User manual

E-MAIL – [e-mail] • INTERNET – www.targetd.com
TECHNICAL SUPPORT
6
CONTINUING EDUCATION & CERTIFICATION
Target’s in-house Technical Support Group shares over 75 years of telecommunications experience and
holds a variety of certications, enabling us to provide excellent Level 1 technical support for our customers.
Our Technical Support Staff is another of Target’s value-added services and are available for both pre-sale
conguration assistance as well as post-sale installation help. We have the knowledge and product lines to
help our resellers win jobs and increase protability. Time is money. Let us help you save both!
UNSURPASSED TECH SUPPORT
NEC
• NEC UX5000
• SV8100/8300
VErtiCal
• Vertical MBX IP
• Vertical XTS IP
• Vertical SBX IP
Zultys
• Zultys IP PBX
Not every installation goes as smoothly as you’d
like, that’s why we’re here to help you answer
those Level 1 questions.
To contact Target’s Technical Support Group:
1. Call 866-884-0783
2. Follow the appropriate prompts for your situation
The Technical Support Group is available to
Target’s Customers Monday through Friday
from 8:00 AM to 5:30 PM EST
Technology never sleeps and at Target neither do we. In order to help keep you and ourselves current
on all of the latest trends in converged technology we offer continuing education on a number of the
most important developments. These classes are held in our state-of-the-art training facility located
in Germantown, MD on a regular basis.
In addition to ongoing training, we also offer in-house certication for a number of the lines we carry
so that you can become authorized to buy, sell and install the products that your customers need.
Our goal is to be your one-stop “Convergence Products” supplier. Today’s technologies are now so interrelated that
successful integrators, VARs and interconnects must be able to offer complete solutions. Those that remain limited
in their product and solutions offerings and knowledge base run the risk of losing out to their converged competitor.
Are you currently selling phone systems only? Let us teach you the security business. Are you installing the security
system in that new building? Let us help you win the phone system sale as well as the routers and switches needed
for IP Telephony these days. And don’t forget adding videoconferencing with your at panel HDTV installations, too.
CALL YOUR TARGET SALESMAN TODAY FOR THE LATEST SCHEDULE OF EVENTS
ZULTYS
• ZCSS Certication
• ZCSE Certication
ICC
• Technician Training
and Certication
NEC
• SL1100 Training
• SV8100 Training
IPECS
• System Training
VERTICAL
• SBX IP Training
• MBX IP Training
and Certication
PRODUCT INTRODUCTIONS and REFRESHERS
• On-Site and Web-Based Training Throughout the Year