restart Phone option allows you to restart your IP Phone if required. For information about restarting your phone, see “Restarting your IP Phone” on page 2-83. Phone Lock The phone lock option allows you to lock and unlock your phone dynamically. For information about locking/unlocking your phone, see “Locking/Unlocking Your IP Phone” on page 2-84. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How to Use IP Phone Hard Keys Your IP phone panel contains various hard keys that allow you to operate your IP phone. The following table lists key descriptions for the Aastra Model 57i phone. Note: Depending on your IP phone model, your IP phone key panel may contain different keys. See Appendix A for a description of your IP phone. Keys Key Description for the 57i Model Phone Goodbye key - Ends an active call.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone Keys Key Description for the 57i Model Phone Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How To Use IP Phone Softkeys Softkeys function exactly like the hard keys on your phone, except they are programmable. When you press a softkey, an action takes place. For example, when you press the DND softkey, you enable Do Not Disturb on your phone. Some softkeys enable or disable a feature (like DND or Call Forwarding), while others allow you to quickly access services or applications on your phone.
Operating Your Aastra IP Phone Using the Phone UI Plugging in and Starting Your IP Phone When you first began using your phone, it was preconfigured with a default set of softkeys. These softkeys are assigned by your system administrator. If you wish, you can use the Web UI to customize - or reprogram - the softkeys on your Aastra IP phone according to your specific needs.
AastraLink Pro 160 IP Phone User Guide Plugging in and Starting Your IP Phone How to Use Multiple Line and Call Appearances Buttons Your Aastra IP phone has hard line/call appearance buttons, each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension, or calls from a group — of which your extension is part. The model 57i phone has 4 hard line/call appearance buttons, described in the table below.
Operating Your Aastra IP Phone Using the Phone UI Making Calls Making Calls Dialing A Phone Number Use the following procedure to dial a phone number on your Aastra IP Phone Aastra IP Phone UI Step Action 1 Take the phone off-hook by: • lifting the handset • pressing a line/call appearance button. You can also dial a phone number without taking the phone off the hook (on-hook dialing) by pressing the key. See “Dialing Using the Handsfree Speakerphone” on page 2-30 for instructions.
AastraLink Pro 160 IP Phone User Guide Making Calls Dialing Using the Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/Headset audio mode to use this feature. See “Setting the Headset Microphone Volume” on page 2-75 for instructions. To dial using handsfree, first press Press to disconnect the call. and enter a number at the dial tone.
Operating Your Aastra IP Phone Using the Phone UI Making Calls Redialing Use the following procedure to redial a number. Aastra IP Phone UI Step Action 1 To redial a number, do one of the following actions: • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called will be called back. • If you are on-hook and press a Redial Directory list appears on-screen. The redial list stores up to the last 100 numbers you called.
AastraLink Pro 160 IP Phone User Guide Receiving Calls Receiving Calls When a call is ringing at your extension, you will see the “Inbound Call” Screen. The line/call appearance light flashes quickly for the incoming call. Services 201- B Jones L1 John Smith 200 Dial Conf Xfer More Answering an Incoming Call Aastra IP Phone UI Step Action 1 To answer a call, do one of the following actions: • Lift the handset for handset operation.
Operating Your Aastra IP Phone Using the Phone UI Receiving Calls Note: The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation. For more information, see “Setting the Headset Microphone Volume” on page 2-75 Ignoring an Incoming Call You can send an incoming call directly to voicemail without answering the call. To do this, do one of the following actions: • Press the Ignore softkey.
AastraLink Pro 160 IP Phone User Guide Handling Calls Handling Calls Placing a Call on Hold Use the following procedure to place a call on hold. Aastra IP Phone UI Step Action 1 Connect to the call (if not already connected). 2 Press the key. Services 201- B Jones L1 John Smith 200 Dial Conf Xfer More The line/call appearance light will begin to flash slowly. After a short time the phone beeps softly to remind you that you still have a call on hold.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Retrieving a Held Call When you place a call on hold, only your phone can retrieve the call. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call. If you have more than 1 call on hold, you can scroll through the held call information by pressing (3 and 4) navigation keys.
AastraLink Pro 160 IP Phone User Guide Handling Calls There are two ways to transfer calls using your Aastra IP phone: • Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Aastra IP Phone UI Step Action 3 Enter the extension number of the person to which you wish to transfer the call. In this example, Sue Adams, extension 203. Services 201- B Jones L1 Sue Adams 203 Dial Conf Xfer 4 More Do one of the following actions: • To abort the transfer, press the line/call appearance button again. This disconnects the new call, leaving the original call on hold.
AastraLink Pro 160 IP Phone User Guide Handling Calls Setting Up A Conference Call When you lift the handset on the phone, the Conference softkey displays on the bottom of the screen. Your IP phone system supports up to 3 parties (including yourself) in a conference. Creating a New Conference Call Use the following procedure to create a conference call: Aastra IP Phone UI Step Action 1 Connect to the first party you wish to include in the conference (if not already connected).
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Aastra IP Phone UI Step Action 5 Do one of the following actions: • If you do not wish to add the new party to the conference, press the line/call appearance button for this call. This disconnects the new party, leaving the original call on hold. To go back to the original call, press the line/call appearance button for this call. • To add the new party to the conference, press the Conf key again.
AastraLink Pro 160 IP Phone User Guide Handling Calls Conferencing Two Active Calls Together Use the following procedure to conference two calls to which you are already connected. Aastra IP Phone UI Step Action 1 Begin with active calls on two different lines. 2 Press the Conf softkey. A new line opens. 3 Press the line/call appearance button of the call with which you want to conference. 4 Press the Conf key again. The two lines link into a conference call.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Parking/Picking Up An Incoming Call The Park Call/Pickup Call feature allows you to “park” a call on your IP phone, and “pick it up” at another extension. The following is an example of using park call/pickup call on the AastraLink Pro 160 network. You are Caller A. Caller B calls your phone. You answer the phone and after talking with the caller, you decide that Caller B really needs to speak with Caller C in your office.
AastraLink Pro 160 IP Phone User Guide Handling Calls Use the following procedure to park an incoming call. Aastra IP Phone UI Step Action 1 When you receive an incoming call, press the “Park Call” softkey. The server announces the extension number (for example, 6701) where the call is parked. 2 Press N key (or Goodbye on model 9480i phones) to park the call. The parked call party will get music on hold. 3 To pick up a parked call on another extension, pickup the handset on the phone.
Operating Your Aastra IP Phone Using the Phone UI Handling Calls Sending an Incoming Call Directly to Voicemail To send an incoming call directly to voicemail without answering the call, do one of the following actions: • • Press the Ignore softkey. Pressing “Ignore” sends the call to voicemail, or to a call-forward-busy destination, if this feature is enabled. Press Nwithout picking up the handset.
AastraLink Pro 160 IP Phone User Guide Managing Calls Managing Calls To help you keep track of your caller history, you use the Recent Callers List and the missed calls indicator. To help manage your calls, you can enable several features on your phone, including Do Not Disturb, Call Forwarding, and Find-Me, Follow Me. Using the Recent Callers List The Recent Callers List is a stored log of your incoming calls.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Use the following procedure to access the Recent Callers List. Aastra IP Phone UI Step Action 1 Press the Services softkey, and then select Call List. or Press the Options key, then select Services->Call List. 2 Use the to scroll through the list to select Recent Calls, then press Select. The Phone UI displays the recent calls list. Note: To the left of a line item, a outgoing.
AastraLink Pro 160 IP Phone User Guide Managing Calls Services L1 201 - B Jones Insert graphic here Missed Calls Indicator 2 Missed Calls Jan 1 12: 20 am Dial Conf Xfer More Monitoring Calls Using Busy Lamp Field (BLF) The BLF feature allows you to use your IP phone to monitor another IP phone extension for state changes (busy or idle). To use the BLF feature, you configure a BLF softkey on your phone, and specify the name and extension of the person you want to monitor.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Intercepting Calls Using Directed Call Pickup You can use your IP phone intercept an incoming call to another extension using the Directed Call Pickup feature. That is, when an incoming call is placed to an extension you are monitoring, you can intercept the call in one of three ways: • Dial *76, followed by the extension you are monitoring. You are connected to the incoming call.
AastraLink Pro 160 IP Phone User Guide Managing Calls Select which call to intercept Services Ringing Extensions 1. 200 2. 204 3. 210 Pickup Exit Press “Pickup” to intercept the call Enabling Do Not Disturb Do Not Disturb (DND) is disabled by default. If you enable DND on your Aastra IP phone, then when a call comes in on any line, the caller is directed to your voicemail. The second line on the screen of the IP phone shows when DND is set.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Enabling Call Forwarding Call Forwarding is disabled by default. If you enable call forwarding on your Aastra IP phone, then incoming calls are handled according to the rules that you specify, and forwarded to another number. Use the following procedure to enable/disable Call Forwarding on your IP phone. Aastra IP Phone UI Step Action 1 Press the Services softkey, then select Call Settings->Call Forwarding. or Press the CFWD softkey.
AastraLink Pro 160 IP Phone User Guide Managing Calls Enabling Find-Me, Follow-Me Find-Me, Follow-Me (FMFM) is disabled by default. If you enable Find-Me Follow-Me on your Aastra IP phone, then incoming calls “follow you” to the phone numbers you specify. For example, you can configure your phone so that when an incoming call is received, both your work phone and your cell phone ring at the same time. In order to facilitate FMFM, the AastraLink Pro 160 implements a voice-path detection feature.
Operating Your Aastra IP Phone Using the Phone UI Managing Calls Use the following procedure to enable/disable Find-Me Follow-Me on your phone. Aastra IP Phone UI Step Action 1 Press the Services softkey, then select Call Settings->FindMe FollowMe. or Press the Options key, then select Services->Call Settings->FindMe FollowMe. 2 Select Mode, then press Select.
AastraLink Pro 160 IP Phone User Guide Managing Calls Aastra IP Phone UI Step Action 8 Do one of the following actions: 9 2-52 • To use your current phone number (listed in the corporate directory) select Use My Info and press Select. Press Select again to confirm your choice. • To specify a different number, select Enter Number, then use the Backspace key to erase the current number. Enter a new number and press Enter.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Managing Your Voicemail To connect to the AastraLink voicemail system, use your Aastra IP phone and any one of the following methods: • Press the Vmail softkey • Press the Services key, then select the Voicemail option. • Press the Options key, then select Services->Voicemail.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Table 2-1. AastraLink Pro 160 Voicemail Options • 1 Read voicemail messages • 1 Play this message • * Rewind 3 seconds • 0 Pause • # Skip forward 3 seconds • 3 Advanced options • 1 Reply • 3 Envelope • 5 Send Message (disabled in rel 1.0) • 4 Play previous message • 5 Repeat current message • 6 Play next message • 7 Delete/Undelete current message • 8 Forward message to another mailbox (disabled in rel 1.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Checking For New Messages If you have voicemail, your phone screen displays a voicemail icon, along with the number of waiting messages, if you have unheard messages (see below). Services L1 201 - B Jones 2 Missed Calls Jan 1 12:18am 2 Shows number of new voicemail messages DND Forward Directory Vmail Park Call More User Groups A user group is a set of IP phone users whose phones ring at the same time.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Operators If you are an Operator, then when you receive a new message for the office (that is, a message intended for the Operator, rather than your personal voicemail account), your IP phone UI displays a message that a new “Operator” voicemail message has been received.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Accessing Messages Using “Visual Voicemail” This section describes how to access your voicemail messages using “Visual Voicemail” — that is, by pressing the Vmail softkey, or pressing the Services key, or by pressing the Options key and selecting Services->Voicemail on your IP phone. When you use Visual Voicemail, your IP phone UI displays new messages received, as well as information (name/extension) about the caller.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Aastra IP Phone UI Step Action 5 You can select any of the following softkeys and follow the prompts that display for each message: 6 2-58 • Delete - Delete selected voicemail. • Options - Displays a list of options for configuring your voicemail (number of rings, escape to extension, set greetings, set password). The Greetings option allows you to announce your name with a pre-recorded greeting.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Recording A Custom Voicemail Greeting When a caller reaches your voicemail, the caller hears a greeting, as well as instructions for leaving a voicemail message. If you wish, you can record your name to be played during the standard greeting, or record a custom greeting for your voicemail account, using the procedure described below. Aastra IP Phone UI Step Action 1 Press the Vmail softkey.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Configuring Voicemail Options The AastraLink voicemail system allows you to configure options for your voicemail account. You can specify the number of rings a caller hears before being directed to the voicemail server. You can also specify an extension where incoming calls “escape.” You may choose to include instructions for using the “escape” option in your custom greeting.
Operating Your Aastra IP Phone Using the Phone UI Managing Your Voicemail Aastra IP Phone UI Step Action Configuring Number of Rings 5 Select Number of Rings, then press Select. 6 In the “No of Rings” field, enter the number of rings you want your phone to ring before sending a call to voicemail, and then press Enter. Vaid values are 1 through 10. Default is 5. 7 Press Back to save your changes and return to the Vmail Options screen.
AastraLink Pro 160 IP Phone User Guide Managing Your Voicemail Aastra IP Phone UI Step Action 12 To record a greeting, choose an option from the Greetings menu, and press Record. • Select Name to record your name used for the standard greeting. • Select Unavailable Greeting to record a custom greeting for when you are unavailable. • Select Busy Greeting to record a custom greeting for when you are busy. • Select Temporary Greeting to record a temporary greeting. Press Done to save the greeting.
Operating Your Aastra IP Phone Using the Phone UI Using IP Phone Directories Using IP Phone Directories Phone directories contain the names and phone numbers of your contacts. Your IP phone provides access to two directories: • Personal - lists the name and phone numbers of the contacts that you specify. • Corporate - dynamically lists the names, extensions, and phone numbers of all Aastra IP phone users in your network, as well as any contacts that your administrator manually specifies.
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Aastra IP Phone UI Step Action 7 Press Continue. 8 To exit the screen, press Back. Deleting a Contact Use the following procedure to delete a contact from your personal directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select your Personal directory, then press Select.
Operating Your Aastra IP Phone Using the Phone UI Using IP Phone Directories Searching for a Contact Use the following procedure to search for a contact in either your personal, or the corporate, directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select your Personal or Corporate directory, then press Select. 3 Press Search.
Dialing From A Directory Use the following procedure to dial a contact listed in a directory. Aastra IP Phone UI Step Action 1 Press the Dir softkey or Press the Services key, then select Directory. or Press the Options key, then select Services->Directory. 2 Use the arrow keys to select Personal or Corporate directory, then press Select. 3 Use the arrow keys to select a contact from the list, then press Dial.
Operating Your Aastra IP Phone Using the Phone UI Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Enabling/Disabling Operator Schedule (if Operator enabled on the phone) If your administrator has enabled your phone for an Operator, the following Operator features are available from your IP Phone UI: • Duty Status - Allows you to enable (turn ON) or disable (turn OFF) whether or not someone is available to answer the phone.
AastraLink Pro 160 IP Phone User Guide Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Setting Duty Status Use the following procedure to set duty status on your Operator phone. Aastra IP Phone UI Step Action 1 Press 2 Select Services, then select Operator. 3 Select Duty Status and press
Operating Your Aastra IP Phone Using the Phone UI Enabling/Disabling Operator Schedule (if Operator enabled on the phone) Aastra IP Phone UI Step Action 3 Select Schedule Override and press
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Specifying IP Phone Preferences You can set the following preferences via the IP Phone UI: • Display - Allows you to set the contrast level and backlight on the phone. (Backlight is applicable to specific models only) • Set Audio - Allows you to set the audio mode and headset microphone volume on the phone. Setting Display The following paragraphs provide procedures for setting display features on your phone.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Changing the Backlight (for models that support backlight) The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Always ON (Default) • Always OFF • Automatically turn ON the backlight when the phone is in use, and then automatically turn OFF the backlight when the phone is idle after a specified length of time.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Aastra IP Phone UI Step Action 7 Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Default is 10 seconds. When this period of time is reached, the phone turns OFF the backlight. Use the Backspace and/or Clear softkeys to delete entries if required. 8 Press Done to save your changes. 2-72 41-001134-05, Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Setting Audio (not available on 51i) The Set Audio option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. The following paragraphs provide procedures for setting audio features on your phone.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Audio Mode Description Speaker/Headset Allows you to switch between using the speaker phone and a headset. By default, calls are sent to the speaker phone first. If you specify Speaker/Headset mode for your IP phone: Headset/Speaker • Press switch from the speakerphone to the headset. Press to switch back to speakerphone. • Lift the handset to switch back to using the handset.
Operating Your Aastra IP Phone Using the Phone UI Specifying IP Phone Preferences Setting the Headset Microphone Volume Your IP Phone accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
AastraLink Pro 160 IP Phone User Guide Specifying IP Phone Preferences Changing the Handset Pairing (CT models only) All handsets must be paired to a CT base before it can be used (i.e, 57i CT handset pairs to a 57i CT base; 9480i CT handset pairs to a 9480i CT base). This is performed from both the base and the cordless handset. Successful pairing adds the handset name to the handset list on the base and synchronizes the handset list from the base to the newly paired handset.
Operating Your Aastra IP Phone Using the Phone UI Viewing IP Phone and AastraLink System Information Viewing IP Phone and AastraLink System Information Viewing AastraLink Information Use the following procedure to view the networking information assigned to the AastraLink Pro 160 device on your network. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select AastraLink Info, then press Select.
AastraLink Pro 160 IP Phone User Guide Viewing IP Phone and AastraLink System Information Viewing the IP Address and MAC Address of Your Phone Use the following procedure to view the networking information (IP address and MAC address) assigned to your Aastra IP Phone. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select IP&MAC Addresses, then press Select. to enter the Options list. The IP Address and MAC address display on the screen.
Operating Your Aastra IP Phone Using the Phone UI Viewing IP Phone and AastraLink System Information Viewing the LAN and PC Port Status on Your Phone There are two Ethernet ports on the rear of the IP phones: LAN Port and PC Port. The Phone Status option allows you to view the current status of these LAN and PC ports.
AastraLink Pro 160 IP Phone User Guide Viewing IP Phone and AastraLink System Information Viewing Firmware Information on Your Phone Use the following procedure to view the IP phone firmware version. Aastra IP Phone UI Step Action 1 Press 2 Select Phone Status, then press Select. 3 Select Firmware Info, then press Select. Use the arrow keys to scroll through version information. 4 Press Done to exit the screen and return to the Idle menu. 2-80 to enter the Options list.
Operating Your Aastra IP Phone Using the Phone UI Administrator Menu Administrator Menu The IP Phone has an administrator menu available for an administrator only. Access to this menu is password protected. Available options for an administrator are: • UPnP (Universal Plug n’Play) - Allows an administrator to enable/disable UPnP on the phone • Factory Default - Allows an administrator to reset the phone to factory default settings.
AastraLink Pro 160 IP Phone User Guide Administrator Menu Setting Your Phone To Factory Default Settings Note: If you reset your IP phone to factory default settings, then the IP phone deletes all current settings. The next time the phone restarts, it will attempt to re-register with the AastraLink Pro 160, and download its configuration from the device. Use the following procedure to set your IP phone back to its factory default settings.
Operating Your Aastra IP Phone Using the Phone UI Restarting your IP Phone Restarting your IP Phone You may want to restart your phone to check for updates on the AastraLink. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your system administrator, or should you experience any unexpected behavior.
AastraLink Pro 160 IP Phone User Guide Phone Lock Phone Lock You can lock a phone to prevent it from being used or configured. Once the phone is locked, you must enter your password to unlock the phone. Note: Using the Phone Lock option, lock/unlocks the phone immediately. Locking/Unlocking Your IP Phone Use the following procedure to lock your IP phone and prevent it from being used or configured. Aastra IP Phone UI Step Action 1 Press 1 Select Phone Lock.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Using Other IP Phone Features Using Star Codes All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone. If these have not been set up, you can dial any star code commands on your IP phone the same way you would on a regular telephone.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features Using the Intercom Use the following procedure to connect with a remote extension using the intercom. Aastra IP Phone UI Step Action 1 To access the intercom, do one of the following actions: • Press the Icom key. • Press the Intercom softkey. Enter the extension number of the person you wish to intercom or the BLF softkey for that extension. • Enter: *5 using your IP phone keypad.
Operating Your Aastra IP Phone Using the Phone UI Using Other IP Phone Features Using Overhead Paging If your AastraLink Pro 160 is connected to an amplifier of an overhead paging system (public address system, loudspeaker, etc.) then you can use the overhead paging feature. Use the following procedure to access the pager. Aastra IP Phone UI Step Action 1 Use the IP phone keypad and enter *60. or Press a configured Page All key on your phone. 2 When prompted, enter the paging password.
