User manual

E-MAIL – [e-mail] • INTERNET – www.targetd.com
IP TELEPHONY
16
GET MBX CERTIFIED BY TARGET'S FACTORY AUTHORIZED TECH STAFF
VERTICAL MBX IP – MEGA FEATURES FOR MID-SIZE BUSINESSES
More than just a phone system, the MBX IP from Vertical Commu-
nications
®
is a feature-rich, converged unied communications (UC)
solution that delivers both digital and VoIP capability for up to 324
physical users, 324 virtual users and 250 multiple sites – all in one,
simple cost–effective package. Get automatic access to hundreds
of business-class phone features and integrated applications that
provide countless ways to improve communications, operations and,
ultimately, your bottom line with
the ability to deploy VoIP now or
migrate to a pure IP system at
your own pace.
The MBX IP supports both tra-
ditional and IP endpoints, along
with SIP trunking, so you can
take advantage of the cost sav-
ings and functionality traditional
analog trunks don’t offer by de-
livering voice and data over a
single IP circuit and deploying
remote options without the ex-
pense of moving to an all-VoIP
system.
IP Attendant Console:SimpliedcallhandlingwithanimbeddedSoftphoneandDirectoryManagement
Web Phone: Web based Active X control phone
client with a high voice quality engine
MBX IP integrates easily with existing networks and supports a vari-
ety of phones including SIP, digital, analog, IP and softphones.
Its pre-congured database templates make installation quick and
easy. System administration is simple too – either locally or remotely
through the MBX’s built-in web based administration program or via
a digital telephone.
• Integrated voice mail/auto attendant for professional greetings.
• Automatic Call Distribution, including call center functionality,
agent wrap up and supervisor functions.
• Ability to network small branch ofces using the Vertical SBX IP
system to facilitate a seamless communications network.
• SMDR call records to track call costs and prevent phone abuse.
The records can be emailed on a scheduled basis and imported
to Excel.
• Multi-party conferencing for up to nine conference rooms.
• One touch call recording for more accurate customer orders,
compliance and training.
• Multiple tenant groups allow to partition groups by department.
• Robust call routing capability enables live answer, auto attendant,
or backup auto attendant coverage pasterns, as well as DID, ANI
or CallerID routing.
• Unied Messaging, with ability to receive voice mail as a .wav
le attachment via e-mail.
• Mobile extension allows incoming calls (on T1 or SIP trunks) to ring
a cell phone when out of the ofce.
• The optional EZPhone Application provides CTI integration with
Microsoft Outlook, ACT and GoldMine.
• Optional EZAttendant software application provides
attendant/operator stations, rapid call handling and instant
visual status to process calls.
• Newly released IP Attendant Console is an enhanced IP based
Attendant Console.
• Newly released Web Phone Client provides a compact phone
client with a high quality voice and is easily congured.
• MBX IP supports legacy XTS, STS, Triad, Innite, Comdial 80xx,
83xx, Edge 100 digital phones for easy migration.
MBX IP provides the same benets and competitive advantages as far more expensive and complex enterprise-class platforms including
advanced features and applications such as: