User manual

E-MAIL – [e-mail] • INTERNET – www.targetd.com
IP Call Recording Optimized for SMB, iPECS IPCR
iPECS Call Recording Solution
iPECS IP Call Recording (IPCR) is a call recording and
monitoring server application for the iPECS call servers.
It is designed expressly for small to medium-sized busi-
ness. The iPECS IPCR delivers an affordable yet exible
solution. Employing the open Linux OS and integration
with the iPECS call servers simplies installation, eases
maintenance and reduces costs. The application enables
recording and monitoring of any station managed by the
iPECS call servers including local and remote IP Phones,
TDM and SLT devices and provides value-added features
for the convenience of the user and administrator.
Features include:
• Single server for recording all terminals, IP, digital or analog • Remote call recording
• Distributed recording with up to 9 MFIM Call Processors per IPCR • Conference recording
• Real time monitoring and recording • Search and play recordings • Intuitive display of statistics
• Powerful value added features including voice packet encryption, local survivability, remote maintenance, and fault alarms
IP TELEPHONY
14
TARGET IS YOUR EXCLUSIVE SOURCE FOR iPECS
UNIFIED COMMUNICATIONS YOU CAN AFFORD – APPLICATIONS INCLUDED!
iPECS Unied Communications Server
Single Server UC Solution for SMB
iPECS UCS delivers tools to enhance productivity and improve cus-
tomer responsiveness in an affordable package for your SMB. In-
tegrated with your iPECS platform, iPECS UCS Clients access the
rich voice services of the iPECS and the wide range of video, text
and graphic collaborative and messaging services of iPECS UCS
Server. Whether your business is brick and mortar or virtual, iPECS
addresses the communication needs of the today’s SMB and deliv-
ers the next generation in communications technology.
Features include:
• Presence
• Instant messaging & le send
• Conference management
• Internal & external SMS
• Video conferencing
• Call recording
• Directory management
• Individual call routing
• Schedule management
• Application sharing
• Call related features
• Server related features
IP Attendant Console Application, iPECS Attendant
iPECS Attendant is a powerful PC based attendant console, de-
signed to enhance call handling and control functions of the atten-
dant, through superb intuitive drag & drop actions. It also allows the
attendant to manage the directory with ease of use and graphical
user’s interface.
Features include:
• Easy User Interface
• Simple Directory and Database Management
• Flexible Call Handling
• Multiple attendants
• Trunk monitoring
• Making outbound call: keypad dialing, click to call from the phone
book, station icon, log view
• Superb statistical reporting of all calls