AastraLink Pro 160 IP Phone User Guide Using Other IP Phone Features Using the Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly.
Operating Your Aastra IP Phone Using the Web UI About this Chapter Chapter 3 Operating Your Aastra IP Phone Using the Web UI About this Chapter Introduction This chapter describes how to access the AastraLink Web UI to configure and manage your IP phone, and describes the available menu options.
AastraLink Pro 160 IP Phone User Guide Accessing the AastraLink Web UI Accessing the AastraLink Web UI There are two ways you can access the AastraLink Web UI: • Enter the IP address of the AastraLink Pro 160 directly into the address field of your web browser, or • Use Universal Plug and Play (UPnP) and Windows Explorer to locate the AastraLink Pro 160 on your network.
Operating Your Aastra IP Phone Using the Web UI Accessing the AastraLink Web UI Current status of AastraLink Pro 160 Figure 3-1. AastraLink Web UI Login Menu The current status of the AastraLink Pro 160 displays in the lower left corner of the screen. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Accessing the AastraLink Web UI Using Windows Explorer to Access the AastraLink Web UI The following procedure describes how to use Windows Explorer to access the AastraLink Web UI. Note: Prior to using this method to discover the AastraLink on your network, the Windows UPnP networking component must be installed on your computer.
Operating Your Aastra IP Phone Using the Web UI Accessing the AastraLink Web UI Figure 3-2. My Network Places Window 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options AastraLink Web UI Menu Options The Aastralink Web UI allows you to make calls, monitor calls, manage calls and configure features for your Aastra IP phone. The following sections describe the main menu options in more detail. Logout Number of missed calls Number of current voicemails Recent Calls Figure 3-3. 3-6 AastraLink Web UI Main Menu 41-001134-05, Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI AastraLink Web UI Menu Options Home Menu The Home menu displays the current parameter settings for your Aastra IP phone, and shows recent calls dialed and received on your phone.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options Voicemail Menu The Voicemail Menu allows you to perform the following: • View and use visual voicemail (listen to, save, forward, delete your voicemail messages) Reference For information about using voicemail, see “Using Visual Voicemail” on page 3-18. Directory Menu The Directory Menu allows you to perform the following: • View your personal and corporate directory; add, delete, and search contacts as required.
Operating Your Aastra IP Phone Using the Web UI AastraLink Web UI Menu Options Softkey Menu The Softkeys menu allows you to perform the following: • Add, edit, and delete the default softkeys that are preconfigured on your Aastra IP phone. Reference For information about configuring softkeys, see “Configuring SoftKeys For Your IP Phone” on page 3-25.
AastraLink Pro 160 IP Phone User Guide AastraLink Web UI Menu Options Voicemail The Voicemail tab allows you to set your voicemail preferences for your user phone. You can set whether or not you want voicemail notification by email, and if you want the phone to automatically ring to another extension. You can also set how many times you want the user phone to ring before it sends the call to voicemail. Change Password The Change Password screen allows you to change your user password if required.
Operating Your Aastra IP Phone Using the Web UI Making Calls Using the Web UI Making Calls Using the Web UI There are several ways to dial a phone number using the AastraLink Web UI. You can: • Enter the number manually in the Dial a Number field, or • Click on a contact name in your phone directory. When you dial a number using the Web UI, first your own IP phone rings. Then, once you pick up the handset, the AastraLink Pro 160 places the call to the number you dialed.
AastraLink Pro 160 IP Phone User Guide Making Calls Using the Web UI Dialing From the Phone Directory Use the following procedure to dial a phone number for a contact listed in your phone directory. AastraLink Web UI Step Action 1 Select Directory->Personal or Corporate 2 Click on for the person you want to call, for example, Sue Adams at ext. 203. Your phone dials the number you selected. Click icon to dial number 3-12 41-001134-05, Rev 00, Rel. 1.
Operating Your Aastra IP Phone Using the Web UI Managing Calls Managing Calls To keep track of your caller history, your IP phone maintains a recent callers list. You can return calls and add callers to your personal directory from this list. To help manage your calls, you can enable several features on your phone, including: • Do Not Disturb • Call Forwarding • Find-Me, Follow Me Viewing Recent Calls To view recent calls, click on Home.
AastraLink Pro 160 IP Phone User Guide Managing Calls Adding a Recent Caller to Your Directory Use the following procedure to add a recent caller to your personal or corporate directory. AastraLink Web UI Step Action 1 Select Home 2 Click on the extension for the caller you want to add to your directory. For example, click on 201 3 Click 4 Specify that this contact is added to your Personal directory.
Operating Your Aastra IP Phone Using the Web UI Managing Calls AastraLink Web UI Step Action 2 To enable DND, click on for the “Do Not Disturb” field. 3 Select On to enable DND, then click on to save your changes. The Home menu updates. The “Do Not Disturb” field is set to On. To disable Do Not Disturb, set the DND parameter to Off, then click Save. Enabling Call Forwarding Call Forwarding is disabled by default.
AastraLink Pro 160 IP Phone User Guide Managing Calls AastraLink Web UI Step Action 4 For each Type you select, specify a destination for the call in the “Forward Number” field. The Forward Number you enter is a phone number or extension where received calls are forwarded, based on the rules you defined in Step 3. 5 Click on to save your changes. The Home menu updates. The Call Forwarding field now shows how incoming calls are forwarded, based on the rules you specified.
Operating Your Aastra IP Phone Using the Web UI Managing Calls AastraLink Web UI Step Action 3 Set the “Mode” field to one of the following options: • Off - Disables Find-Me Follow-Me. • Parallel - The Primary and Secondary phones ring simultaneously. • Sequential - The Primary phone rings first. If you do not answer the call, then the Secondary phone rings. Note: You have 30 seconds to answer a call on your primary phone.
AastraLink Pro 160 IP Phone User Guide Using Visual Voicemail Using Visual Voicemail When your IP phone receives a new voicemail message, the Home menu updates to show that a new message has been recorded. If you placed a call, and left a voicemail message, the Home menu displays a message icon. You can use the Visual Voicemail feature to view information about the caller, play the message, forward the message, and delete the message from this menu.
Operating Your Aastra IP Phone Using the Web UI Using Visual Voicemail Playing Voicemail Messages Use the following procedure to play voicemail messages. AastraLink Web UI Step Action 1 Select Home. 2 Click on the “New Voicemails” setting. For example, click on “1.” Note: Alternatively, you can select the Voicemail menu. 3 Click next to the voicemail message you want to hear. 4 Select the media player your browser should to use to play the message. For example, Windows Media Player.
AastraLink Pro 160 IP Phone User Guide Using Visual Voicemail Saving Voicemail Messages Use the following procedure to save a voicemail message. AastraLink Web UI Step Action 1 Select Voicemail. 2 Click on the checkbox next to the voicemail message you want to save. 3 Click on . The message is saved to the “Old” message box. Forwarding Voicemail Messages Use the following procedure to forward voicemail messages to another IP phone. AastraLink Web UI Step Action 1 Select Voicemail.
