Setup guide

Does IPitomy allow all existing extensions within my company to remain
the same?
IPitomy supports 3 and 4 digit extensions.
Sales Questions
How much does IPitomy cost?
IPitomy is priced according to the number of extensions/lines and your exact business needs. We
will provide you with a complete quotation based upon your requirements
What is the warranty period for IPitomy?
The warranty period for IPitomy hardware is one (1) year. Extended warranty plans are available.
After I purchase the product will I be informed about any software or
hardware upgrades?
YES. IPitomy informs customers and clients about all available upgrades, news, release notes,
etc.
Is there any maintenance support provided by IPitomy after I purchase
the system?
Yes. Your local IPitomy dealer is there to provide support and advice. As easy as IPitomy is to
use and configure, it is always good to have a local support representative available who stocks
spare parts and knows how to quickly resolve telecommunications issues.
Can I add additional extensions to the system?
Yes. The system is easily expandable through a software license update.
How does IPitomy treat Updates?
Updates and Minor Updates are included in your 12 month support contract which is included in
the sales price. The renewal of your support contract or purchase of a longer term agreement will
extend this.
How does IPitomy treat Upgrades?
Upgrades are feature enhancements that are available at an additional cost.