Operating Your Aastra IP Phone Using the Web UI Using Visual Voicemail Deleting Voicemail Messages Use the following procedure to delete voicemail messages. AastraLink Web UI Step Action 1 Select Voicemail. 2 Select the voicemail message(s) you want to delete, then click . 3 To confirm your action and delete the voicemail(s), press . 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Using IP Phone Directories Phone directories contain the names and phone numbers of your contacts. The AastraLink Pro 160 provides access to two directories: • Personal - lists the name and phone numbers of the contacts that you specify. • Corporate - dynamically lists the names, extensions, and phone numbers of all Aastra IP phone users in your network, as well as any contacts that your administrator manually specifies.
Operating Your Aastra IP Phone Using the Web UI Using IP Phone Directories Editing Contact Information Use the following procedure to edit personal information for a contact listed in your personal phone directory. AastraLink Web UI Step Action 1 Select Directory->Personal. 2 Click on the name of the person whose information you want to edit. For example: Sue Adams. 3 Click . 4 Edit the contact information as necessary, then click .
AastraLink Pro 160 IP Phone User Guide Using IP Phone Directories Searching For A Contact Use the following procedure to search for a contact listed in your personal or corporate phone directory. AastraLink Web UI Step Action 1 Select Directory. 2 Enter the contact name in the “Search” field. For example: The Web UI displays the contact information for the person you specified. Note: You can also perform a “quick” search by entering one or more characters in the person’s name.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Configuring SoftKeys For Your IP Phone You configure softkeys for your IP phone from the Softkeys menu shown below. Default softkeys currently configured on your phone Figure 3-5. Softkey available (empty) SoftKeys Menu 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone The softkeys that appear on your IP phone are the default softkeys assigned by your system administrator. You use the Web UI to customize — or reprogram — the softkeys for your Aastra IP phone according to your specific needs. Using the AastraLink Web UI Softkeys menu, you can: • Add new softkeys • Delete softkeys • Edit a default softkey so it performs a different function.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone The following tables describe each type of softkey available. Call Settings Softkeys The table below describes the Call Settings softkeys you can configure for your Aastra IP phone. The table describes each softkey type, function, label (appears next to the softkey on the Phone UI), and value (where applicable).
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Softkey Type Function Label Value Directed Call Pickup Allows you to intercept - or pickup a call on a monitored extension. n/a n/a When you press the DCP softkey, your IP phone displays a list of currently ringing numbers. You select the call you want to “pickup,“ (intercept) from this list and are connected to the call.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Softkey Type Function Label Value Transfer Allows you to transfer a call to another extension. n/a n/a n/a n/a Note: The AastraLink Pro 160 supports consultative transfer and blind transfer for calls to SIP extensions; however, it supports only consultative transfer for calls to user groups. Conference Allows you to set up a conference call between two or more active calls. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Application Softkeys The following table describes the Application softkeys you can configure for your Aastra IP phone. Softkey Type Function Services Displays the Services list.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Softkey Type Function Intercom Allows you to connect with a remote extension using the intercom. Relay Allows an operator/user to monitor an external device (such as a locked entrance door), and use a softkey to change the status of the device (unlock the door) when an alarm is triggered. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Operator Softkeys The following table describes the Operator softkeys you can configure for your Aastra IP phone. Note: You must be a designated Operator to configure Operator softkeys on your IP phone. The Operator softkeys only display if you are a designated Operator.
Operating Your Aastra IP Phone Using the Web UI Configuring SoftKeys For Your IP Phone Editing a Softkey Use the following procedure to change the softkey type assigned to a softkey number on your IP phone. AastraLink Web UI Step Action 1 Select SoftKeys. 2 Click on the “Type” field for the softkey you want to edit. For example, click on Do Not Disturb. 3 Select a new “Softkey Type” from the pull-down menu. 4 Click to save your changes.
AastraLink Pro 160 IP Phone User Guide Configuring SoftKeys For Your IP Phone Configuring Softkeys For Expansion Modules You add, edit, and delete softkeys for an expansion module attached to your IP phone the same way you do for the IP phone itself. See “Adding a Softkey” on page 3-32 for instructions. In addition, you can use the Web UI to download the corporate directory and quickly configure softkeys on the module, as described in the following procedure.
Operating Your Aastra IP Phone Using the Web UI Editing Your User Preferences Editing Your User Preferences You edit your user preferences from the Preferences menu. You can edit your profile information (email address, cell phone number, home phone number, Web UI language, and ring tone), change Visual Voicemail settings, and change your user password from this menu. Figure 3-6. Preferences Menu 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences Editing Your Profile Information Use the following procedure to edit your contact information. AastraLink Web UI Step Action 1 Select Preferences->My Profile. 2 In the “Email” field, enter your email address. 3 In the “Cell Number” field, enter your cell phone number. Note: This number is used when your phone uses the “Find Me/Follow Me” feature and is displayed in the corporate directory.
Operating Your Aastra IP Phone Using the Web UI Editing Your User Preferences AastraLink Web UI Step Action 6 In the “Ring Tone” field, select a ring tone to use on your phone. Valid values are: • • • • • Tone 1 (default) Tone 2 Tone 3 Tone 4 Tone 5 Note: For more information about ring tone patterns, see “Ring Tone Patterns” in the paragraph following this procedure. 7 Click to save the setting.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences The following table identifies the different Bellcore ring tone patterns and cadences.
Operating Your Aastra IP Phone Using the Web UI Editing Your User Preferences Specifying Your Visual Voicemail Preferences Use the following procedure to edit your Visual Voicemail preferences. AastraLink Web UI Step Action 1 Select Preferences->Voicemail. 2 In the “Voicemail Notification” field, select whether or not an email is sent to your email address to notify you of a voicemail that was left by the incoming caller.
AastraLink Pro 160 IP Phone User Guide Editing Your User Preferences Changing Your Password Use the following procedure to change your password for your IP phone. AastraLink Web UI Step Action 1 Select Preferences->Change Password. 2 In the “Original Password” field, enter the password you used to login into the current user Web UI session. 3 In the “New Password” field, enter a new password that you want to use to log into the user Web UI. Note: Enter numeric characters only for your password.
Aastra IP Phone Model Reference Appendix A Aastra IP Phone Model Reference About This Appendix This appendix explains the hardware design and key descriptions for each Aastra IP phone model that the AastraLink Pro 160 supports. The current models are: • 9143i • 9480i • 9480i CT • 5i Series Phones (51i, 53i, 55i, 57i, and 57i CT) Refer to this appendix for the following information about your model Aastra IP phone: • Requirements and specifications. • IP phone features.
AastraLink Pro 160 IP Phone User Guide A-2 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 9143i Aastra IP Phone Model 9143i 9143i IP Phone Features • 3-line LCD screen • 3 call appearance lines with LEDs • 7 programmable keys (with up to 12 programmable functions to select from) • Full-duplex speakerphone for handsfree calls • Supports up to 3 call lines • Headset support (modular connector) • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • AC power adapter (included) • Enhanced b
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9143i 9143i Key Pad Set Indicator Light Options Key Backlit Display Navigational Keys Handset Con f Xfe Sav e Del Opt ion s Dir ect or y ete r L3 L2 L1 Mu te Volume Bar Dial Pad Line/Call Appearance Keys and Lights Programmable Keys/Line Appearance Keys A-4 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 9143i 9143i Key Description Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9143i Keys Key Description Redial key - Redials a previously dialed number. The Redial key stores up to 100 previously dialed numbers that you can select from. Pressing the Redial key twice simultaneously redials the last dialed number. L3 Line/Call Appearance key - Connects you to a line or call. The Aastra 9143i IP Phone supports up to 3 line keys.
Aastra IP Phone Model Reference Aastra IP Phone Model 9143i Keys Key Description Programmable keys - Allows you to use the feature configured for that key. You can program up to 6 keys with a specific function. Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i Aastra IP Phone Model 9480i 9480i IP Phone Features A-8 • 5 line graphical LCD screen with large backlit display • 6 multi-functional, state-based softkeys • 4 call appearance lines with LEDs • Supports up to 9 call lines • Speakerphone for handsfree calls • Headset support (modular connector) • Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer • Inline power support (based on 802.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i 9480i Key Pad Large Backlit Display Navigational Keys Telephone Status Light Line or Call Appearance Buttons and Lights Handset Hold Red ia l Go od b ye Op tion s 35 Xfe r Co n f Ico m Ser vic es Speaker Status Light Headset/Handsfree Button Mute button Volume Bar Dial Pad Softkeys 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i 9480i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials a previously dialed number.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/ call appearances.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i Keys Key Description Softkeys - 6 multi-functional, state-based softkeys (up to 20 programmable functions). Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT Aastra IP Phone Model 9480i CT 9480i CT IP Phone Features - Base Unit • 5 line graphical LCD screen with large backlit display • 6 multi-functional, state-based softkeys • 4 call appearance lines with LEDs • Supports up to 9 call lines • Speakerphone for handsfree calls • Headset support (modular connector) • Built-in-two-port, 10/100 Ethernet switch - lets you share a connection with your computer • Inline power support (based
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT 9480i CT and Handset Safety Information Prior to installing and using the 9480i CT and handset, please read the following important safety information. Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Warning: This equipment complies with FCC and IC RF radiation exposure limits set forth for an uncontrolled environment.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT Battery Guidelines • Never tamper with or dismantle the battery pack. • Avoid touching the battery contacts. • If necessary, clean the contacts with a damp cloth. • Protect the battery contacts from contact with any metal objects. • Never immerse batteries in water or throw them into a fire. When setting up the phone: • Use only the rechargeable batteries supplied with this product.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT 9480i CT Key Panel Large Backlit Display Navigational Keys Telephone Status Light Line or Call Appearance Buttons and Lights Handset Hold Red ia l Go od b ye Op tion s 35 Xfe r Co n f Ico m Ser vic es Speaker Status Light Headset/Handsfree Button Mute button Volume Bar Dial Pad Softkeys A-16 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT 9480i CT Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials a previously dialed number.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/ call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT Keys Key Description Softkeys - 6 multi-functional, state-based softkeys (up to 20 programmable functions). Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI. The softkey types available for you to configure include: 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT 9480i CT Cordless Handset 10 1 2 3 5 4 5 11 12 6 7 13 15 14 8 15 9 16 9480i CT Handset Key Description Function # A-20 Function Description 1 Receiver 2 Volume key • During Ringing: Adjusts ringer volume • During a call: Adjusts receiver volume • During text mode (not in a call): Moves cursor right/ left 3 Display 4 Features ƒ Key List • Access key to the programmed Feature Key List • Scrolls up when in the vario
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT Function # 5 Function Description Softkeys • 6 Activates feature or option shown on the display above the keys Call key • Used to obtain dial tone • Also used as a Hold key 7 Dial Pad 8 Mute Key • When used, prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key 12 13 • To end calls and go on hook • Exits Menu and the various lists Menu Key • Access key to the different Options • Scrolls
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT Charging Cradle The charging cradle is designed to be placed on a desk or any appropriate flat surface. To set up the charging cradle: 1. Plug the modular cord of the power adapter into the jack on the bottom of the cradle. Route the cord through the retaining tabs of the molded cord slot. Verify the cradle rests on all four feet and does not wobble. 2. Plug the other end of the power adapter into a non-switched AC outlet.
Aastra IP Phone Model Reference Aastra IP Phone Model 9480i CT 3. Slide the cover of the battery compartment from the bottom of the handset until it locks into place. 4. Place the handset, face up, in the charging cradle. The handset should easily slide into the charging cradle. If it does not, check the battery compartment cover to ensure it is properly closed. 5. Check the battery icon on the handset screen to confirm that it is blinking, and that the battery is properly charging.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 9480i CT Installing the Belt Clip To install the belt clip, snap one arm of the clip into the slot on the side of the handset. Slide the other arm into the slot on the other side of the handset until it snaps into place. Using a Headset with your Telephone The 9480i CT cordless handset accepts headsets through the jack on the bottom of the handset. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Aastra IP Phone Model Reference Aastra IP Phone Model 51i (Symbol Keys) Aastra IP Phone Model 51i (Symbol Keys) 51i IP Phone Features • 3-line LCD screen • 1 call appearance line • Supports 1 call line with transfer capabilities • Full-duplex speakerphone for monitoring calls • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • AC power adapter (sold separately) 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 51i (Symbol Keys) High quality speakerphone HAC handset Goodbye key Services key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone Mute key Save/Delete/Swap Keys A-26 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 51i (Symbol Keys) 51i Symbol Key Descriptions. Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List. Your System Administrator may have already customized some of your settings.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 51i (Symbol Keys) Keys Key Description Mute key - Mutes the microphone so that your caller cannot hear you. Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Aastra IP Phone Model Reference Aastra IP Phone Model 51i (Text Keys) Aastra IP Phone Model 51i (Text Keys) 51i IP Phone Features • 3-line LCD screen • 1 call appearance line • Supports 1 call line with transfer capabilities • Full-duplex speakerphone for monitoring calls • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • AC power adapter (sold separately) 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 51i (Text Keys) High quality speakerphone HAC handset Goodbye Services Save Hold Delete Redial Swap Speaker Mute Goodbye key Services key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone Mute key Save/Delete/Swap Keys A-30 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 51i (Text Keys) 51i Text Key Descriptions Key Description Keys Goodbye Servi vices es Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Services key - Accesses services and options to customize your phone. This keys also access the Directory List and Callers List. Your System Administrator may have already customized some of your settings.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 51i (Text Keys) Key Description Keys Mute key - Mutes the microphone so that your caller cannot hear you. Mute Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Aastra IP Phone Model Reference Aastra IP Phone Model 53i Aastra IP Phone Model 53i 53i IP Phone Features • 3-line LCD screen • 6 top keys: programmable hard keys (up to 4 programmable functions) • 3 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • Headset support (modular connector) • Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer • AC power adapter (included) • Enhanced busy lamp fie
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 53i 53i Key Panel 6 programmable keys with LEDs High quality speakerphone HAC handset Goodbye key Options key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone/headset toggle key Mute key 3 call appearance lines A-34 41-001134-05, Rev 00, Rel. 1.
Aastra IP Phone Model Reference Aastra IP Phone Model 53i 53i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 53i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
Aastra IP Phone Model Reference Aastra IP Phone Model 53i Keys Key Description Programmable Keys- 6 Top Keys (up to 4 programmable functions) Your system administrator has preprogrammed the default set of softkeys for your IP phone. You can add additional softkeys, or edit softkeys, using the Web UI.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 55i Aastra IP Phone Model 55i 55i IP Phone Features • 8 line graphical LCD screen (144 x 75 pixels) with white backlight • 12 programmable keys — 6 Top keys: programmable hard keys (up to 6 programmable functions) — 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions) A-38 • 4 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • Headset support (mo
Aastra IP Phone Model Reference Aastra IP Phone Model 55i 55i Key Panel 6 programmable keys with LEDs High quality speakerphone HAC handset Message waiting lamp 6 dynamic context-sensitive softkeys Goodbye key Options key Hold key Redial Key Volume control Navigational keys 8-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 55i 55i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Aastra IP Phone Model Reference Aastra IP Phone Model 55i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i Aastra IP Phone Model 57i 57i IP Phone Features • 11 line graphical LCD screen (144 x 128 pixels) with white backlight • 12 multi-functional softkeys — 6 Top Keys: Programmable static softkeys (up to 10 programmable functions) — 6 Bottom Keys: Programmable state-based softkeys (up to 20 programmable functions) A-42 • 4 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls • He
Aastra IP Phone Model Reference Aastra IP Phone Model 57i 57i Key Panel High quality speakerphone HAC handset Message waiting lamp 12 softkeys - 6 static - 6 dynamic Goodbye key Options key Hold key Redial Key Volume control Navigational keys 11-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i 57i Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Aastra IP Phone Model Reference Aastra IP Phone Model 57i Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i CT Aastra IP Phone Model 57i CT 57i CT Features - Base Unit • 11 line graphical LCD screen (144 x 128 pixels) with white backlight • 12 multi-functional softkeys — 6 Top Keys: programmable static softkeys (up to 10 programmable functions) — 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) • 4 call appearance lines with LEDs • Supports up to 9 call lines • Full-duplex speakerphone for handsfree calls
Aastra IP Phone Model Reference Aastra IP Phone Model 57i CT 57i CT and Handset Safety Information Prior to installing and using the 57i CT and handset, please read the following important safety information. Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Warning: This equipment complies with FCC and IC RF radiation exposure limits set forth for an uncontrolled environment.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i CT Battery Guidelines • Never tamper with or dismantle the battery pack. • Avoid touching the battery contacts. • If necessary, clean the contacts with a damp cloth. • Protect the battery contacts from contact with any metal objects. • Never immerse batteries in water or throw them into a fire. When setting up the phone: • Use only the rechargeable batteries supplied with this product.
Aastra IP Phone Model Reference Aastra IP Phone Model 57i CT 57i CT Key Panel High quality speakerphone HAC handset Message waiting lamp 12 softkeys - 6 static - 6 dynamic Goodbye key Options key Hold key Redial Key Volume control Navigational keys 11-line LCD screen Keypad Speakerphone/headset toggle key Mute key 4 call appearance lines 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i CT 57i CT Key Description Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Aastra IP Phone Model Reference Aastra IP Phone Model 57i CT Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/ text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances.
57i CT Cordless Handset 10 1 2 3 5 4 5 11 12 6 7 13 15 14 8 15 9 16 57i CT Handset Key Description Function # Function Description 1 Receiver 2 Volume key • During Ringing: Adjusts ringer volume • During a call: Adjusts receiver volume • During text mode (not in a call): Moves cursor right/ left 3 Display 4 Features ƒ Key List • Access key to the programmed Feature Key List • Scrolls up when in the various lists • Adds a space during editing
Aastra IP Phone Model Reference Aastra IP Phone Model 57i CT Function # 5 Function Description Softkeys • 6 Activates feature or option shown on the display above the keys Call key • Used to obtain dial tone • Also used as a Hold key 7 Dial Pad 8 Mute Key • When used, prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key 12 13 • To end calls and go on hook • Exits Menu and the various lists Menu Key • Access key to the different Options • Scrolls do
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i CT Charging Cradle The charging cradle is designed to be placed on a desk or any appropriate flat surface. To set up the charging cradle: 1. Plug the modular cord of the power adapter into the jack on the bottom of the cradle. Route the cord through the retaining tabs of the molded cord slot. Verify the cradle rests on all four feet and does not wobble. 2. Plug the other end of the power adapter into a non-switched AC outlet.
Aastra IP Phone Model Reference Aastra IP Phone Model 57i CT 3. Slide the cover of the battery compartment from the bottom of the handset until it locks into place. 4. Place the handset, face up, in the charging cradle. The handset should easily slide into the charging cradle. If it does not, check the battery compartment cover to ensure it is properly closed. 5. Check the battery icon on the handset screen to confirm that it is blinking, and that the battery is properly charging.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 57i CT Installing the Belt Clip To install the belt clip, snap one arm of the clip into the slot on the side of the handset. Slide the other arm into the slot on the other side of the handset until it snaps into place. Using a Headset with your Telephone The 57i CT cordless handset accepts headsets through the jack on the bottom of the handset. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Aastra IP Phone Model Reference Aastra IP Phone Model 536M and 560M Expansion Modules Aastra IP Phone Model 536M and 560M Expansion Modules The 53i, 55i, 57i and 57i CT IP Phones offer optional expansion modules that attach to the right side of the phone to provide additional softkeys. Model 536M (Model 53i, 55i, 57i, 57i CT) Model 560M (Model 55i, 57i, 57i CT) 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 536M and 560M Expansion Modules 536M and 560M Key Panel The 536M provides 36 additional softkeys on a 53i, 55i, 57i, and 57i CT IP Phone. The 560M provides 60 additional softkeys on a 55i, 57i, and 57i CT IP Phone. The softkeys support the following features: • Busy Lamp Fields (BLFs) (maximum of 50) • Speeddial Each key provides an LED for indicating call status.
Aastra IP Phone Model Reference Aastra IP Phone Model 536M and 560M Expansion Modules 536M and 560M Installation and Setup On the 536M, there are 18 softkeys in each column (totaling 36 keys) on the keypad. On the 560M, there are 10 softkeys in each column (totaling 20 keys) on the keypad. The 560M also provides 3 keys at the bottom left of the unit that allows you to configure 20 keys for each button (totaling 60 softkeys).
AastraLink Pro 160 IP Phone User Guide Aastra IP Phone Model 536M and 560M Expansion Modules Connecting the Expansion Modules to Your Phone Use the following procedure to connect the 536M or the 560M to your IP phone. 1. Turn your phone over to show the bottom of the phone. 2. Turn the expansion module over to show the bottom of the module. 3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your phone as indicated in the illustration below.
Troubleshooting Solutions Appendix B Troubleshooting Solutions About This Appendix This Appendix describes solutions to some most commonly occurring problems. Why is my display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone.
AastraLink Pro 160 IP Phone User Guide Why doesn’t my phone ring? Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. How Do I Change My User Password? Use the Web UI to change your password.
Remote Office Installation and Configuration of the Phone (Phone -Side) Appendix C Remote Office Installation and Configuration of the Phone (Phone -Side) Introduction This appendix supplements the AastraLink Pro 160 Quick Start User’s Guide.
AastraLink Pro 160 IP Phone User Guide Configuring Your IP Phone for Remote Office Setup Configuring Your IP Phone for Remote Office Setup Overview AastraLink Pro supports the use of IP phones in remote locations, such as home office or other routable networks, where an insecure network conected via Network Address Translating (NAT) firewalls, such as the public Internet or WAN, is used between the central AastraLink server and the remote user.
Remote Office Installation and Configuration of the Phone (Phone -Side) Configuring Your IP Phone for Remote Office Setup Configuring Routing UPnP Supported/Enabled If the local router is supported by the IP Phone UPnP protocol, the router has its UPnP services enabled, and the IP phone has been configured (via the administrator TUI menu) to use UPnP, no further configuration is required. Refer to the procedure, “Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office” on page C-4.
AastraLink Pro 160 IP Phone User Guide Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office After your administrator registers your IP phone at the central site, use the following procedure to connect to the IP phone network from a remote office.
Remote Office Installation and Configuration of the Phone (Phone -Side) Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Step Action 3 Enter the IP Address of the AastraLink Pro 160 that is located at the central site. For example: 65.215.35.80 Enter server name/IP 65.215.35.80 Backspace Dot abc Cancel Done Note: If you do not know the IP address of the AastraLink Pro 160, check with your administrator. 41-001134-05, Rev 00, Rel. 1.
AastraLink Pro 160 IP Phone User Guide Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office Step Action 4 Specify the HTTP port the IP phone uses to communicate with the AastraLink Pro 160. For example: 51510 Enter HTTPS port 51510 Backspace Dot . abc Cancel Done Your Aastra IP phone downloads the latest configuration information from the AastraLink Pro 160 and reboots.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Manually Configuring Port-Forwarding Not all routers support Universal Plug & Play (UPnP), and some may need to have the UPnP support manually enabled. If the Aastra IP phone cannot obtain the public IP address of the router via UPnP, the phone displays the message “UPnP device not found.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Step Action 2 Specify the public IP address, or dynamic/static DNS FQDN of your router, then press . For example: 65.96.171.130. Enter NAT IP: 65.96.171.130 Backspace Dot . ABC 3 Cancel Done Specify the public SIP port (default 51620) for your router, then press . Enter NAT SIP Port: 51620 Backspace C-8 Cancel Done 41-001134-05, Rev 00, Rel. 1.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Step Action 4 Specify the public RTP starting port (default 51720) for your router, then press . Enter NAT RTP Port: 51720 Backspace 5 Cancel Done Specify the public HTTP port (default 51510) for your router, then press . Enter NAT HTTPS Port: 51510 Backspace Cancel Done Your AastraLink IP Phone reboots and begins the discovery process.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Remote Phone Installation and Port-Forwarding Configuration Example The following is an example of installing and setting up up your remote phone for port-forwarding. AastraLink Pro 160 Remote Office Configuration Step Action Configure Port Forwarding 1 Manually setup the required port forwarding on the Home Router. Note: Refer to the “Home Router Port Mapping Table” on page C-11.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding AastraLink Pro 160 Remote Office Configuration Step Action 8 Enter the HTTP port start (for example, 51510). The Phone prompts for a NAT IP address. 9 Enter the Home Router WAN-side IP address. The phone prompts for the SIP port. 10 Enter the SIP port for the Home Router. For example, you can enter 51620. The Phone prompts for an RTP port. 11 Enter the RTP port for the Home Router.
AastraLink Pro 160 IP Phone User Guide Manually Configuring Port-Forwarding Action Name Source Destination Protocol Allow WAN, * LAN, 192.168.1.3 UDP, 3004-51724 Allow WAN, * LAN, 192.168.1.3 UDP, 3005-51725 Allow WAN, * LAN, 192.168.1.3 UDP, 3006-51726 Allow WAN, * LAN, 192.168.1.3 UDP, 3007-51727 Allow WAN, * LAN, 192.168.1.3 UDP, 3008-51728 Allow WAN, * LAN, 192.168.1.
Remote Office Installation and Configuration of the Phone (Phone -Side) Manually Configuring Port-Forwarding Column Description Destination Phone IP address Protocol Protocol used for the port mapping. 41-001134-05, Rev 00, Rel. 1.1 • Phone UDP/TCP port open (3000, 3001,...) • Home Router WAN-side UDP/TCP open (51720, 51721,...etc. These ports are ready to forward the packets to the corresponding phone ports in the mapping.
Index Index Numerics 51i features (symbol keys) A-25 51i features (text keys) A-29 536M features A-57 53i features A-33 55i features A-38, A-42 560M features A-57 57i CT features A-46 57i features A-42, A-46 57i line settings 2-28 9143i features A-3 9480i CT features A-13 9480i features A-8 A AastraLink features 1-2 IP Address, viewing 2-77 Web UI 3-1 administrator menu 2-22 answering calls 2-32 audio, changing 2-73 B backlit display A-4, A-9, A-16 base station A-14, A-47 location of A-22, A-54 batteries
Index display, changing 2-70 Do Not Disturb, enabling 2-48 E Emergency dial plan, using 2-88 enabling call forwarding 2-49 Do Not Disturb 2-48 Find-Me Follow Me 2-50 escape to extension, voicemail 2-60 expansion module, 536 and 560M A-57 F factory default setting 2-82 features AastraLink 1-2 handset A-13 IP phones A-1 Find-Me, Follow Me, enabling 2-50 firmware version, viewing 2-80 G goodbye key A-5, A-10, A-17 greeting, for voicemail 2-59 H handset A-4, A-14, A-47 handset pairing 2-76 handsfree key A-
O Operator, voicemail 2-56 options key A-4, A-6 R recent callers list 2-44 redial key A-6, A-10, A-17 redialing 2-31 relay switch, activating 2-87 remote office phones, registering B-1 restart phone 2-23 restarting the phone 2-83 S save key A-6, A-37 services menu 2-16 softkeys configuring 3-25 types 3-26 speaker phone, enabling 2-73 starting up the phone 2-7 U UPnP, enabling 2-81 user groups, for voicemail 2-55 user preferences, editing 3-35 V voicemail checking for messages 2-53 connecting 2-53 escape
AastraLink Pro 160 IP Phone User’s Guide Published in the USA 41-001134-05, REV 00 AastraLink Pro 160 Release 1.
